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Manager, Business Continuity Planning Resume

SUMMARY

  • Top Secret Clearance. Certified Business Continuity Professional (CBCP) with experience managing enterprise continuity of operations and emergency preparedness programs.
  • Expertise in deployment of emergency alert notification systems (e.g., Send Word Now), emergency preparedness communications, shelter - in-place, disaster recovery planning and the use of Citrix and SharePoint.
  • Comprehensive experience developing and conducting COOP exercises and evaluations.
  • Ability to work with a diverse customer base.

TECHNICAL SKILLS

  • SharePoint
  • Citrix Installation/Setup
  • GETS/WPS/TSP Administrator
  • Emergency Preparedness Training
  • Emergency Evacuation
  • Emergency Accountability
  • Shelter-in-Place (SIP)
  • Disaster Recovery Planning and Testing
  • Management Briefings and Presentations
  • Subcontractor and Vendor Management

PROFESSIONAL EXPERIENCE

Confidential

Manager, Business Continuity Planning

Responsibilities:

  • Directed Business Continuity Program (BCP) during development, implementation, testing and exercising to ensure corporate continuity objectives were met
  • Managed nine (9) business continuity planners internationally
  • Established and facilitated emergency preparedness training programs to ensure employee awareness
  • Prioritized key business functions, systems, and applications
  • Implemented emergency communication tools (e.g., GETS, WPS, TSP)
  • Provided leadership and management during disaster recovery
  • Ensured the BCP achieved regulatory compliance

Confidential

Business Continuity Professional

Responsibilities:

  • Primary Continuity of Operations consultant for the US Army Information Technology Agency (ITA) responsible for ensuring viable Disaster Recovery activities and associated interrelationships across four Directorates
  • Primary Emergency Preparedness Coordinator for Headquarters, Department of the Army
  • Provided training on the use of COOP information management systems and data repositories
  • Conducted continual Risk Analysis throughout the program lifecycle to maintain performance and assess business impact analysis (BIA) requirements
  • Conducted COOP exercises to ensure effective program management and oversight
  • Developed, implemented, and maintained SIP criteria including accountability process

Confidential

Telecommunications Team Lead

Responsibilities:

  • Maintained network connectivity and performance by installing new cable topologies; moves, adds, and changes; repaired communication issues; problem troubleshooting
  • Established, maintained, repaired network topologies associated with telecommunication projects; installed voice, data, and fiber structured cabling; installed communications equipment and telecommunications facilities
  • Assembled 6.3 meter satellite antennas

Confidential

Cable Installer - Independent Contractor

Responsibilities:

  • Installed copper cabling and fiber optics, punch down blocks, patch panels and cable trays
  • Tested and ensured 100 % connectivity from the telecommunications closet to work stations
  • Installed and replaced hubs, switches and routers

Confidential

Data Center Assistant Manager/Lead Telecommunications Technician

Responsibilities:

  • Supervised eight (8) personnel to ensure daily mission success for health care information systems
  • Performed disaster recovery procedures to include alternate site preparedness
  • Monitored hospital campus network for performance anomalies
  • Tested Data Center UPS system on routine basis
  • Repaired computers and other data communication equipment
  • Installed and configured network devices and software for internal and external customers
  • Performed IT Asset Management for associated hardware and software
  • Trained personnel on troubleshooting techniques to ensure quality assurance
  • Managed trouble tickets for incident and problem resolution

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