SharePoint Manager and Technical Trainer Resume Arlington, VA - Hire IT People

SUMMARY

Tailored classroom based training programs for SharePoint Users and Administrators - ensuring agencies understand their specific SharePoint environment, operations, processes and functionality
Conducted interactive on-site classroom training by allowing users to implement hands-on steps in a live SharePoint site environment
Conducted instructor-led virtual interactive site simulation training using iLink (government secured)
Set-up Course structure / Training plan specific to agency needs
Designed user guides and reference manuals by capturing company site specific screenshots and writing specific step-by-step processes
Developed quick sheets and job aids
Oversees the Admin operational management of MOSS
Lead Divisional clean-up efforts in preparation to a SharePoint migration
Provided new Business solutions by gathering requirements and implementing best practices and processes by assisting with SharePoint customization

PROFESSIONAL EXPERIENCE

SharePoint Manager and Technical Trainer

Confidential, Arlington, VA

Responsibilities:

Oversaw the operational management of Project Server MOSS Enterprise environment.
MOSS migration. Led departmental clean-up efforts in preparation to the migration of 2003 SharePoint to MOSS 2007
Managed and created the master project schedules, allowing specific information be fed up and displayed into the project data within the MOSS site
Administered MS Project Server functional configuration by creating the overall high level dashboard arriving from key performance issues, cost, and risks
Act as point-of-contact to MS Project application and server issues.
Provided SharePoint and MS Project training to both business users and Administrators, on everyday operations, roles, and functionality.
Provided site specific customization and branding per stake holder’s and departmental needs
Tracked and recorded issues presented by the business user and or appointed SharePoint Administrators.

Senior SharePoint Administrator

Confidential

Responsibilities:

Created and designed 11 SharePoint sites within portal derived from Red Cross I.T. Business Requirements.
Created web-based document libraries, multiple resource calendars, workflows, templates, style sheets, and web parts in MOSS 2007
Trained end-user and database Administrators the functions and new features provided in 2007 (upgrades) which was different in 2003
Lead (10) database administrators through the migration processes of SharePoint 2003 to 2007.
Provided SharePoint site access to end-users by granting specific, unique and secured permissions
Managed sites and provided SharePoint support
Set up New-User profiles and groups using SharePoint Active Directory
Utilized SharePoint Designer by customizing multiple site layout
Recorded and reported SharePoint issues to systems engineers
Adopted into the programs Due Diligence team responsible for creating storyboard, collecting requirements, risk & issues, budget and managing timelines
Tracked employees’ progress in completing FDA regulated training courses.
Recommend process changes to improve quality of service delivery and management.

Business Manager

Confidential, Bethesda, MD

Responsibilities: