System Engineer for SharePoint Systems Intranet Portal/Operations Business Analyst Resume

SUMMARY:

20+ years eExperience supporting Fortune 500 Companies in Administration
Computer Information Systems
Customer Relations
Financial and Business Management
Project Management.
Operations Manager for the non - profit organization PCMCIA, and a Pharmaceutical Oncology Company.

PROFESSIONAL EXPERIENCE:

System Engineer for SharePoint Systems Intranet Portal/Operations Business Analyst

Confidential, Cambridge, MA

Responsibilities:

Worked as Liaison with IT as SharePoint Site Owner, creating Main Intranet Portal Pages and Individual Team Sites, to effectively communicate cross - functional information within Millennium and Takeda Pharmaceuticals.
Manually cCoded HTML and other syntax within source code on SharePoint 2003 and 2007; without using authoring tools to modify and redesign Confidential Main Portal Page and Team Site content. IT Engineers had SharePoint Designer unavailable for use.
Worked withEvaluated Confidential Business Groups to understand business/technical requirements to build Individual Team Sites.
Trained Personnel on SharePoint Administration and Management as and new Team Site Owners as appropriate.
Surveyed Confidential as member of a Corporate Taskforce; providing feedback for re - design of Corporate Intranet.
Analyzed historical FTE and outside spend data;a;, by project and phase of development, to buildand built forecasting models
Enabling an on target budget of +/- 4%.
Provided monthly breakdown and aAnalyzedsis of FTE data for program prioritization & decision support for Senior Staff. tTo
This determined if personnel time reporting was in alignment with project priorities.
Tracked location ofResearched raw data referenced in technical reports and incorporated into Investigational New Drug (IND) regulatory filings meeting .
This is a requirement forthe Confidential Requirements for Inspections and Regulatory Compliance.
Built Constructed a complex business process map for Drug Metabolism and Pharmacokinetics (DMPK) and Drug Safety Evaluation (DSE) for outsourcing studies.

Web Master/Business Analyst

Confidential, Cambridge, MA

Responsibilities:

Using expert IT measures on a crashed Re - initialized locked-out company computer., Rrecovered and restored customer financial data.
Managed customer account payables and receivables, company payroll, corporate taxes.
Liaison to Accountant and Lawyers on financials (13 corporations).
Utilized Quickbooks financial software and excel spreadsheets for tracking financial data.
Tracked and recovered $100,000 in outstanding customer account receivables.
Improved customer relations and established over 50 new customer accounts.
Restructured corporation records to track insurance and garage maintenance financials.
Trained personnel to take over roles of Financial and Office Manager.

Web Master/Business Analyst

Confidential, Newark, CA

Responsibilities:

Developed Confidential Operations Intranet which included process and procedures t efficiently run the day to day business of Confidential Operations, which had been outsourced to Confidential .
Trained Operations, Database Administration and other personnel to develop, update and publish website content.
Trained Operations, Database Administration and Data Center personnel with 3 Data Center facilities to efficientl track and monitor processes to improve Confidential Data Center metrics.
Liaison to Confidential from Confidential, analyzing, tracking and generating monthly contractual financial reporting of the Confidential Data center metrics.
Compiled metrics data into a monthly Confidential Operational Review.

Web Master /Project Coordinator

Confidential, Palo Alto, CA

Responsibilities:

Created and maintained Confidential Intranet portal for the SunPeak Project, assisted transition teams developed to smoothly transfer Confidential proprietary databases and code to Oracle.
Created, maintained Sun Peak Operations policies, procedures and responsibilities for Confidential Operations.
Trained personnel on Operations monitoring and procedures.
Helped Contributed to reaching the project goal of creating Confidential IT Operations

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