Manager, Business Continuity Planning Resume

SUMMARY

Top Secret Clearance. Certified Business Continuity Professional (CBCP) with experience managing enterprise continuity of operations and emergency preparedness programs.
Expertise in deployment of emergency alert notification systems (e.g., Send Word Now), emergency preparedness communications, shelter - in-place, disaster recovery planning and the use of Citrix and SharePoint.
Comprehensive experience developing and conducting COOP exercises and evaluations.
Ability to work with a diverse customer base.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Manager, Business Continuity Planning

Responsibilities:

Directed Business Continuity Program (BCP) during development, implementation, testing and exercising to ensure corporate continuity objectives were met
Managed nine (9) business continuity planners internationally
Established and facilitated emergency preparedness training programs to ensure employee awareness
Prioritized key business functions, systems, and applications
Implemented emergency communication tools (e.g., GETS, WPS, TSP)
Provided leadership and management during disaster recovery
Ensured the BCP achieved regulatory compliance

Confidential

Business Continuity Professional

Responsibilities:

Primary Continuity of Operations consultant for the US Army Information Technology Agency (ITA) responsible for ensuring viable Disaster Recovery activities and associated interrelationships across four Directorates
Primary Emergency Preparedness Coordinator for Headquarters, Department of the Army
Provided training on the use of COOP information management systems and data repositories
Conducted continual Risk Analysis throughout the program lifecycle to maintain performance and assess business impact analysis (BIA) requirements
Conducted COOP exercises to ensure effective program management and oversight
Developed, implemented, and maintained SIP criteria including accountability process

Confidential

Telecommunications Team Lead

Responsibilities:

Maintained network connectivity and performance by installing new cable topologies; moves, adds, and changes; repaired communication issues; problem troubleshooting
Established, maintained, repaired network topologies associated with telecommunication projects; installed voice, data, and fiber structured cabling; installed communications equipment and telecommunications facilities
Assembled 6.3 meter satellite antennas

Confidential

Cable Installer - Independent Contractor

Responsibilities:

Installed copper cabling and fiber optics, punch down blocks, patch panels and cable trays
Tested and ensured 100 % connectivity from the telecommunications closet to work stations
Installed and replaced hubs, switches and routers

Confidential

Data Center Assistant Manager/Lead Telecommunications Technician

Responsibilities:

Supervised eight (8) personnel to ensure daily mission success for health care information systems
Performed disaster recovery procedures to include alternate site preparedness
Monitored hospital campus network for performance anomalies
Tested Data Center UPS system on routine basis
Repaired computers and other data communication equipment
Installed and configured network devices and software for internal and external customers
Performed IT Asset Management for associated hardware and software
Trained personnel on troubleshooting techniques to ensure quality assurance
Managed trouble tickets for incident and problem resolution