SUMMARY:

• Over five years of experience in designing, building, testing and deploying solutions using SharePoint Server 2007/2010/2013/2016 and SharePoint Online, with a good understanding of the architectural and infrastructure aspects of SharePoint platform,
• Ability to understand business requirements and offer solutions or alternatives, develop and implement solutions using out - of-the-box tools, InfoPath, SharePoint Designer, Nintex, REST API, C#, CAML, LINQ, CSS, JavaScript and jQuery,
• Substantial knowledge in administrating and managing the overall SharePoint server performance and health in Central Administration and using third-party tools,
• In-depth knowledge and experience in building and implementing solutions in SharePoint environment using out-of-the-box functionality,
• Experience with SharePoint service architecture and setting up, configuring, and supporting all SharePoint service applications such as User Profile Service, Managed Metadata Service, Secure Store Service, Search Service…,
• Skilled in integration of external data into SharePoint using Business Connectivity Service (BCS),
• Substantial experience in designing and implementing multilayered forms, applications and workflows within SharePoint using JavaScript, InfoPath and SharePoint Designer,
• Experienced in utilizing PowerShell for SharePoint automation and administration to perform migration, service configuration and troubleshooting,
• Knowledgeable in managing and moving content databases from one SQL server to another and solving issues related to SharePoint environment and SQL server,
• Working knowledge of fundamental operations of relevant software, hardware and other equipment,
• Solid understanding in an Agile environment applying all stages of Software Development Life Cycle (SDLC) from requirement gathering to production and post production support,
• Ability to comprehend and document business requirements, functional requirements and system touch-points, including management-driven requirements, reporting and dashboard requirements, and workflow requirements for business processes,
• In-depth knowledge and understanding of different software packages and operating systems,
• Highly self-motivated, strong attention to detail, goal-oriented, fast learner and capable of working as a team and/or with minimal supervision,
• Extensive experience implementing solutions using SharePoint content types, lists, columns, web parts, features, page layouts, managed metadata keywords and other enterprise management features to provide collaboration solutions,
• Work effectively with Leadership to develop efficient and effective SharePoint solutions to meet business requirements,
• Experience with SharePoint migration process and technique to latest version of SharePoint as well as to SPO/O365,

PROFESSIONAL EXPERIENCE:

SharePoint Developer/Administrator

Confidential, MD

ROLES/RESPONSIBILITIES:

• Designed and developed daily farm reporting application using InfoPath, SharePoint Designer and PowerShell,
• Daily administering and monitoring of all SharePoint environment servers and service performance, primary support of the SharePoint service with a thorough knowledge of appropriate utilities, user roles and application permissions and work with Microsoft Premier Support to resolve issues,
• Obtain quote information from vendors for updating expiring software and server operating systems licenses, communicated with vendors to troubleshoot, or resolve system issues covered under warranty and obtain replacement parts or systems replacements,
• Provide SharePoint support, including evenings and weekends to deliver operations support, security patching, and accommodate customer needs for off-hours maintenance completion,
• Develop custom tailored SharePoint workflows and data exports to provide maximum automation and availability of data for reporting and metrics as needed,
• Partner with stakeholders and other operational teams to problem solve and design improved workflows and forms,
• Applied customization to the portal and team sites by utilizing out-of-the-box tools with HTML, CSS, JavaScript and jQuery to have uniform look and feel throughout the entire portal,
• Migrated contents from SharePoint on-premise and file shares to SharePoint Online using third- party and native tool,
• Performed post upgrade cleanup of missing server-side dependencies from production and non-production environments by utilizing PowerShell scripts and SQL commands,
• Regularly generate permission matrix for reviewal of best practices and governance plan,
• Identify and pursue opportunities to develop SharePoint solutions that enable business process automation, collaboration, and reporting capabilities,
• Design new SharePoint-based capabilities using commercial industry and government approved tools, including SharePoint Designer, InfoPath, Nintex Forms/Workflow, Visual Studio,
• Developed and deployed a multi-level approval workflow attached to an InfoPath Form which triggers emails to the corresponding managers regarding the status of change which is used for the business management process,
• Provide Tier II and Tier III support for incidents and problems related to SharePoint and other Office 365 components ensures expedient resolution and high customer satisfaction,
• Work with the SharePoint team and stakeholders to conceive, design, and document the requirements for SharePoint solutions,
• Research and evaluate alternative solutions and recommend the most efficient and cost-effective solution considering requirements, available SharePoint technology and best practice guidelines,
• Produce PowerShell scripts to automate regular tasks, produce reports, simplify complex tasks and fix problems
• Working with team and customers to identify and specify business requirements and design SharePoint processes to meet business needs
• Evaluate current business processes and determine technical solutions with out-of-the-box SharePoint capabilities, including hierarchy, permissions, site and list templates, web parts development, workflow and content management,
• Work independently and with vendors to resolve issues related to installation, maintenance and use of all applications,

SharePoint Developer

Confidential, MD

ROLES/RESPONSIBILITIES:

• Developed SharePoint solutions leveraging JavaScript, jQuery, HTML, CSS, XSL and XML, HTML, CSS, C#, and .NET in the creation of custom solutions, including complex workflows or Web parts,
• Provided end user support on every aspect of SharePoint implementation,
• Used SharePoint object model to retrieve, change, and insert items in a list, files in a document library list,
• Automated business processes using sequential workflow for auto archiving documents to another site collection, synchronous Event Receiver to protect deletion of sensitive information and Timer Job for scheduled reporting,
• Performed administrative activities such as managing user/group permissions, deploying code solutions (wsp), PowerShell scripting, creating site collection, web and service applications,
• Investigated and implemented useful out-of-the-box capabilities including sites, site collections, sites, lists, libraries, web parts, site columns and site content types, managed permissions, OOTB workflows,
• Created connections to systems allowing the display of dashboards using components such as Excel, SQL Reporting Service,
• Developed solutions that access and in corporate external data into SharePoint using Business Connectivity Services,
• Integrated SharePoint OOTB functionalities with InfoPath and create multifaceted browser with views, sections, receive and submit data connections, apply conditional formatting and publish to a SharePoint site as a form library as well as a site content type,
• Created and managed department intranet sites for document and project management purposes
• Customized navigation of list with custom views and created tabified forms using client-side technologies to manage lengthy forms,
• Built client applications using Client-Side Object Model (CSOM) to retrieve and manipulate SharePoint data,
• Administers site collections and site collection security, configures site collection features,
• Conducted meetings and worked with end users and stakeholders to understand business requirements and provide solutions to existing problems,
• Support web content managers in the use of, e.g. web part pages, web part configuration, built-in lists and document libraries, custom lists and libraries, InfoPath forms, workflows,
• Customized and configured site pages to target content to specific users,
• Managed projects using Agile project management methodology,
• Planned and implemented migration from SharePoint 2010 to SharePoint 2013 and from SharePoint 2013 to SharePoint Online using Sharegate migration tool along with database attach method,
• Planned and deployed Office Web Apps providing users with the functionality of Microsoft Office online version to access the applications from web browsers,
• Performed post-migration tasks such as fixing distorted InfoPath forms, reconfiguring form data connections and workflows and customizing look and feel of master page,

Help Desk Technician

Confidential, Silver Spring, MD

ROLES/RESPONSIBILITIES:

• Performed diagnostics and troubleshooting of system issues, documented resolutions and maintained inventory lists,
• Created InfoPath Forms and applied Company’s look and feel standard using InfoPath Designer created data connections,
• Created sites, lists, libraries, imported several spreadsheets to SharePoint lists,
• Specified system requirements and designed solutions,
• Worked with clients to help them get the most out of SharePoint in performing their job duties,
• Planned, installed and configured SharePoint 2013 for training and development environment purpose,
• Provided PC hardware and software support to end-user and installed PC and related peripheral equipment for end-user,
• Created sites, built OOTB and custom workflows, and managed permissions and content as requested from customers,
• Installed and integrated new server hardware and applications
• Used SharePoint Designer for modifying application pages using JavaScript, jQuery, HTML, CSS

Junior Network Engineer

Confidential

ROLES/RESPONSIBILITIES:

• Installed, supported and maintained new server hardware and software infrastructure,
• Collaborated with members of different teams in designing, implementing and maintaining company portal using SharePoint 2007,
• Managed user accounts, permissions and passwords, and monitored network usage,
• Implemented solutions and technologies that increased performance and cost-efficiency of servers.
• Recommended and implemented IT solutions to automate key business processes and resolve critical business and management issues,
• Implemented local area network (LANs) and integrated it with WAN, and provide day-to-day supervision support,
• Prepared information systems security tips and provide trainings to employees,
• Documented network resources, diagrams, configuration and best practices,
• Developed standard processes and policies for provisioning, maintaining and securing network services,
• Implemented solutions and technologies that increased performance and cost-efficiency of servers,
• Configured of routers, switches, servers, and wireless controllers of varies vendors including Cisco, ZTE and Dell,
• Prepared information systems security tips and provide trainings to employees and documented network resources, diagrams, configuration and best practices
• Assisted developing standard process and policies for provisioning, maintaining and securing network services,
• Participated in planning network optimization and expansion based on growth of the company and current technology,

TECHNICAL SKILLS:

SharePoint Technologies: Microsoft SharePoint 2007/2010/2013/2016/2019 and SharePoint Online/Office 365,

IDE: Visual Studio 2013/2015, SharePoint Designer 2010/2013, InfoPath 2010/2013 and Nintex 2013, PowerApps, Microsoft Flow

Development: HTML, CSS, C#, ASP.NET, JavaScript, jQuery, XML, XSLT

Database: MS SQL Server 2012/2014/2016 , MS Access

Operating Systems: Windows Desktop OS, Windows Server 2008/2012/2016, Mac OS

Administrative Tools/Utilities: PowerShell/ Command Prompt, Active Directory, Internet Information Server (IIS), VMWare, Hyper-V, SPDockIt, Share-Gate, DocAve, Service-Now, CA Service Desk Manager, SCOM