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Sharepoint Administrator Resume

Bloomington, IL

Self-starting and accomplished SharePoint analyst with experience designing and developing business solutions for end users. Excel at working with collaborative technology and creating dynamic and concise deliverables. Possess exceptional communication skills and excellent resource coordination. Thrive by working in a fast-paced, team environment. I enjoy challenges and work towards arriving at innovative resolutions that exceed client needs.

Professional EXPERIENCE

Confidential, Bloomington, IL (May 2011 - Present)
Technical Analyst - SharePoint Administrator

  • Provide third-level SharePoint support troubleshooting day-to-day issues ranging from basic to advanced across numerous server farms and environments
  • Engage in end user consultation for the design and development of SharePoint sites and promote the adoption of SharePoint as a strategic platform for both collaboration and content management
  • Utilize the SharePoint user interface and SharePoint Designer to design, build, test, and implement lightweight business applications with solutions varying from simple interface modifications to complex object-orientated applications used by the Enterprise
  • Create, publish, and continually enhance training materials for an end user base of over 100,000 users, spanning all skill levels and audiences
  • Train employees within the organization to use SharePoint in new and different ways which requires translation and communication of technical topics/language to non-technical audiences
  • Serve as project lead for a SharePoint lightweight application development effort
  • Write test cases for proof of concept pilots for third-party vendor solutions
  • Develop and brand custom master pages utilizing CSS, JavaScript/jQuery, and ASP.Net controls

Business Analyst - Technical Editor (June 2010 - April 2011)

  • Coordinated, developed, and executed communication plans for Cloud Computing Initiative of approximately 200+ employees which includes working with various business areas - analyst to executive
  • Researched, wrote, proofed, copy edited, and technical edited internal and external communication releases, newsletters, executive memos, white papers, and web content
  • Managed day-to-day administration of SharePoint and evangelized the use of communal work spaces that drive collaboration and knowledge sharing
  • Sole resource responsible for the gathering, elicitation, modeling, and maintaining business and functional requirements for the Cloud Computing Initiative
  • Facilitated weekly deliverable review meetings and coordinate publication of architectural guidance, white papers, and decision documents on company's technical architecture website
  • Designed and published end user and administrator training for cloud computing software on wiki
  • Illustrated use cases, ROI, strategic roadmaps, logical and physical designs, and sequence diagrams

Confidential, Bloomington, IL (August 2009 - May 2010)
LMS Administrator

  • Managed course content, learner transcripts, enrollments, and user permissions for company's Learning Management System powered by Saba
  • Responsible for records and information management assessments of division
  • Led company's adoption of SharePoint by migrating e-learning content from shared drives to SharePoint
  • Planned, developed, and implemented methods to track and maintain the training materials of over 1,000 in-house and third party courses
  • Instructed SharePoint end user classroom training for the entire division
  • Tested eLearning courses for performance and functionality standards
  • Created and updated job aids used company-wide use for Saba and LiveMeeting users
  • Answered emails, phone calls, and service desk tickets from learners in field offices across the country

Confidential, Normal, IL (August 2009 - December 2010)
Tutor

  • Assisted students in developing and improving writing strategies for essays and research papers

Confidential,Riverwoods, IL (September 2008 - April 2009)
Production Specialist

  • Tested, identified, and resolved web-based data defects as part of a large-scale migration to a new tax database publication platform
  • Assembled, edited, and formatted content using XML/HTML, Lotus Notes, and Adobe Acrobat to prepare reports for publication

Confidential, Normal, IL (August 2005 - May 2008)
Senior Editor

  • Managed daily operations of a bi-weekly alternative student newspaper distributed across the community

Technical Proficiencies

Software

  • Adobe Creative Suite
  • HP Service Desk
  • Lotus Notes
  • Microsoft Office
  • Saba
  • SharePoint
    (WSS 3.0, MOSS 2007, 2010)
  • SharePoint Designer
  • NewsGator Social Sites

Coding

  • CSS
  • HTML
  • JavaScript
  • Wiki
  • XML

Databases

  • Access
  • Excel
  • MySQL

Project Methodology

  • Agile
  • ITIL
  • Scrum

EDUCATION

  • Bachelor of Arts in English Studies

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