SUMMARY:

• Highly articulate, efficient professional with 4 years of direct SharePoint experience along with over 15 years of experience in the D Confidential Management/IT field.
• Excellent team player with background in SharePoint, Information Technology, Help Desk, Server Management, Business Intelligence, and Member Services areas.
• Resourceful management of time and personnel, creative problem - solver requiring minimal supervision; eager to meet challenges, quickly grasps new concepts.
• Excellent Project Management skills

AREAS OF EXPERTISE:

• SharePoint 2010/2013
• Microsoft Outlook 2010
• Adobe Acrobat
• MOSS 2007
• Microsoft Server 2008 R2
• OneView Web parts
• Microsoft Excel
• Microsoft Office Suite 2010
• Microsoft Access
• Group Wise
• HTML/HTML 5
• NetForum
• T-SQL
• Dreamweaver

PROFESSIONAL EXPERIENCE:

SharePoint Administrator

Confidential

Responsibilities:

• Maintained, upgraded, did development as needed to company Portal (SharePoint 2010/MOSS 2007 site(s)).
• Create site collection(s)
• Create forms utilizing InfoPath
• Connect to various d Confidential feeds available to Central Administration
• Administer permissions
• Create, modify pages, lists, libraries in SharePoint Web and Designer
• Work with Features
• Create/modify workflows in SharePoint Web, Designer and Visio
• Work with stakeholders to design sub sites that fulfilled team needs.
• Created SharePoint 2013 site for testing in preparation to transition from SP2010 in 12/2015

Programmer/ Analyst

Confidential

Responsibilities:

• Working with one other person, maintained, upgraded, did development as needed to departmental SharePoint site(s).
• Install SharePoint, SQL, Report server
• Upgraded SharePoint 2007 to SharePoint 2010
• Create site collection(s)
• Move content d Confidential bases (detached/attached)Configure Team Foundation Server Administration Console
• Create Team Projects
• Administer permissions create, modify pages, lists, libraries in SharePoint Web and Designer
• Work with Features create/modify workflows in SharePoint Web, Designer and Visio
• Modify master pages in VB (currently learning .net)
• Create User Controls in Designer and VB
• Utilize PowerShell for corrections
• Developed reports as directed utilizing SQL.
• Tuned existing stored procedures to increase performance.
• Responded to halpdesk tickets for departmental applications.

Technician

Confidential

Responsibilities:

• Responsible for responding to trouble tickets for Help Desk requests, including but not limited to:Trouble- shooting equipment failures, installing software, installing and configuring new stations, completing updates of existing systems and software, restoring lost/deleted files. Administering DHCP and Active Directory.
• Responsible for providing reports of client d Confidential utilizing SQL for d Confidential mining as needed.
• Import all d Confidential provided by clients into Apogee System on a daily basis.
• Manage and maintain inventory for the entire project. This includes but is not limited to keeping master spreadsheet current, identifying equipment for replacement, ensuring that retired equipment is properly deposed of, keeping Confidential ’ corporate headquarters appraised of all equipment changes, ordering new equipment.
• Administer FTP site. Set up access for clients; provide assistance for clients who has trouble accessing the site, down-load all files, up-load outgoing files, password maintenance.
• Administer Symantec Backup Disc site. Provide daily backup tapes of system to Iron Mountain.
• Work with new clients on the structure and layout of files that they will use to transmit their d Confidential to Confidential .
• Supervise one person in Help Desk activities.
• Assign trouble tickets within the IT Department and provide daily report of IT activities to the department manager.

D Confidential Analyst

Confidential - Bethesda, MD

Responsibilities:

• Responsible for d Confidential extraction from current system for conversion into new AMS using SQL.
• Responsible for creating ad-hoc reports for use of senior staff and other end-users.
• Responsible for importing and exporting d Confidential into the AMS utilizing SQL to create standardized.
• Create programs to enhance standard function performance of the system and provide needed functions to customize the operation of the system.
• Identify and report program errors and recommend upgrades for the AMS and finding workable solutions for the vendor and service provider.
• Responsible for testing all changes, enhancements, and program error repairs for the AMS and preparing quality control reports.
• Develop queries with SQL to troubleshoot and clean d Confidential .

D Confidential Administrator

Confidential - Alexandria, VA

Responsibilities:

• Create programs to enhance standard function performance of the system and provide needed functions to customize the operation of the system.
• Identify and report program errors and recommend upgrades for the AMS and finding workable solutions for the vendor and service provider.
• Responsible for testing all changes, enhancements, and program error repairs for the AMS and preparing quality control reports.
• Develop queries with SQL to troubleshoot and clean d Confidential .
• Responsible for correcting problematic member records containing errors Confidential d Confidential processor capability utilizing SQL.
• Work with the developer to design forms to increase efficiency of d Confidential processing functions.
• Responsible for importing and exporting d Confidential into the AMS utilizing SQL to create standardized and ad-hoc reports for end-users and outside vendors.
• Responsible for development and implementation of processes and procedures for d Confidential processing.
• Creating standard operating procedures for maintaining d Confidential integrity for the Association Management System (“AMS”).
• Develop procedures for managing the member dues invoicing process and create related d Confidential bases.
• Managing the cyclical d Confidential intensive operations
• Manage floor supervisor and d Confidential processing personnel.
• Reconciling accounts receivables with the finance department.
• Train end-users in proper procedures for entering d Confidential into the AMS.
• Responsible for the management of the drop process for unpaid accounts.

D Confidential base Assistant

Confidential - Washington, DC

Responsibilities:

• Primarily responsible for all phases of member/affiliate survey projects from design, schedule, creating d Confidential entry rules, d Confidential cleansing, creating rules for up-loading returned d Confidential, working with vendors on mailing, developing on-line surveys, and using statistical software to analyze responses and d Confidential .
• Responsible for the design and content of on-line directory sites, CD-Rom directory, and the new downloadable member directory.
• Responsible for working with vendors to provide print-on-demand directories.
• Collaborate with Advertising Department to create successful marketing camp Confidential ns to sell member directories.
• Responsible for working with Operations and Communications departments to design d Confidential entry procedures for the company business system - Association Plus (“A Plus”).
• Integrated text and collection features for member dues and fee billings; maintained file specifications for billing forms, verification, and quality control of billing d Confidential .
• TEMPEffectively interact with MIS Dept., and/or Finance to co-ordinate all of the above tasks
• Use Access, Excel and other query based programs to design reports and tables.
• Utilize the Internet for research and other projects.