SUMMARY

• 14+ Years of experience in IT Infrastructure implementation and Operations of Microsoft Azure Cloud, Microsoft Office 365(O365) and SharePoint Server.
• 4+ years of relevant experience on the provisioning, operation, monitoring and maintenance of systems software and application in MS Azure IAAS PASS SAAS.
• Capable of deployment of Azure AD, Identity & Access Management, Azure Multi Factor Authentication, Azure Trust Center.
• Experience in implementing managing and monitoring of Azure Storage (Blob, Tables, Queues and Files), Backup, DR, Azure Site Recovery
• Extensive knowledge of proper architecture planning and configuration of medium and large SharePoint 2010 and 2013 farms.
• Experience on Windows Server 2008,2012 & 2016 operating systems.
• Extensive knowledge of MS SQL Server 2008 and 20012 .
• Design and Implementation of IIS, ADFS2.0, BizTalk, Citrix, MS SQL Clusters
• Migration of SharePoint, IIS, MS SQL, Windows Servers to latest versions
• Hands on experience in IIS 8.5, IIS 7.5, Apache Web server.
• Sound knowledge of Application Load Balancing using F5 and Azure Load balancer .
• Knowledge on ticketing systems ICM, Service desk, ServiceNow, TFS and Remedy
• Strong Knowledge of ITIL Incident Management, Release Management, Problem Management, Change Management and Configuration Management.
• Ability to quickly adapt to new trends & technologies and implement it effectively in the enterprise.
• Very Strong Communication Skills to successfully interact as a leader at all levels of the organization. Ability to speak persuasively using appropriate interpersonal styles to gain agreement
• Effective team leader with excellent influencing skills to sustain growth momentum while motivating peak individual performances while adhering to organization’s goals & objectives

TECHNICAL SKILLS

Operating Systems: Windows 2016/2012R2/2008R2/2008

Database: SQL Server 2012/2008/2005 , MY SQL, PostgreSQL

Microsoft Azure: Virtual Networks; Azure Load Balancer; Azure Traffic Manager; DNS,DHCP, and IP addressing config; Network Security Groups (NSGs); Azure Application Gateway; Extend on - premises; point-to-site (P2S) & site-to-site (S2S) VPN, ExpressRoute

Identity & Access: Azure AD B2C & B2B; Identity Providers, Microsoft.

Azure Active Directory Synchronization, hybrid identities, ADFS; Role-Based Access Control (RBAC) strategy; Multi-Factor Authentication

Design Data Storage: SQL Database, Blob & Table Storage, Azure PowerShell.

Microsoft Office 365: Office 365 Enterprise & SharePoint Online (Dedicated), Azure Farm for SharePoint, FAST Search for SharePoint 2013/2010; SharePoint Enterprise Search Farm

Protocol: TCP/IP, VLAN, SSL, RADIUS, Frame Relay, SNMP, VPN, DNS, DHCP, WINS and SMTP

Virtualization Platform: Installing and administration of VMware ESXi 3.5, vSphere ESXi 4.0 and Microsoft Hyper-V Servers on windows server 2012/2008 R2

Internet/Intranet Service: HTTP/WWW, FTP, DNS, WINS, DHCP, RAS, SMTP, POP3, IMAP, NNTP, NFS, SMB (Samba), SNMP, SSH/SFTP/SCP, Telnet, ProxySecurity: TMG 2010, SonicWALL TZ170, Netgear FV 318, Symantec.

Tools: Metalogix Suite, Doc Ave, K2 workflow, Dynatrace, Gomez

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Azure Cloud Engineer

Responsibilities:

• Leading Azure Cloud capacity Operations team and monitoring daily activities.
• Provisioning & managing Azure compute, Azure storage, Cosmos DB and Azure SQL DB requests.
• Working on customer reported Incidents are investigated and mitigated based on defined standard operating procedures within Agreed SLA’s.
• Responsible for the monitoring of capacity issues, developing effective capacity plans, ensuring that the service provided to customers meets the established Service Level Agreements and quality standards.
• Engaging with customers to resolve severity & Critical customer reported issues
• Monitor capacity usage at cluster, DC and regional level on timely basis and take proactive measures
• Create Key performance indicators dashboards using SSRS & Power BI dashboards
• Review Cloud resource requests which are raised by Azure customers based on the available Azure capacity in the Datacenter
• Develop Azure PowerShell Scripts for automating operational tasks
• Engaging with customers to resolve issues in Azure fabric, compute, storage and SQL
• Design and Develop specifications for end user tracking tools to provide better visibility on the issue status
• Creating Standard Operating Procedure for handling ongoing issues
• Cross group collaboration, work across teams, assess priority and severity of incoming issues. Allocate resources based on the priority of the issues
• Working with customer to get requirements and devise solution to handle requirements in Azure Compute, Storage & SQL DB
• Lead Daily, weekly and monthly review meetings
• Identify & Collect program metrics and provide weekly status reports
• Involving in continuous process improvement initiatives
• Azure Capacity auditing to identify risks & preparing risk mitigation
• Liaise with and assist customers in identifying and planning their current and future capacity
• Ensure Capacity demand from the client is properly captured in Team Foundation Server for RDQuota tickets

Confidential, Houston, TX

Senior Technical Consultant

Responsibilities:

• First point of contact for Microsoft Azure, Office 365, SharePoint on-premises environment for implementation, Support and Operational Activities.
• Managed the provisioning, operation, monitoring and maintenance of systems software and application in MS Azure IAAS PASS SAAS.
• Experience with administration and management of Azure ARM Portal, Classic Portal and OMS
• Experienced in Microsoft’s Azure cloud computing platform, (Compute, Storage, AD, Network, Azure Backup) developed cloud based solutions to increase productivity, reduce time-to-market, and lower total cost of ownership for software systems, by using cloud capabilities.
• Multiyear experience in Continuous Delivery and DevOps including the design and automation of Infrastructure-as-a-Service and Platform-as-a-Service capabilities including virtual networks, virtual machines, cloud services, web sites, data services, etc.
• Capable of deployment of Azure AD, Identity & Access Management, Azure Multi Factor Authentication, Azure Trust Center.
• Experience in implementing managing and monitoring of Azure Storage (Blob, Tables, Queues and Files), Backup, DR, Azure Site Recovery
• Involved in due diligence, project initiation, planning & execution of infrastructure projects
• On-premises SharePoint sites migration to Office 365 using Metalogix tool.
• Backup Solutions for both physical and virtual systems and Secure MS Sql Server 2014, MS Exchange Server 2010 and File Server using Symantec Backup Exec and MS Azure Cloud.
• Design and implementation of Office 365 services and Hybrid services as part of Office 365 implementation
• Installation and configuring SharePoint farm based on business needs.
• Installing SharePoint service packs and cumulative updates
• Creating and maintaining enterprise service applications like Search, user profile, Manage metadata, web analytics and secure store.
• Working Knowledge on K2 workflow integration with SharePoint & SharePoint Online
• Co-ordination with Microsoft and other third-party vendors for any product issues.
• Actively involving in troubleshooting Production issues

Confidential

Technology Platform Lead

Responsibilities:

• Lead the team of 10 which manages below listed activities both implementations and support for day to day operations.
• Consolidation of Complex SharePoint Environments
• Design and Implementation of various SharePoint Environments
• Migration of MOSS 2007 farms to SharePoint 2010 and 2010 to 2013
• Manage installation of SharePoint 2010 & 2013 service packs & c umulative updates
• .Net Application deployment on Microsoft Azure cloud (PaaS model)
• Installation and configuration of ADFS2.0 infrastructure for SaaS based applications
• Involved in the Design and implementation of Citrix XenApp 6.5, Xen Server
• Design and Implementation of Weblogic Server Environment
• Design and Implementation of Microsoft BizTalk2010
• Migration of Web Servers from IIS 6 to IIS 7.5
• Involved in the upgrading of Weblogic Application Server 10 to 10.3.5
• Migration of servers from 2008 to 2012
• Involved in setting up Microsoft failover cluster for High availability of File shares.
• Migration of BPM.Net 2009 to BPM.Net 2011 for Document management system Share Point Farm.
• Participating in DR Drills for applications hosted in our environments

Confidential

System Administrator

Responsibilities:

• Installation and configuration of the Microsoft Office SharePoint Server farm and integrating with the Active Directory and MS Office.
• Creating and configuring Shared Services Providers (SSP) and managing User My Sites.
• Setting up Department Sites, Security Groups, Site Templates, Content Types and Mail enabling libraries.
• Configuring Business Intelligence Features (BDC) Excel Services and MS Office tools (Outlook).
• Developed Document Libraries, Lists, List Columns, and Site Columns.
• Troubleshooting MOSS2007 server and end user issues
• Worked with Microsoft support team to resolve the issues.

Confidential

WebLogic Administrator

Responsibilities:

• Configuring web logic domains and web server for new environments.
• Deploying applications, configuring JDBC connection pools, Data Sources,
• JMS Queues and Event Generator etc.
• Monitoring and tuning web logic application servers for performance.
• Taking the thread dumps and analyzing the issues.
• Maintenance tasks which includes taking backups, triaging the logs