SUMMARY

• With more than 15 years of IT consulting experience as a Managing Business Partner, Dynamics Solution Architect, Solution Delivery, and Technical Project Management; technical expertise span on Microsoft Dynamics, Business Intelligence, and SharePoint, technical pre - sales development, and ERP implementations.
• Experience with Microsoft Solutions Framework, ITIL, Agile Scrum project management methodologies, and Scenario Focus Engineering process. Jack also has wide connections with business and technical partners in many industries.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Led internal team in design AX 2012 R2 Retail Detailed Technical and Functional Design Solutions - Design and implement AX AOS architecture
• Gathering business requirements and translate business requirements into functional and technical solution design
• Architect, define and design data integration/migration from multiple sources using AX Data Migration Framework DMF/DIEF
• Define the strategy, model and roadmap for a new AX Cubes
• Define the strategy for data acquisition, currency, validation, governance, archive and recovery.
• Plan and organize delivery of solution using Microsoft Sure Steps
• Consulting and assisting clients and internal teams in the most critical and difficult implementations.
• Working with third-party software and Microsoft product team on reviewing and improving AX 2012 R2 solutions - Work efficiently with both the client and supplier vendors.
• Owning high-level solutions of solution design and team activities: implementing AX2012 R2, Oracle, Great Plains, and Sunguard, etc.

Confidential

Dynamics and SharePoint Solution Delivery/Architect

Responsibilities:

• Development of enterprise strategies for the company-wide application of SharePoint
• Implementation of SharePoint within the various departments
• Cooperation with architecture-boards to integrate SharePoint into the enterprises’ IT landscape
• Development of service descriptions for centrally-operated company-wide SharePoint Services
• Development of a framework for the creation of SharePoint Business applications that can be operated via a commonly used service platform
• Participation at architecture and code-reviews for SharePoint Business applications
• Consulting of departments on how to implement their requirements via SharePoint and AX system integration
• Driving and plan out SharePoint Security
• Drive collaboration with teams (Finance Dept., Account, Vendor, and Fit &Gap assessment and analysis) and the Service Lines to define sales collateral for Dynamics AX solutions

Confidential

BI Manager - Dynamics Solution

Responsibilities:

• Led a team of four consultants responsible for Microsoft Dynamics AX/CRM, SharePoint 2010/2013 (infrastructure, hardware sizing architecture, site and application management, server farm, web farm, BI services, and database servers) implementations, customizations solution, and Business Intelligence services. Day to day operation follow Microsoft Sure Steps 2012, and provide administrative tasks of AX platform including configuration, security, reporting, and development activities to ensure development guidelines are being followed.
• Owning high-level Dynamics solutions including AX/CRM topology and SharePoint design; analyze, scope, architect, test, and deliver integrated, scalable ERP solutions in support of high-level corporate objectives while working within the constraints of legacy systems and quickly changing business processes
• Evaluate the leading Customer Relationship Management (CRM) options from SAP and Microsoft available for customers
• Implement a quality control and quality improvement system that helps your organization monitor and improve your CRM processes and SAP Best Practices for CRM are a set of tools that walk the potential user for CRM related functionalities from a high level evaluation to the detailed implementation. In this section we will be reviewing the steps involved in this process.
• Conducting project activities such as Dynamics Sure Step 2012 Diagnostic, Business analysis and high-level Solution Architecture
• Finance/BI/Product/Inventory/Order Module functions: Assist Finance/Accounting with financial modules configuration, reporting, budgeting and period-end reconciliation.
• Ensure standard AX configuration when possible; work with the Platform Manager to select ISPs and ensure 3rd party and custom solutions are successfully integrated when deemed appropriate

Confidential

Principal Consultant/ Dynamics Solution Delivery/ SharePoint Solution Architect

Responsibilities:

• Responsibilities including managing and directing teams for new projects engagements; solution planning including cost estimate; provide Business Intelligence Strategy Plan for BI/Data/SharePoint and Dynamics Solutions (CRM/AX), designed reporting systems and applied best BI practices to develop management reporting and value added analysis for business decision-makers across the enterprise.
• Designed AX/ CRM infrastructure and provide solution for data integration. Collaborated across internal teams and coordinated SDLC implementation. Directly working with the client to drive out solution requirements (soft and hard) and architect Microsoft Dynamics - based solutions to address the client's challenges (enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery. Working with Service Line to creating new business opportunities; owning high level solutions; and integrating with Sales and Business Development to help Pre-Sales and deliver Technology Direction Guidelines.
• Lead Fit and Gap assessments to address challenges and help resolve business and technical problems; managing SDLC phases including Dynamics Implementation Planning and Delivery; also working directly with client’s technology leaders and communicate with partners; business users and higher management levels.
• Effectively communicate technical problems in a non-technical manner to internal customers and partners; work independently within established guidelines and procedures, and extended coverage outside of normal work hours may be required.

Confidential

BI Principal Consultant/Business Analyst/Solution Architect

Responsibilities:

• my role was as a BI manager and architect lead to initially define and architect the data warehouse architect for MMS application development.
• This project is about re-engineering their legacy Visual Basic to .NET 3.0 Framework solutions to improve their internal BI applications which connects to new data warehouse that support data for end-users’ reporting purposes using Dundas data visualization.
• Working across teams and groups to define the data warehouse requirements and BI business for internal project; managed technical framework, project monitoring, and solutions to fulfill clients’ technical needs and BI requirements; worked with Confidential to make deliverables to the client as scheduled.

Confidential

BI Principal Consultant /Solution Architect/Program Manager

Responsibilities:

• Responsible for ensuring each reported problems are resolved in a timely manner, re-engineered scorecards reporting, and escalated problems are resolved as appropriate.
• Solved high data complexity issues, and communicating problem resolution and additional information to management, executive leadership, customer groups, project teams and other IT support groups to help improve effectiveness of the medical testing and supply and chain at MMS.

Confidential

ETL Tech Lead/Business Development Manager

Responsibilities:

• As the Technical Lead and team manager of the project, Jack led and managed the team of seven Confidential employees in designed ETL project planning, verified data sources and systems and provided business analysis and data mapping assessments for scorecard and dashboard reports which data from new data warehouse and data mart.
• Managed ETL developer team to centralize and migrate data from CRM and AX database to SQL staging and data warehouse ODS environment.
• The ETL project focused on centralizing and combining CRM and AX database sources into their staging; defined KPIs based business needs, involved in dashboard and balanced scorecard report design.
• Responsibility including managing BI LOB solutions, designed ETL framework and business reporting needs; reporting directly to assistant of CIO; involved broadly in business change control and management and resources; consulting on technical and Microsoft business intelligence solutions and team management.