SUMMARY:

To obtain a position as and IT Professional that will utilize my computer knowledge, strong people skills, organizational abilities, and business experience.

KEY SKILLS:

• SharePoint 2007/2010/2013
• SharePoint Designer 2010/2013
• SQL server 2010/2014
• JAVA
• PeopleSoft
• OIAM
• HTML
• .NET
• Oracle
• Adobe
• Microsoft InfoPath
• Microsoft Office
• Knowledge of NIST 800:53 Rev 3 and Rev 4

EMPLOYMENT:

Sr. Web Developer/SharePoint Developer LEAD

Confidential, Ft Belvoir

Responsibilities:

• Provide technical support for internet, intranet, SharePoint portal and web collaboration access in the areas of administration and development.
• Design, develop, and manage site content and capabilities and provide daily onsite maintenance of the existing CAA portals and Web Sites.
• Ensure Web access is established via military NIPRNET and/or SIPRNET connectivity and other Government provided WAN connections.
• Ensure access to sensitive defense information will utilize the SSL and will require user authentication utilizing the DoD PKI.
• Follow Army directives in developing and deploying single sign - on technology utilizing the CAC card and/or Army Knowledge Online (AKO) Single Sign-on.
• Applies current graphics design and .NET technologies to develop, modify, maintain SharePoint server portals
• Develops software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions.
• Design, develop and maintain key components of the software suite using classic ASP, Microsoft .Net and SharePoint Server 2007, 2010, 2013, and new 2016.
• Implementation of SharePoint-based workflows as well as development of Business Intelligence dashboards.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Build proof of concept examples or graphical simulation software. Then maintain product test software and demos for training purposes.

Sr. Web Developer/SharePoint Developer

Confidential

Responsibilities:

• Hosting Lunch and Learn sessions; Recommending training courses on Lynda.com; Providing one-on-one demonstrations; Developing job aids
• Leads creative sessions with the customer and internal staff to determine project requirements, schedules, and satisfactions criteria; Develops client side applications (site building, page building, web parts, knowledge workflows, etc.); Interacts with customers to define and document business needs and requirements; provides content management consulting; linking SharePoint capability to customer needs
• Conducts project management for a human resources public and private portal; Maintains portal request documentation; Supports rollout and implementation of design changes and upgrades
• Administers SharePoint and provides technical support / troubleshooting; Manages user permissions; Assists with registration tools for client events and trainings; Leads and supports the web design group's efforts to specify, improve, and implement the look, feel, and function of online projects.
• Manages special projects as assigned

SharePoint Admin/Developer

Confidential

Responsibilities:

• Migrate SharePoint 2010 Sites in all the LANTAREA to SharePoint 2013
• SharePoint farm builds.
• Site collection backup/restore.
• SharePoint farm upgrades (both build-to-build and version-to-version).
• Troubleshooting and remediation of end-user issues.
• Managing SharePoint permissions
• Managing Workflows
• Serve as an analyst and advisor to management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both.
• Provide line managers with objectively based information for making decisions on the administrative and programmatic aspects of agency operations and management.
• Analyze and evaluate (on a quantitative or qualitative basis) the effectiveness of line program operations in meeting established goals and objectives.
• Develop life cycle cost analysis of projects or performing cost benefit or economic evaluations of current or projected programs.
• Research and investigate new or improved business and management practices for application to agency programs or operations.

Sr. Helpdesk Technician/SharePoint Admin

Confidential

Responsibilities:

• Monitoring SharePoint disk space usage through the built-in SharePoint reports for each site collection
• Managing SharePoint permissions
• Managing Ticket System within SharePoint
• Analyzing and reporting upon SharePoint usage and activity
• Moving/copying sites
• Supporting network load balancing needs and ensuring its correct operation (NLB)
• Regularly analyzing SharePoint content and storage
• Monitoring SharePoint trends (e.g. site usage and growth, disk space usage and growth)
• Setting up alerts and enforcing policies
• Regularly auditing your SharePoint environment
• Identifying and reporting governance violations
• Checking for operating system, SQL Server and SharePoint patches and cumulative updates.
• Account Activation, Lockout, Reactivations, and Password reset issues
• Experience with solving computer related problems
• Assists customers in resolving basic technical SharePoint problems
• Organize voluminous case information for efficient retrieval through automated means such as processing and loading data into a database;
• Prepare presentations using a variety of software packages including databases, spreadsheets, trial presentation, and audio and video editing applications;
• Managing and operating a variety of computer hardware such as printers, plotters, audiovisual devices and other state-of-the art equipment to conceptualize exhibits and special presentation projects;
• Processing and indexing digital evidence using eDiscovery software; and • Performing testing, quality assurance, configuration, installation, implementation and maintenance of litigation support services.
• Answers help desk emails and responds to basic SharePoint permission problems
• Provides technical support to users for basic computer related technical problems

Help Desk Service Tech/SharePoint Admin

Confidential, Suitland, MD

Responsibilities:

• Managing and checking the overall server health and functionality
• Monitoring SharePoint disk space usage through the built-in SharePoint reports for each site collection
• Managing SharePoint permissions
• Analyzing and reporting upon SharePoint usage and activity
• Moving/copying sites
• Supporting network load balancing needs and ensuring its correct operation (NLB)
• Regular review of the events and messages reported in Event Viewer and Performance Monitor
• Regular review, clean-up, management and configuration of SharePoint accounts and sites. This portion of the role will work closely with an Active Directory administrator if they are separated.
• Regularly analyzing SharePoint content and storage
• Monitoring SharePoint trends (e.g. site usage and growth, disk space usage and growth)
• Setting up alerts and enforcing policies
• Regularly auditing your SharePoint environment
• Identifying and reporting governance violations
• Checking for operating system, SQL Server and SharePoint patches and cumulative updates.
• Account Activation, Lockout, Reactivations, and Password reset issues
• Experience with solving computer related problems
• Assists customers in resolving basic technical problems
• Answers help desk telephones and responds to basic customer inquiries
• Provides technical support to users for basic computer related technical problems

Help Desk IT Tier II/Sharepoint Admin

Confidential, Rockville, MD

Responsibilities:

• User access connectivity problems (including inability to login to application portal)
• Account Activation, Lockout, Reactivations, and Password reset issues
• Diagnostics and troubleshooting of system errors
• Problem isolation, identification, and diagnostics information for Tier 2 personnel, Testing of Patches and software fixes before customer system implementation

Help Desk IT Tier II/Sharepoint Admin

Confidential, Washington, DC

Responsibilities:

• Monitor and respond quickly and effectively to requests received through the IT help-desk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the help-desk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for new employees using standard hardware, images and software.
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required

HelpDesk IT Intern

Confidential, Norfolk, VA

Responsibilities:

• Help Students set up passwords to login
• Unlock students account
• Set up students wifi for their computers
• Help students create outlook express account