SUMMARY:

• Expert in Microsoft Office 365 Migration technologies with over 15 years of experience in design, implementation and configuration of MS Exchange Server, Lync, SharePoint, VMWare ESXi, Windows Server, Active Directory, Skype for Business, Networking and Office 365.
• Experienced in creating migration plans, delegating tasks and deliverables while successfully completing full cycle transitions. Proficient in message tracking, SPAM, Wire Fraud prevention and troubleshooting to resolve mail delivery issues.
• Experience in cluster management and assisted support to more than 20,000 mailbox Exchange environments, SharePoint 2013 migration to SharePoint Online.
• Cisco Iron Port migration to Confidential .
• Automate and executed Office 365 procedures using Windows PowerShell. Responsible for technical writing, providing documentation and knowledge transfer for Team Players as well as User - Guides.
• Superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget.
• Team-based management style and excellent interpersonal/communication skills.

EXPERTISE AREA:

IT Strategic Planning ~ Office 365 Administrator ~ System Engineer ~ MS Exchange Design and Migration ~ Advanced Power shell scripting ~ Anti-SPAM Solutions Implementation - IronPort and Confidential ~ MS Windows Server Migration, Administration and Troubleshooting ~ Disaster Recovery Solutions - Carbonite ~ SharePoint Administration ~ BitTitan ~ Project Management ~ Solution Architect - MS Skype Administration and Migration.

PROFESSIONAL EXPERIENCE:

Messaging and Collaboration Solutions Architect

Confidential, Mount Laurel, NJ

Responsibilities:

• Designed and implemented Office 365 migration strategy for 3 companies, totaling 4000 users across a variety of scenarios including on premise and Hybrid and hosted Exchange Online.
• Managed Office 365 mailboxes and migrated Public Folders with the toolset BitTitan and custom scripting solution.
• Implemented a key strategic GPO solution for Citrix users to be able to store cache for 3 months, 6 months and 12 months.
• Developed proof of concepts and created technical architecture components.
• Expertise in handling mail routing and mail-flow related issues. Hands on experience in migrating from IronPort to Confidential , Zix to Confidential .
• Implemented a complex email encryption strategy, which also included custom branding.
• Implemented industry standard Email security features like SPF, DKIM and DMARC.
• Managed 96 Domains and over 20,000 mailboxes, Public folders to Exchange Online.
• Performed cutover migration of Lync 2013 to Skype for Business for about 2000 users.
• Draws upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties.
• Utilize Active Sync for mobile devices connectivity for both on premises and in Office 365 environment.
• Troubleshoot client connectivity using remote connectivity analyzer, MXToolbox, Trace route, Telnet, NSLookup, Fiddler, and message tracing to resolve issues.
• Support various Office 365 products such as Teams, OneDrive, SharePoint, etc...
• Assist with daily tickets and escalations with Email troubleshooting. Assist in Outlook related issues within Citrix environments.
• Manage process automation via powershell scripting.
• Administered and support system backup and disaster recovery processes.
• Maintained detailed technical documentation of messaging and system architecture.

SharePoint Administrator

Confidential

Responsibilities:

• Lead SME SharePoint Online Architect.
• Configure and manage SharePoint Upgrade and migration from On-prem to SharePoint Online with toolset like Sharegate.
• Project Lead in File server decommisions strategy by migrating large Folders and Files to SharePoint Online with toolsets like MS SharePoint Migration Tool.
• Expertise on collaboration features like personal and Enterprise level SharePoint Site Collections, Team site, Work flow, Site templates, Versioning, Navigation & Features.
• Design, configure granular permissions for access restriction.
• Analyzed and monitored services and performance, and have governed access permission and Taxonomy.
• Created new Sites with Unique Permissions, List and Libraries, and included workflows and user groups
• Respond and perform troubleshooting and handled escalated issues; ensured minimal disruption and efficient operational support
• Lead tech involved in Migration from legacy SharePoint 2010 site collections & solutions to SharePoint Online with no downtime using Sharegate.

Confidential

Email Fraud Defense Administrator

Responsibilities:

• Lead SME in investigative message delivers, SPAM and Phishing preventions.
• Designed and configured (Envelope) Encryption On-Demand solution.
• Engage with Internet Protection Team with Wire Fraud investigations.
• Implemented Auditing and Imposter policies for Company's top Executives.
• Coordinate with multiple parties to ensure timely and satisfactory resolution to issues.
• Leverage previous experiences, share best practices and facilitate creative solutions to unique challenges, maximizing the value of our Email Fraud Defense products.

System Engineer

Confidential

Responsibilities:

• Support: Windows Servers, Active Directory, DNS, IIS, Cluster, Mac OS, VMWare, Citrix, Mobile devices.
• Manage project deployment lifecycle, define requirements, research solutions, design systems, support testing and oversee live implementation.
• Evaluate customer or product requirements to develop total systems solutions within project timelines and cost contraints.
• Support staff and end user with resolution of systems, product issues, malfunctions or software programming problems.
• Extensive experience developing procedures, policies, technical manuals, software guides and instructions, executive briefings and presentations.
• Automated system monitoring tasks.
• End to end Flow Charts of Enterprise Solutions via Visio diagrams.

Senior System Administrator

Confidential, New York, NY

Responsibilities:

• Subject Matter Expert accountable for management of corporate Windows Servers, MS Exchange (10/13), Active Directory, Windows server (‘08/’12), domain controllers, replication, organizational units, Power Shell to manipulate and manage AD properties and elements..
• Assisted in management of 200+ VMware (5xx) virtual servers and 200+ Dell physical servers.
• Maintenance of MS Office OWA and MS Office Outlook E-mail, Calendaring & Scheduling. Troubleshooting of Microsoft Office Outlook database & structure problems, Office 365...
• Effectively analyzes and resolve issues associated with server software and hardware (Dell).
• Design, implement, maintain and support Exchange HA technologies, stretch DAG, virus protection, Email Archiving, and Exec’s mailbox Auditing, DR Site.
• Mobile device support (ActiveSync). Implemented all phases from design through proof of concept, pilot and deployment of Blackberry Enterprise Server (5.0\10).
• Support NetApp NAS storage technologies.
• Citrix XenApp 6.5, Lync 2013 and SharePoint 2013 Administration.
• Database Management SQL 2008/2012.
• Maintain backup solution; Symantec.
• Manage an advise the deployment of new system architectures.
• Provide support and serve as 2nd/3rd tier level Engineer to resolve tickets from Help Desk.
• Assist in implementing new solutions in a collaboration with other team divisions.
• PowerShell Desired State Configuration (DSC).
• Administered and supported system backup and disaster recovery processes.
• Maintained detailed technical documentation of messaging and system architecture.
• Monitor Servers via, SolarWinds, Dell Server Adminstrator, and PowerShell scripts.

Help Desk - Field Technician

Confidential

Responsibilities:

• Extensive computer installation and maintenance experience.
• Strong familiarity with workstation setup and computer hardware and software applications.
• Excellent proficiency in software packages of major clients.
• Superior skills in repairing peripheral computer equipment such modems printers and scanners.
• Exceptional skills in installing and maintaining hardware and network cables.
• High troubleshooting and analytical abilities