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Sharepoint Manager And Technical Trainer Resume

Arlington, VA

SUMMARY

  • Tailored classroom based training programs for SharePoint Users and Administrators - ensuring agencies understand their specific SharePoint environment, operations, processes and functionality
  • Conducted interactive on-site classroom training by allowing users to implement hands-on steps in a live SharePoint site environment
  • Conducted instructor-led virtual interactive site simulation training using iLink (government secured)
  • Set-up Course structure / Training plan specific to agency needs
  • Designed user guides and reference manuals by capturing company site specific screenshots and writing specific step-by-step processes
  • Developed quick sheets and job aids
  • Oversees the Admin operational management of MOSS
  • Lead Divisional clean-up efforts in preparation to a SharePoint migration
  • Provided new Business solutions by gathering requirements and implementing best practices and processes by assisting with SharePoint customization

PROFESSIONAL EXPERIENCE

SharePoint Manager and Technical Trainer

Confidential, Arlington, VA

Responsibilities:

  • Oversaw the operational management of Project Server MOSS Enterprise environment.
  • MOSS migration. Led departmental clean-up efforts in preparation to the migration of 2003 SharePoint to MOSS 2007
  • Managed and created the master project schedules, allowing specific information be fed up and displayed into the project data within the MOSS site
  • Administered MS Project Server functional configuration by creating the overall high level dashboard arriving from key performance issues, cost, and risks
  • Act as point-of-contact to MS Project application and server issues.
  • Provided SharePoint and MS Project training to both business users and Administrators, on everyday operations, roles, and functionality.
  • Provided site specific customization and branding per stake holder’s and departmental needs
  • Tracked and recorded issues presented by the business user and or appointed SharePoint Administrators.

Senior SharePoint Administrator

Confidential

Responsibilities:

  • Created and designed 11 SharePoint sites within portal derived from Red Cross I.T. Business Requirements.
  • Created web-based document libraries, multiple resource calendars, workflows, templates, style sheets, and web parts in MOSS 2007
  • Trained end-user and database Administrators the functions and new features provided in 2007 (upgrades) which was different in 2003
  • Lead (10) database administrators through the migration processes of SharePoint 2003 to 2007.
  • Provided SharePoint site access to end-users by granting specific, unique and secured permissions
  • Managed sites and provided SharePoint support
  • Set up New-User profiles and groups using SharePoint Active Directory
  • Utilized SharePoint Designer by customizing multiple site layout
  • Recorded and reported SharePoint issues to systems engineers
  • Adopted into the programs Due Diligence team responsible for creating storyboard, collecting requirements, risk & issues, budget and managing timelines
  • Tracked employees’ progress in completing FDA regulated training courses.
  • Recommend process changes to improve quality of service delivery and management.

Business Manager

Confidential, Bethesda, MD

Responsibilities:

  • Managed office operations and provided various project initiatives
  • Provided Weekly Activity Report, Executive Action Plan, and Budget
  • Managed company Budget
  • Conducted new- hire orientation, and administered new accounts
  • Created and developed multiple PowerPoint presentations
  • Negotiated vendor contracts of new office space

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