TECHNICAL SKILLS:

• Office 365 / Exchange Engineer / Administrator
• SharePoint 2010/2013/Online Migrations
• Manage Exchange 2003/2007/2010/2013/2016 Environments, ADFS, Office 365 global admin/support, Exchange Archiving experience, Backup and Restore PST. Exchange Migration experience
• PowerShell script coding in both Exchange and SharePoint. Exchange On - Premise mailbox reports and other reports. Multiline scripts.
• Operating Systems Windows System Server 2003, 2008, 2012; Windows 8, 10
• IIS, SSL, DNS, OWA, Outlook, SQL 2000/2008/2012
• Scripting in PowerShell, Perl, VBscript, Cscript, DOS, CMD
• SMTP (Routing and AS/AV/DLP) Analysis, Reporting and troubleshooting for on premise and cloud solutions
• SharePoint Administration WSS 1.0, 2.0, 3.0 Moss 2007, SharePoint 2010/2013
• VMWare VCenter version 5.x, F5 load balancer, RDP, Active Directory, Symantec Backup Exec
• Capacity Management and right sizing.
• SMTP Journaling best practices and support (on premise and cloud solutions)
• Disaster Recovery Planning and Testing (Rebuild/Recover as well as data center failover)
• Troubleshooting Exchange Client Access (RPC, HTTPS, POP3, IMAP4)
• WSUS Patch management, Power Shell and CMD, Windows Server 2008R2,2012 Windows SharePoint Services all versions, Sharepoint Portal Server all version,
• ServiceNow, Remedy Ticketing systems
• Ubuntu Server support
• Win Install upgraded from SQL 2005 express to SQL 2012 Express
• Win Install creation and deployment of software distribution packages.

EXPERIENCE:

Confidential

Office 365/Exchange Engineer/SharePoint Administrator

Responsibilities:

• SharePoint 2010/2013 Migration to SharePoint Online using DocAve Ave Point software.
• Designing new workflows in MS FLOW to replace Nintex workflows. Created new lists and workflows post migration.
• Managed site group and user permissions, site content, workflows, InfoPath forms On Prem and SharePoint Online.

Office365 / Exchange Engineer

Confidential

Responsibilities:

• Work in ticketing system ServiceNow. Worked on hundreds of tickets a week. Problem resolution for all O365 suite of products. Worked with O365 Groups on projects.
• Performed mail traces, administering permission for distribution lists, shared mailboxes, calendar delegation, allow/block list, mailbox creations in hybrid environment.
• Create remote mailboxes using Azure AD Connect. Adding secondary SMTP addresses. Using PowerShell scripts to do most of the work.

Confidential

Office 365/Exchange Engineer/Administrator

Responsibilities:

• Office 365 Global admin for Confidential Pharmaceuticals.
• Work in ticketing system ServiceNow. Worked on hundreds of tickets a week. Problem resolution for mail routing and other troubleshooting efforts.
• Performed mail traces, administering permission for distribution lists, shared mailboxes, calendar delegation, allow/block list, mailbox creations in hybrid environment.
• Create remote mailboxes using Azure AD Connect. Adding secondary SMTP addresses.
• Worked on multiclient environment.
• Worked on migrations using BitTitan,
• Supported Exchange 2003/2007/2010/2013/2016 O365 Global Admin for Confidential .
• PowerShell scripting and coding multiline programs.
• Migration Project to migrate from Exchange 2010 to O365 using BitTitan.

Confidential

Sharepoint Administrator / Junior SQL DBA

Responsibilities:

• Supported SharePoint 2003/2007/2010/2013 as well as SQL 2000/2008/2012 backup and maintenance jobs.
• Created SharePoint site collection that supported multiple departments and subsites.
• Configured and supported SharePoint 2013 Enterprise Search
• Worked with VMWare daily.
• Upgraded Win Install from SQL Express 2005 to SQL Express 2012
• Maintained SQL backup and maintenance jobs for entire company
• Exchange 2010 support
• Cisco IP phone configuration

Confidential

Senior Messaging Analyst / SharePoint Administrator

Responsibilities:

• Supported DAGs with 3 database copies spread across multiple datacenters for high availability and DR compliance. Two copies in the primary DC for high availability, and one copy in the secondary DC for high availability and site resiliency
• Worked on a 46,000-seat client, with an 8TB SharePoint Environment
• Supported migrating them from E2003 to E2007; E2010 a 36,000-seat client that evolved from E2003 to E2007 to E2010, a 7500 seat client that I migrated from E2007 in 8 datacenters to E2010 in Primary/Secondary data center configuration, as well as other small clients (1000 seats or less)
• Supported multiple SMTP gateways that each processed 10+ million messages/day, as well as smaller SMTP Gateways the processed less than 500,000 messages/day.
• Cisco IronPort experience
• Experience with on premise and cloud-based solutions
• AD, SCCM/SCOM and VMWare experience
• Exchange 2010 Server maintenance, Message Tracking, Outlook troubleshooting, Diagnosing Calendar Free/Busy time issues.
• Experience using Eseutil on .edb and .log files
• Blackberry 5.X administration and migration experience.
• Maintained Accentures’ SharePoint Servers which includes 8TB of data across 4 SQL Server backends.
• Extensive hands on experience with Windows Sharepoint Service Version 1.0 and 2.0 and 3.0 and Moss 2007, site administration, web crawling schedule.
• Acting as the team’s primary Sharepoint Administrator.
• Supports server farm consisting of 2 front end load balanced Servers behind an F5 with 4 SQL Server SAN Database servers.
• Experience creating top level websites using templates and all aspects of Sharepoint Central Administration.
• Academic experience with Windows Sharepoint Service 3.0 and MOSS 2007 SharePoint 2010.
• Extensive experience supporting Exchange 5.5, 2000, 2003, 2007 and 2010. clustered
• Experience in Exchange 2010 Database Availability Group (DAG) model.
• Configured, installed and supported 2 node clusters as well as upgraded and supported 3+1 node clusters
• Supported 3+1 clusters and also provide QA and Operational Readiness server testing.
• Supporting Exchange clusters via tools, monitoring and configuration changes.
• Hands on experience writing scripts that send email messages with attachments for disk space and other warning thresholds.
• Works closely with Knowledge Exchange BizApp Sharepoint Portal project which incorporates WSS and SPS. Extensive experience planning, deploying, documenting and support of this environment
• Act as primary resource for KX/ASAP/BAS, and Sharepoint
• Implemented webparts and other Sharepoint modifications
• Team resource for scripting solutions such as Microsoft Shell, VBScript, CScript, and PERL.
• Successfully deployed Sharepoint and Domino environments, as well as Windows 2003/Exchange2003 Windows 2008R2/Exchange2007 / Exchange2010 infrastructure, as defined by the project plan.
• Provides 24/7 on call support in accordance with Emergency on Call procedures on weekly rotation basis.
• Resolves customer requests using Remedy, ServiceNow, and CMS incident management system.
• MS Word, Visio, Excel, PowerPoint

Confidential

Consulting Specialist

Responsibilities:

• Worked as a Lotus Notes System Administrator at a small consulting company.

Confidential

E-mail Analyst

Responsibilities:

• Worked as a Lotus Notes System Administrator.
• Monitor mail gateways, and mail flow for all of Phoenix’s mail systems.
• Restore and back up user mail files using ADSM, and helping users promote databases into production servers.
• Ongoing 2nd and 3rd level technical support which, extended to three levels. Also configured remote notes setups using the Internet.
• Managed project for upgrading and automating Antivirus software ScanMail. Process included weekly automated pattern file replication.
• Responsible for LAN administration and operating systems, include ding Windows 95, Windows 98, NT and OS2.
• Responsibilities also included creating lotus notes databases as well as representing the last line for Notes and other E-Mail systems support, answering a wide variety of questions concerning the usage and problems of Lotus Notes 3.3, 4.52, 4.6, R5, Ccmail, CAE mail, VAX, Tcpip, Domino, connections, and the internet.
• Certified Training class Lotus Notes Systems Administration I & II.