SUMMARY

• A servant leader with a strong background in Agile, continuous improvement, project management, requirement analysis, systems analysis, implementations, change management, migrations and workflow.
• Evaluates existing operations and identifies ways to improve efficiency and optimize results. Exceeds expectations consistently, yielding lucrative achievements as well as contributing to the long - term success of an organization.

TECHNICAL SKILLS

• VSTS/DevOps
• VersionOne
• Jira
• Visio 2010, 2013, 2016
• Microsoft Office Suite
• Project 2010, 2013
• SharePoint 2007/2010/2013 , Office 365

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Played a key role in the Platts agile transformation program.
• Led a pilot team for implementing new agile practices through multiple phases of the agile transformation roll out.
• Team was recognized for being an early adopter in AWS migration.
• Successfully led corporate digital transformation platform teams/projects.
• Consistently met continuous improvement goals for the PMO.
• Successfully coached co-located and distributed scrum teams in agile methodology.
• Successfully coached product owners to write effective user stories and maintain healthy backlogs.
• Successfully utilized DevOps to track team’s progress and performance metrics (burn down, velocity and capacity planning)

Project Manager / Scrum Master

Responsibilities:

• Managed the acquisition integration to S& Confidential for RigData IT.
• Successfully managed the development of an online web portal (Wellscape - Life of Well) that resulted in a 1.7M per year revenue stream.
• Received company recognition for technical leadership.
• Successfully coached co-located and distributed scrum teams in agile methodology.
• Successfully coached product owners to write effective user stories and maintain healthy backlogs.
• Successfully utilized DevOps to track team’s progress and performance metrics (burn down, velocity and capacity planning)

PMO Manager / Project Manager / Scrum Master

Confidential

Responsibilities:

• Improved overall morale, process consistency and alignment across all departments in the organization by implementing Agile.
• 50% project delivery improvement by implementing a new portfolio management process.
• Improved forecasting metrics by implementing a new resource/capacity planning process.
• 20% decrease in defects by implementing a project tracking system for the development life-cycle.
• Successfully delivered a new eCommerce website integrated with Salesforce/Zuora and product fulfillment that yielded internal process efficiency gains of 10% and increased sales by 5%.
• Achieved SIPA award for best relaunched website.
• Successfully coached co-located and distributed scrum teams in agile methodology.
• Successfully coached product owners to write effective user stories and maintain healthy backlogs.

Senior Business Analyst / Product Development

Confidential

Responsibilities:

• Implemented an agile framework that was adopted by the organization.
• Improved front line employee morale by implementing a story writing process to ensure approved feature delivery.
• Identified cost avoidance of $25,000 in lost labor utilizing improved capacity planning techniques.
• Successfully coached co-located and distributed scrum teams in agile methodology.
• Successfully coached product owners to write effective user stories and maintain healthy backlogs.

Confidential

Senior Business Analyst / Business Operations and Planning

Responsibilities:

• 75% process consistency improvement by developing a missing labor process for all of Product & Technology that saved $21,000 in resource hours annually.
• Recommended and managed the redesign of the Business Operations Technology Solutions SharePoint presence that aligned the group with Product and Technology transparency best practices.
• Discovered a cost avoidance of $25,000 by securing approval with existing infrastructure for a production SQL environment enabling Corporate Systems to meet compliance guidelines.
• Provided consulting on SharePoint integration for business process to all of Product & Technology resulting in better alignment.
• Managed SharePoint 2010 upgrade for Airline Solutions Product & Development that set the standard for the enterprise.
• Created a cost avoidance of $20,000 in resource hours by training a small team to execute SharePoint 2010 upgrade plans.
• 80% decrease in support requests by developing and implementing a new SharePoint governance model for Airlines Solutions Product & Development.
• Designed, developed and managed a missing labor process that saved the company $500,000 annually.
• Consulted users at all levels on SharePoint best practices, process development within SharePoint and long-term strategy of SharePoint integration.
• Managed SharePoint support for the enterprise utilizing Jira.

Confidential

Senior System Analyst / SharePoint Project Manager

Responsibilities:

• Developed and managed a SharePoint solution/process to migrate 4000+ sites to independent site collections which enabled the enterprise to upgrade to SharePoint 2010.
• Managed the knowledge transfer of SharePoint to a vendor and met the completion date to enable contractual obligation that contributed to a $2 million savings.
• Consulted users at all levels on SharePoint best practices, process development within SharePoint and long-term strategy of SharePoint integration.
• Designed a collaboration site to centralize support, training, and communication to better align strategic roadmap to the enterprise.
• Partnered with the corporate training division to standardize and develop training documentation.
• Designed, and managed multiple sited that were utilized by the enterprise.
• Managed SharePoint support for the enterprise utilizing Jira.