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Product Engineer Resume

Woburn, MA


  • A Technical Operations Analyst possessing 5 years of customer facing experience supporting Information Technology and SharePoint based project initiatives.
  • Possesses extensive knowledge of SharePoint 2007, 2010, and 2013, MS Office Suite, including .Net framework
  • Vast experience providing SharePoint analysis, technical support and user training relating to SharePoint based initiatives and performing SharePoint migrations.
  • Extensive experience with Office 365 for SharePoint 2010 and 2013.
  • Experience in using Windows server operating system.
  • Extensive SharePoint designer and InfoPath Designer related experience
  • Proficiency with IIS and Microsoft Active Directory.
  • Experience with stsadm and PowerShell scripting.
  • Developed SQL databases consisting of designing tables, writing stored procedures, creating views and functions.
  • Experience in development in Agile/Scrum development process
  • Excellent communication and project management skills
  • Hands on experience working with various .Net frameworks using C# and ASP.NET


Languages: C#, C, C++, Java, J2EE, COBOL, VB 6.0

Operating Systems: Windows 98, Windows server 2003/2008/2012 , Windows XP and Vista.

Scripting Languages: PL/SQL, JCL, JSP, ASP.NET 2.0/3.5/4/4.5 , stsadm, PowerShell.

Databases: Oracle 10g, MS Access, DB2, VSAM, SQL SERVER 2005/2008/2012

Tools: MS Visio 2012, MS Office 2010/2013, Visual Studio 2005/2008/2010/2012 Integration Tools Visual source safe 2005, Team Foundation Server 2010/2012.


Confidential, Woburn, MA

Product Engineer


  • Lead a product named Davinci which supports migration of SharePoint 2003/2007 to SP 2010/SP2013. Also the lead point of contact for a copy/move product named Change Management.
  • Extensive experience building custom SharePoint webparts using C# and ASP.net and changing the look and feel of the websites by creating custom Master pages, custom Page Layouts and by customizing other key SharePoint functionalities using CSS and XML.
  • Proficiency with SharePoint customization features such as Service Applications and Web Service APIs.
  • Analyzing business processes, pursuing business opportunities, triage project issues
  • Providing technical guidance for solutions and best practices
  • Served effectively as main point of contact for development team for clarifications of requirements
  • Prepared and conducted requirements and designed review sessions with clients.
  • Assist Development/Engineering in the analysis of bugs by isolating specific areas of code affected by the customer Issues and create patches/fixes.
  • Act as liaison between Technical specialist, Engineering, QA and customer to reproduce the specific issues and test the possible fixes.
  • Join Technical Specialists on customer calls as required for in - depth technical issues. Take ownership of more technical tickets
  • Create documentation and knowledge bases for known issues, investigative techniques or workarounds for the other team members/ customers to follow.
  • Provide training to the new hires on how to use and support the products along with enhancing their SharePoint knowledge.
  • Hands on experience with SharePoint administration, SharePoint designer workflows and Nintex workflows.

Confidential, Westborough, MA

Software Developer


  • Developed an automation application in C# for the licensing data located in Windows Registry leading to the generation of an excel spreadsheet and automatically sending it as an email attachment on a monthly basis.
  • Built a Crystal Report for emails that are processed through the ACD queue and group by the information based on use cases.
  • Gathered functional Requirements and built SSRS reports using SQL Server Business Development Studio
  • Customized the Office 365 SharePoint 2010 site for BJs using SharePoint Designer 2010.
  • Set up the Development environment in Office 365 for building the site using administration center.

Confidential, Waltham, MA

Software Developer


  • Gathered functional requirements and based on requirements came up with the Site Columns, Managed Meta Data and Content Type fields
  • Based on specs, designed the site maps and wire frames using MS Visio 2010
  • Based on wire frames developed the HTML pages along with CSS for the desired branding.
  • Implemented Site Columns, Managed Metadata and content type fields using VS 2010
  • Developed Master Page and page layouts using VS2010 and deployed them as Features.
  • Implemented various Custom web parts and Event Receivers in C# and ASP.net based on the specifications.
  • Applied third party Metro SharePoint 2010 theme on TA associates intranet website using the WSP provided by them and installing and activating the features using PowerShell scripts.
  • Implemented a new Master Page in SharePoint Designer 2010 for Search making it look identical to the Metro theme using CSS and XML.


SharePoint Developer


  • Analyzed project in every retrospective meeting and planned the goals for the next sprint of project using agile methodology
  • Created InfoPath Forms using InfoPath Designer 2010 for the creation of Travel Expense list library
  • Used Content types in SharePoint 2010 as the basis for receipts creation and attached the receipts to the InfoPath form
  • Implemented approval and denial requirements using Application workflows - part of SharePoint Designer 2010
  • Developed task scheduler program to run every night to send email to internal departments based on the information pull from database using .Net framework 3.5 and C#.

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