TECHNICAL SKILLS:

Operating Systems: Windows 7/Vista/XP/NT/2000/98/95, REDHAT/KDE Linux, some UNIX, Apple OS/X;IPAD

Software/Solutions: EPIC ASAP, MS - Dynamics CRM 3/4/2011, MS-SharePoint 2010, MOSS 2007/ SharePoint Designer 07/10 SharePoint Site Modeling, Oracle / ERP, MS SQL Server (2000/2005/2008 ) MS Office (97/2003/20072010 ), MS Project-(98/03/07/10), MS Great Plains, Amrein Webparts, SharePoint - Personal Cloud Solutions site, Prototype-Mockups

Programming Languages: HTML, ASP.net, CSS

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

SharePoint Business Intelligence Business Analyst

Responsibilities:

• Gathered requirements for SharePoint and other Software Application Projects
• Wrote functional requirements and present to stakeholders and developers
• Managed multiple Projects for SharePoint 2010 Intranet/Extranet Project Implementations
• SharePoint Site Collection Administrator for all Web Apps
• Lead liaison for Site Owner and Content Editor Communities
• Met with Site Owners and Content Editors on Site Designs and future site administration
• Maintained Governance documentation of SharePoint Intranet
• Updated Groups on Permission structures for sites, docs, lists, and libraries
• Prepared Visio and SharePoint workflows for projects, meetings and client use
• Engineered new Infopath forms and adjust existing ones
• Created Specialized Webparts for Data Center update
• Integrated SharePoint links into Epic ASAP application
• Enhanced SharePoint libraries for Epic implementation and process optimization
• Managed links for Epic Trackboard changes and Epic ED Manager change implementations
• Provided Helpdesk support for Epic Implementations
• Reviewed Web Usage Analytics with Main Client Intranet Stakeholders
• Designed Wireframes for future DotNet Application projects
• Assisted with Application User training
• Reviewed new Business Intelligence apps for SP usage
• Designed and presented Workflows for project meetings

Confidential, Atlanta, GA

SharePoint Business Analyst

Responsibilities:

• Leading Analyst/Architect of Client Intranet SharePoint 2010 Implementation
• Managed Admin/BA/Developer/Support
• Conceptualized SharePoint Farm Attributes and SharePoint Site Collections
• Planned Taxonomy and Content migration
• Maintained Governance of SharePoint Intranet
• SharePoint Site Collection Administrator
• Continuously Update Security Trimming and Maintain Security Planning
• Assisted with Training/Education testing
• Created Relationships with Project Sponsor
• Leveraged project experience to develop solutions with Developers based on industry research
• Successfully oversaw end of beginning phase of SharePoint 2010 Implementation by Sponsor Request date
• Web Content maintenance and Document structuring

Confidential, Atlanta, GA

SharePoint - Sub-Contract- Consultant

Responsibilities:

• Maintained Project Task worksheet of items completed on Global Intranet site
• Created SharePoint 2010 Sites, Document Libraries, Lists, Wiki
• Installed, Managed and Updated multiple Web Parts (added WSP files)
• Wrote and edited HTML, JavaScript, and CSS on various sites and pages
• Consulted on best user-facing features for Client Global Intranet site
• Gave recommendations on Global rollout to CIO
• Led SharePoint Quality Assurance Intranet Walkthrough meetings for Client
• Configured Site Navigation controls for uniformity amongst all pages.

Business Analyst / QA Manager

Confidential

Responsibilities:

• Held daily JAD sessions focused on requirements gathering for workforce automation for Case Mgt System
• Gathered requirements using SharePoint and created Document Libraries/Lists
• Created and maintained comprehensive test plans and test specifications through SharePoint
• Wrote Business Rules for multiple departments and systems and created Functional BRD’s
• Created process modeling and data flow definition in VISIO designed diagrams
• Initiated Use Case models for various stakeholder planning meetings
• Prepared prototyping/mockup documents for UAT (2-4 week Agile Sprints)
• Ensured project management issues were addressed daily ( scope, issues, risks, resources, time, budget)
• Assigned resources to projects and system issues on new and existing software
• Provided assistance to business units on devising and creating improved approaches for project objectives
• Identified and resolve production problems when/or if they occur
• Mentored Corporation on how to set up PMO and Business Analyst Unit
• Trained new Business Analyst including Operations Managers of how to interact with Business Analyst
• Consulted with developers on reading Detailed Business Analyst documents and how to code from them
• Executed manual and automated tests against the test plan, record defects, and verify fixes as necessary

Confidential, Marietta, GA

Business Systems Analyst/Project Manager

Responsibilities:

• Gathered and wrote requirements BRD’s(Business Requirement Documents)
• Microsoft Dynamics CRM Admin and software coordination/training for newly CRM installed groups
• Maintained and created SharePoint 2007 repository for BA group requirement documents / InfoPath
• Implemented data process modeling and data flow definition in VISIO 2007 designed diagrams
• Initiated CRM customizations with business sponsors and reviewed requirements with developers
• Assigned as Admin/Primary Support Liaison for major applications (SharePoint/CRM)
• Prepared prototyping/mockup documents for Avista Corp/ Software, SAMS-E-Commerce (Future sites)
• Oversaw projects from inception to implementation; scope, issues, risks, resources, time, budget
• Assigned resources to projects and system issues on new and existing software
• Identified and resolved production issues for existing systems (Tier-4 Application Support)
• Held daily Cisco Meetingplace SPRINT sessions to get exact requirements and to speed development
• Received financial and project implementation approvals from Change Control Board (CIO/COO) (PMO)
• Established procedures to improve implementation process and provide production verification from PMO
• Liaison Analyst between Marketing/Products/Training/Quality Control /Client Services Call Center
• Acted as Quality Assurance Analyst Liaison to QA & Development teams overseas (Minsk, Russia)(India)
• Responsible for HTML/XML/CSS Coding maintenance of multiple corporate websites (Content Manager)
• Followed New Product Development Department SDLC (AGILE/SCRUM) processes and procedures
• Followed Business Systems Department SDLC (Waterfall/Iterative) processes and procedures
• Assisted in maintenance of SAS70 and other Compliance issues between TBW and Vendors
• Supported pre and post development, testing, and implementation of software products
• HelpDesk Support Analyst for Multiple Websites taking 35-70 calls daily to become Website SME

Confidential, Duluth, GA

Pre-Sales Consultant / Project Manager/Technical Lead

Responsibilities:

• Conducted Requirements meetings at customer sites/Observed corporations test user communities
• Managed and tracked multiple Software and Hardware projects, from inception to implementation
• Managed 10-30 direct/100 indirect reports/up to 4 different teams at once
• Made changes to projects to achieve successful on-time completions
• Participated in customer strategy planning sessions and solved multiple customer SDLC issues
• Implemented Self-Checkout rollout from pre-sale to post-sale for Home Depot, Wal-Mart, Albertson’s
• Consulted with Human Factors Group for ADSL compliances for Self-Checkout Products
• Documented customer software usability and made changes accordingly
• Trained Home Depot and Wal-Mart customers on hardware & software throughout U.S. & Puerto Rico
• Provided pre and post-sales assistance and support for sales groups resulting in key customer sells
• Installed and tested POS and Self-Checkout software for pilot and actual go-live implementations
• Maintained and updated project plans using Oracle Quickbase and MS Project