SUMMARY:

• Over 17 years of IT experience in Project Management, Content Management, Requirements Gathering, Software Implementation, Application Administration, Network Administration, Quality Assurance, and End User Training.
• Lead efforts to define and develop Governance Plans - Specifically Change Management, User Provisioning, Help Desk Procedures, Training Plans, Security, and Data Life Cycle.
• Extremely proficient in Content Management - focused on Taxonomy, Data Cleanup, Data Integrity, Life Cycle, Metadata, Security, and Reporting.
• Over 14 years of experience working with Business Units and IT teams to ensure alignment between Requirements, Compliance, Corporate Strategy, Budgetary Allowances, and Technology.
• Proficient in building and managing cohesive teams - maximizing high levels of productivity and interaction within all levels of the organization.
• Proven transformer of departments into profit saving and streamlined strategic assets.
• Experience in Vendor Selection, Contract Negotiation, and Management of on-shore and off-shore development teams.
• Very strong communication skills to successfully interact as a leader at all levels of the organization - With an ability to speak persuasively using appropriate interpersonal styles to gain agreement.
• Highly analytical leader and visionary with a ‘can do attitude’ and the ability to partner with Corporate Leaders, Departmental Staff, vendors and customers to convert complex requirements into actionable project plans.
• Technically sophisticated and Business-savvy IT professional with a pioneering career - reflecting strong leadership qualifications coupled with “hands-on” IS and networking expertise.
• Proactive problem solver, implementing solutions with careful consideration to ‘The Bottom Line’, long-range corporate goals, feasibility, ease of use, and customer satisfaction.
• Ability to multi-task and reprioritize tasks based on constantly changing business needs.
• Proficiency creating IT teams, relationships, IT Solutions, and Applications - with an emphasis on Efficiency, Cost Savings, Scalability, and a solid support structure,
• Very strong client facing skills; ability to provide experience and insight while facilitating project discussions.
• Proven ability to bridge technology and business goals to provide productive solutions.
• Experience interfacing with key business units in multicultural global arenas.
• Ability to handle crisis situations in a calm and capable manner.

CORE COMPETENCIES:

Functional & Technical Leadership, Information Architecture, Governance Planning, Document Management, Enterprise & Departmental Taxonomy, Enterprise Search, Content Deployment, Site Migration, Content Migration, Capacity Planning, Portal Development, Site Architecture, Farm Planning, Application Development, Dashboards, Branding, InfoPath Forms, Custom Workflows, End User Training, Agile and Waterfall Methodologies, SDLC, ITIL Change Management, Project Management, Risk Analysis, User & Technical Training, Written & Oral Communication, Development and Delivery, Process Improvement.

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield, IL

Senior SharePoint 2013 Architect / Developer / SME / Trainer

Responsibilities:

• Acted as a Senior Technical Resource at client locations - Guiding project teams, vendors, and our customers on important technological decisions to translate goals into scalable, technical initiatives. Worked closely with decision makers in various departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• Reviewed and analyzed the effectiveness and efficiency of existing solutions / systems and developed strategies for improvement or retirement of those systems.
• Identified process improvement opportunities - Providing recommendations to Senior Leadership for review, planning, and action.
• Defined a workforce plan for the SharePoint team to insure skills sets are aligned with project needs through careful evaluation of current onshore and offshore options.
• Implemented changes as needed to improve Farm / Site Security, Portal Functionality, Server Performance, Enterprise Search, Backups, and Standards Compliance - while minimizing Enterprise impact.
• Established standard documents, templates, workflow procedures, and best practices related to SharePoint 2013. Documented all architectural decisions and best practice approaches to design implementation based on communication with project teams.

Confidential, Oak Brook, IL

Senior SharePoint 2013 Architect / Developer / SME / Trainer

Responsibilities:

• Managed and led efforts surrounding the researching, requirements gathering, SOW creation, road-mapping, planning, designing, and implementation activities surrounding SharePoint 2013 applications.
• Provided technical expertise in identifying, evaluating, and developing effective infrastructure components, procedures and systems that meet business requirements.
• Led meetings to translate business needs into SharePoint 2013 solutions and architectural designs.
• Created design documents, proofs of concepts and system capability demonstrations.
• Created roadmaps for phased rollout approach for immediate and future needs.
• Communicated conceptual and detailed architecture and process requirement to development Teams and Senior Leadership.
• Provided governance of SharePoint collaboration services platforms and assets.

Confidential, Chicago, IL

VP of Application Architecture

Responsibilities:

• Drove application development with responsibility for Strategic Direction, Project Delivery, and Resource Allocation (including maintaining budget, infrastructure, and personnel decisions).
• Took high-level architectural visions and distilled them down to detailed blueprints able to be executed on by developers and stakeholders across various platforms.
• Worked with Product Managers, Project Managers, Developers, and QA to drive the execution of projects, and ensured on-time delivery in-line with the architectural vision.
• Managed 4 SharePoint 2013 farms by providing direction and innovation in support of corporate strategy.
• Assisted Project Managers in tracking and responding to relevant business questions and issues.
• Worked with Project Management to drive and evolve the SDLC using a hybrid of Agile / Waterfall methodologies.
• Managed roadmaps and forecasts - including Projects, Support, Overhead, and Expenditures.
• Prepared and maintained documentation - including Roadmaps, Architectural Diagrams, Proposals, Maintenance Plans, System Interoperability, Task lists, and Process Flowcharts.
• Defined and implemented standards spanning the SDLC - including Change Management, Development Standards, Code Management, Security Processes, Quality Assurance, Software Testing, Training Plans, and Production Support.
• Engaged with Senior Management to define application priorities and projects, streamline business operations, mitigate risk, and solve long standing problems.
• Worked efficiently and effectively with all departments to ensure that technical solutions aligned with business needs.
• Proactively engaged clients in all aspects of application development including managing expectations, estimate preparation, negotiating SOW’s, and resolution of complex project delivery challenges.

Confidential, Chicago, IL

Senior SharePoint 2013 Architect / Developer / Trainer / SME

Responsibilities:

• Gathered business requirements to develop solutions in compliance with HIPPA standards and the HITRUST framework.
• Responsible for design, development, and deployment of new solutions and enhancements to existing applications.
• Translated business requirements into technical requirements and effective operational solutions.
• Drove parallel project initiatives - assisting and motivating other team members.
• Made recommendations addressing potential trouble areas in systems and procedures across the organization.
• Prepared and maintained documentation - including Roadmaps, Architectural Diagrams, Proposals, Maintenance Plans, System Interoperability, Task lists, and Process Flowcharts.
• Promoted sharing of expertise through consulting, presentation and documentation, and construction of an IT wiki.

Confidential, Schaumburg, IL

SharePoint 2013 Consultant

Responsibilities:

• Installed SharePoint 2013 Intranet farm, new Office Web Apps Server, App catalog, and Document Center.
• Provided technical expertise, lead technical meetings, conducted demonstrations & presentations.
• Worked with business units to create taxonomy for enterprise content management.
• Developed documentation detailing site hierarchy, site architecture, site security, metadata schema, and portal navigation.

Confidential, Bloomington, IL

Senior SharePoint 2013 Architect / PM / Developer / Trainer / SME

Responsibilities:

• Goal was to develop a Collaboration portal for the Marketing division.
• Lead discovery sessions with stakeholders from 10 marketing departments to identify & understand business pains, validate business cases, and to document business and functional objectives.
• Developed project strategy by understanding key client objectives, mapping client requirements, articulating solution issues and risks, recommending project approaches, and planned full project life cycle.
• Implemented architecture by building components and custom designs; prototyping; and completing data migration from outdated 2003 farm to a stable, redundant 2013 farm.
• Defined SharePoint Governance, Taxonomy, Security, Help Desk SLA’s, and Data Life Cycle framework. .
• Enhanced team accomplishments and competence by planning solution delivery - answering technical and procedural questions for less experienced team members and stakeholder mentoring.
• Validated system performance by developing test scripts and coordinating bug fixes.
• Created documentation related to Site Hierarchy, Taxonomy, Document Management, Site Creation, Site Security, Active Directory, Search, Operations and Maintenance, Roles & Responsibilities, and Governance.
• Created training plan and documentation for site owners and for site users.
• Executed sessions with various stakeholders to gain a full understanding of their publishing and team sites.
• Layout and Design of mock Visio wireframes for 10 Marketing Departments as the starting point for brainstorming design concepts and technical possibilities.
• Created new master page, page layouts, and site templates.
• Transformed outdated paper forms into electronic forms coupled with custom views, custom workflows and alerting.
• Created a company-wide Routing & Approval process which replaced traditional inter-office mailings. The new process has an estimated savings of over $60,000 annually.
• Created custom multi step Approval, Feedback, and Publishing workflows via SharePoint Designer.

Confidential, Northbrook, IL

SharePoint 2013 Architect / Developer / Project Manager / SME

Responsibilities:

• Involvement in the entire lifecycle of the SharePoint 2010 Enterprise migration from SharePoint 2010 Foundation - including requirements gathering, design, development, implementation, testing, and deployment.
• Defined best practices for content management, including defining custom content types and Enterprise Taxonomy.
• Participated in requirements gathering processes and discovery sessions to determine architecture, framework, and object models that would support business applications to be implemented.
• Assisted with the creation of Governance policy around SharePoint Site Creation, Site Modification, Site Deletion, Site Security, Custom Development, End User responsibilities, Site Owner responsibilities.
• Responsible for Content Management and Structural Design of all SharePoint sites in 5 farms (Public, Confidential, Restricted, Developer, Application).
• Coordinated with Security, Marketing, Compliance, and Legal Teams to create a Taxonomy framework which utilized industry best practices to meet client objectives.
• Managed SharePoint communication and interconnection with key business units and stakeholders.
• Provided high level training documentation and assistance to Site Owners and End Users.
• Configured search by adding new content sources. Defined search scopes and best bets.
• Delivered Gap Analysis documentation for SharePoint and Active Directory integration, Portal Security, Site Maintenance (from a usability perspective), and Help Desk procedures.
• Created the Information Architecture and Navigation for three SharePoint farms
• Created concept and design of Structure for Divisional, Departmental, Project, and Functional Sites.
• Custom workflows using SharePoint Designer and Nintex.
• Layout and design of wireframes in Visio for each portal area as the starting point for brainstorming design concepts and technical delivery possibilities.
• Created wireframes and templates for Team Sites, Landing Pages, and Projects Sites.
• Consolidated and Re-Engineered several Enterprise sites to service the entire organization as well as independent IT Teams - increasing productivity and collaboration efforts by 34%.
• Utilized SharePoint designer to create forms, data views, and custom workflows for libraries and lists.
• Assisted with the creation of Governance policy around Site Use, Site Maintenance, Site Security, Custom Development, End User / Site Owner responsibilities.
• Established and implemented design, best practices, and guidelines for clients.
• Led a team of 4 internal resources. Project focused on analysis, classification, cleanup, and migration of 3,215 Site Collections into 3 separate farms (Public, Confidential, and Restricted).
• Managed and mentored a team of external consultants responsible for development of Enterprise Taxonomy.
• Created a high level project road map which was presented to IT management illustrating how the SharePoint implementation would be implemented through a phased approach. The Road Map discussed the SharePoint features that would be deployed, success factors, training plans, and communications to the user community.
• Met with project stakeholders to gather ideas and pain points regarding how Nintex and OOTB (out of the box) workflow were addressed and how they could be improved to streamline processes.

Confidential, Evanston, IL

SharePoint 2010 Architect / SharePoint SME / Project Manager

Responsibilities:

• Orchestrated cleanup and consolidation of over 900 SharePoint 2010 sites, 4 Web Applications, and 76 Site Collections.
• Developed SharePoint strategy by understanding client objectives, mapping client requirements, articulating solution risks and barriers. Recommended project approaches, prepared time and cost estimates, and helped planned project life cycles.
• Increased organization effectiveness by identifying opportunities to leverage solutions to other engagements.
• Worked across business units to promote SharePoint 2010 use by creating solid solutions for complex processes. Saved the School of Management in excess of $150,000 in licensing, development, and support costs by developing solutions using the SharePoint 2010 platform. Solved a two year dilemma within the organization by creating and deploying an application which over 400 graduate students used to assist with their internship and career planning.
• Provided recommendations related to Site Hierarchy, Taxonomy, Document Management, Site Creation, Site Security, Active Directory, Search, Maintenance of Site Collections, Content Type Use, and Governance. Deliverables were to make content more accessible, increase search accuracy, enrich collaboration amongst departments, and standardization of intranet navigation.
• Identified opportunities for SharePoint projects - Generated Proposals, Created POC’s and Led Presentations.
• Conducted training sessions for IT, Faculty, and Administrative Staff - Demonstrating how to properly setup Sites, Pages, Lists, Libraries, Web Parts, Custom Workflows, and Dashboards.
• Promoted an atmosphere of Self Teaching and Sandbox use.
• Enhanced overall team competence by planning delivery of solutions, mentoring team members, and teaching best practices.

Confidential, Kansas City, MO

SharePoint 2010 Architect / SharePoint SME

Responsibilities:

• Performed requirements gathering workshops with the Kellogg’s stakeholders to define architecture, taxonomy, metadata, security, and workflow needs.
• Involved in defining and documenting SharePoint Site Objectives, Site Hierarchy, Content Security, User Access requirements, Custom Content Types, Lists, and Document Libraries for Kellogg’s.
• Supervised a team of 15 off shore developers at Kellogg’s who were responsible for implementing sites, global content types, enterprise search, workflows, and new web parts to the new portal.
• Defined the governance and general best practices for the Kellogg’s SharePoint 2010 environment.
• Performed day to day administration duties for various clients including User Management, Security Management, Workflow Management, Backup and Restores, and Migrations.
• Setup Shared Services Providers - configured Search scope, managed properties, and crawl schedules.
• Built a SharePoint Development environment to evaluate features, functionality, and feasibility.

Confidential, Lake Forest, IL

SharePoint 2007 / 2010 Administrator / Developer

Responsibilities:

• Developed solution for the Accounting group to automate Approvals and Confirmations through the use of an InfoPath form. End result was a sophisticated workflow system that tracked and managed Approvals as it passed through several managers and directors. The result was a savings of 12-15 hours per week chasing managerial approvals. The process improvement provided much needed transparency for management and auditors.
• Developed an Alerting solution for the Legal Team using Bamboo Alerts Plus to inform Requestors and Attorneys as to the status of various Confidential contracts. Various alerts were created within this app - triggered by various list statuses.
• Tested, deployed, customized, and maintained portals, publishing site collections, SharePoint Applications, web parts, security, document libraries, lists, and views.
• Installation of hot fixes, patches, cumulative updates, and 3rd party web parts.
• Error resolution for workflows, 3rd Part Web Parts, servers, backup, and security.
• Worked with the department stakeholders and project teams to overhaul security on 31 Site Collections and multiple subsites.
• Implemented SharePoint governance by developing procedures and guidelines for SharePoint usage.
• Built 3 tier Development and Test environment.
• Migrated SharePoint sites, pages, forms, custom lists, and custom web parts from Test server to Production.
• Led project meetings with departmental SME’s and stakeholders to translate business requirements into functional requirements.
• Successfully trained 3 summer interns with zero knowledge of SharePoint. Mentored and engaged them in high profile projects.
• Focused 2 1/2 week training on site development, creating pages, proper use of web parts, proper SharePoint security, proper document management techniques, and SharePoint Designer.
• Creation of SharePoint sandbox site for employees to use for practice and training.
• Developed training plans - demonstrating proper document management techniques, list and library security, page creation, proper navigation setup, form creation, workflow setup.