SharePoint Operations Lead Resume

SUMMARY

Microsoft Certified Service Adoption Specialist with deep knowledge of SharePoint and Microsoft O365 and accomplished in building and leading successful IT teams.
I’m skilled at planning, architecting, configuring, administrating, code review and supporting private/cloud infrastructure and enterprise platform solutions to meet an organization's needs, as well as addressing business continuation strategies.
Well known as team player, effective in leading global cross - functional IT teams projects, migrations, implementations and end user support.

PROFESSIONAL EXPERIENCE

Confidential

SharePoint Operations Lead

Responsibilities:

Lead architect for the stabilization of the Business Application Farm. Redesigned the SharePoint 2013 platform architecture, applied proper platform configuration, scaling of infrastructure, and applying cumulative updates, realigned the environment with Microsoft support requirements, and successfully performed migration from legacy SharePoint 2010 farm.
Technical lead and driver of several Office 365 migration projects: SharePoint.
Provide direction to projects on critical decisions related to performance tuning and troubleshooting critical technical issues related to service integrations.
Actively worked on Azure related POC activities related to dev ops and security.
Key stakeholder for intake and review of business customer requests for SharePoint and provided analysis for feasibility, guidance in system architecture that are critical to business units.
Heavily engaged in pilots for PowerApps, and Flow testing against common business case scenarios.
Architected and lead several environment and platform upgrades: SQL 2008 to 2012, SharePoint 2010 to 2013.
Reengineered IT service delivery by overhauling support intake channels, optimizing service-level agreements (SLAs), and automating administration processes; reduced support ticket count by 25% and unexpected outages by 95% through proactive issue detection.
Lead one of the organizations first Infrastructure as a Service (IaaS) with Windows servers on Amazon (AWS) EC2; led with hands-on architecture and provisioning of cloud server environments and migrated from an on-premise SharePoint 2013 to 2016.
Lead design, execution and yearly testing of Disaster Recovery process of the SharePoint on-premises environments.
Continuously led hardware and application security hardening initiatives to minimize security risks of vulnerabilities.
Lead the team to support out-of-box SharePoint/O365 functionality, site provisioning, web parts, workflows, Office Web Apps, K2 BlackPearl, InfoPath forms, SharePoint Designer, PowerApps, PowerBI, Flow, OneDrive for Business, Dynatrace, AppDynamics, Quest Tools (Control Point, Content Matrix, and Diagnostics Manager) and Docusign.
Lead the Microsoft Risk Assessment activities for the SharePoint farm to overcome performance issues and other configuration /security related issues.
Replaced 3rd party contractors as the first full-time employee administrator to own the Business Application platform on SharePoint.

Confidential

Senior SharePoint Administrator / Team Lead

Responsibilities:

Managed, monitored, and maintained infrastructure supporting the SharePoint collaboration environment with 24x7 support.
Architected and configured 3-tier multi-server SharePoint 2010 environment with SQL clustering, with configuration of SSRS for reporting initiative. Scaling to support content migration, redundancy and DR.
Collaborated with cross-functional technology teams, business partners, and executive leadership for various tasks related to SharePoint Platform.
Coordinated and supported for various server migration activities related to Next generation datacenter migration projects.
Applied best practice configurations for an enterprise-scaled SharePoint environment, patched/upgraded to the latest stable build, and implemented email monitoring alerts; eliminated 99% user performance issues and unplanned impacts/outages.
Coordinated the implementation of various SSL certificates for the websites and network load balancer changes.

Confidential

SharePoint Administrator / Tridion Administrator

Responsibilities:

Deployed and customized site collections, web parts, document libraries, list, and views. Delivered PowerShell scripts, provided ideas and collaborated with developers to optimize code.
Drove configuration and administration, backup, restore, monitoring, troubleshooting, and resolution of SharePoint issues.
Supported SharePoint Server farms, SQL, SSRS, SSAS, InfoPath, and TFS server.
Configured various publishing sites in Tridion and performed active administration using Tridion tools and batch files.
Actively monitored the IIS logs using Microsoft logparser during performance issues.
Actively monitored SharePoint logs using ULS log viewer and participated in active troubleshooting for various issues.
Coordinated DNS, AD, Exchange and Firewall changes with datacenter.

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