SUMMARY

• ECM Implementation professional with broad experience across major business functions (IT, Supply Chain, Corporate Training, Business Analysis and Associate Project Management).
• Proven facilitation, team building and relationship crafting skills.
• Proven as an effective technology evangelist in various platforms and initiatives (Microsoft SharePoint Online, 2013 & 2016, Office 365 Power User/Trainer, OpenText ECM/AGA) with the ability to drive positive change management by selling “this is how the technology makes your work life better”.

TECHNICAL SKILLS

Applications/Systems: Office 365 Suite Super User and Trainer, SharePoint 2010 & 2013, SharePoint Online & 2016, OpenText (Content Server 10, Livelink)

Industries: Pharmaceutical, Oil & Gas, Technology, Consulting, Retail, Manufacturing, Supply Chain, and Education, Defense and Aerospace

PROFESSIONAL EXPERIENCE

OpenText to SharePoint Migration Analyst

Confidential

Responsibilities:

• Work with stakeholders and end users to conduct data migrations from existing OpenText sites into SharePoint 2013 sites.
• Responsible for provisioning new sites, complete data migrations using migration tools, and post provisioning and QA of migrations.

IT Collaboration Business Analyst

Confidential

Responsibilities:

• Work with the Collaboration Services Group as Analyst on the Office 365 Rollout.
• Collaborate with various business units to understand their processes and business needs and help tailor a plan for implementing Office 365 suite to fit the business need.
• Conduct ad - hoc and scheduled Office 365 informational sessions as needed.
• Conduct research on latest technology updates and in corporate into technology messaging.
• Research and Develop end user training guides and presentations for broad and in-depth usage.
• Created SharePoint training portals using internal and external videos to enhance user engagement and adoption of Office 365.
• Worked to craft relationships by proactively seeking opportunities to assist with technology related questions and to seek out those interested in new technologies.

IT Content Management Consultant

Confidential

Responsibilities:

• Planning migration strategy from eRooms to SharePoint 2013 and OpenText/AGA.
• Responsible for migration activities: Organization of content, migration into SP13 and OT.
• Consulting on setting up SharePoint 2013 site collections, functionality and interaction with OT.
• Consulting business leaders on challenges and best practices for migrations into both systems.
• Leading the OCM and Training documentation portion of project.
• Lead offshore migration team and also conducted migrations of regulated content.

IT Content Management Consultant

Confidential

Responsibilities:

• (Agile/SCRUM Environment) ECM SharePoint 2013/Online Analyst responsible for managing upgrade and migration activities (SharePoint 2013, SharePoint Online, Office 365).
• Perform Site provisioning, data content migration using Metalogix and ShareGate.
• Post-provisioning of sites including permissions, administrative set-up and release to business users.
• Relationship Liaison between business functions and IT project stakeholders.
• Communicate project objectives, processes and timelines to business stakeholders.
• Requirements gathering analysis for migration process.
• Conduct user training and basic admin support after migration.
• SharePoint Data Analysis using advanced Excel tools and functions.
• Develop Sitemaps for migration process.
• Advanced PowerPivot, pivot table data analysis.
• Schedule and facilitate migration process using Metalogix and ShareGate.
• Develop and maintain project dashboard reporting and tracking.
• Project Management
• Managed multiple minor projects as assigned within the overall upgrade project.
• Scrum Fundamentals Certified 7/2015
• Systems - SharePoint 2003, 2013, SharePoint Online, Metalogix migration, SharePoint Designer 2013, Office 365, Metalogix, ShareGate, LinkTek Linkfixer Advanced.

Confidential

Responsibilities:

• Business Analyst responsible for managing global onboarding process of all new IT applications
• Facilitated onboarding process (Kickoff Meeting - Funds Transfer) by administering corporate guidelines for all new applications
• Tracked onboarding process (resources required, internal cost estimates and funds transfer)
• Developed process tracking and reporting tools, dashboards, and reports for senior management
• Systems - SharePoint 2010, Advanced MS Excel and PowerPoint 2010

Confidential

Responsibilities:

• Business Liaison for implementation of Enterprise Content Management system using Agile Methodology
• Documented configuration requirements, analyzed content and developed taxonomies for business units
• Facilitated user workshops to instruct on Information Management, Document Control methodology
• Liaison between business end-user and technical leads
• Manages end-user experience and deliver non-technical training for end users
• Assisted with end-user experience and acceptance testing (UAT)
• Conducted formal project evaluation and submitted Executive Summary, with recommended changes, to product owner and implementation team
• Developed UI - wireframes based upon business requirements
• Systems - Oracle WebCenter ECM, Advanced MS PowerPoint, Visio 2013, TMS

Confidential

Responsibilities:

• Business Systems Analyst, Jr. Project Manager (OpenText Content Server Implementation)
• Facilitated site user requirements gathering for multiple site implementations
• Worked with cross functional project teams to determine appropriate architecture of “CIS modeling” structure and to determine functional application to unique business needs
• Prepared and delivered business process workshops for end users, administrative users and management teams
• Process mapping (Current processes “As Is” and future processes “To Be”)
• Conducted Livelink CS10 systems training for end users, Functional Admins, and management leaders
• Planned, facilitated and supported on-site and remote user testing through implementation process
• Guided business in establishing data cleansing rules and policies in the migration of data
• Gathered requirements to develop required profiles, security settings and permissions for management workflow structure
• Managed team of data analysts responsible for validating data extractions and data migration processes
• Jr. Project Management
• Contributed to identifying project risks and established alternative plans to mitigate risks
• Supported establishing project man hours and timelines for project completion
• Created weekly site project reporting documentation for Sr. PM, Product Owner, Stakeholders and Project Sponsors
• Identified and communicated site specific constraints and risks as they developed
• Managed project deliverables on-site and remotely
• Developed and recommended Implementation process improvements to keep budgeted man hours within project limitations

Confidential

Responsibilities:

• Project Manager responsible for managing Supply Chain - Inventory Reduction Project
• Successfully rescued stalled project and developed plan to set new scope and timeline
• Scheduled project team man hours and managed daily and weekly project tasks
• Developed project tracking metrics to ensure accurate status and tasks to completion burn down
• Created weekly status reports and reported to project sponsor, steering committee and site leadership team
• Built strategic relationships with local stakeholders, cross functional, international project team and corporate managers to facilitate project recovery and successful conclusion
• Mentored and trained hourly project team members in the use of SharePoint 2010, Visio, and process improvement methodology

Confidential

Responsibilities:

• SAP Implementation Coordinator during WM General Accounting Implementation
• Provided Technical and Functional assistance during implementation process
• Conducted Quality Analysis and Systems Training for Confidential Customer Care Shared Services and other corporate departments
• Presented technical training on Confidential System to new Confidential Employees
• Developed and Presented Company Culture and soft skills training to new employees and existing associates as requested
• Conduct quality analysis of service for Customer Relations, Confidential .com and Human Resources Shared Services for Wal-Mart
• Worked as an associate mentor and motivator to new and existing employees

Confidential

Responsibilities:

• Purchasing and Production Planning Manager responsible for weekly and monthly production forecasting as well as daily production execution by 100+ employee manufacturing facility
• Managed all raw materials purchasing and planning functions using SAP and legacy systems
• Conducted all vendor selection, qualification and management activities for facility
• Led production planning activities to meet 98% on-time and complete delivery to customers
• Facilitated employee focused customer service improvement programs designed to meet and exceed customer expectations
• Facilitated and coordinated new employee training, soft skills and self-managed (teams) environment
• Worked closely with process engineering and other staff members to drive improvement of facility KPIs and employee retention
• Site Lead for SAP Domestic “Big Bang” Implementation
• Managed team of SME trainers and super users
• Developed training plan for trainers and end users
• Served as SAP Super User and Trainer for SAP MM, PP, and FI