SUMMARY

• As a SharePoint Administrator and analyst. I enjoy helping my clients by using my experience designing, planning, configuring and administering SharePoint to develop fluid business solutions employing SharePoint 2010 and other Microsoft Technologies. I enjoy working with Clients to better understand their business needs and tan using my expertise to solve business requirements. I is comfortable managing all aspects of SharePoint administration and infrastructure.
• Very strong 10+ years of professional experience in Information Technology and Communications.
• 3 years of professional experience in SharePoint Administration, Design and Development, Web Design, Programming, Computers and Network Security.
• Experience in migrating SharePoint from one version to teh other
• Experience with web applications and site collections
• Experience in backup and restoring deleted data, files and SharePoint sites and artifacts
• Experience in creating and troubleshooting websites through IIS
• Experience in system maintenance, deployments and upgrades
• Very good understanding of teh MSOffice in relation to SharePoint
• Strong communications skills along with strong understanding of teh client environment
• Strong understanding of various topologies related to SharePoint
• Motivated and passionate about work
• Consistently recognized for technical troubleshooting skills used to rapidly and cost - TEMPeffectively resolve challenging technical issues.
• Quickly learn, adapt and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

TECHNICAL SKILLS:

Microsoft Share: Point Server 2010, Microsoft SharePoint Foundation 2010, FAST Search Server 2010 for SharePoint, Microsoft Office SharePoint Server 2007 (MOSS 2007), Windows SharePoint Services 3.0 (WSS 3.0), SharePoint Portal Server 2003, SharePoint Portal Server 2001, SharePoint Team Services

Installation: Configuration, Upgrade, Architecture, Customization, Site Templates, Site Definitions, Taxonomy, Metadata, Content Management, Collaboration, Windows Workflow Foundation, Custom Web Parts, Reports, BDC - Business Data Catalog, BCS, Search, InfoPath Services, Master Pages, Content Types, Features, Excel Services, PerformancePoint, Interactive Media Manager (IMM), CAML, External Collaboration Toolkit for SharePoint, Podcasting Kit for SharePoint (PKS)

Microsoft Office: 2010, Microsoft Office 2007, SharePoint Designer 2010, InfoPath, Visio, Project, Microsoft CMS, Active Directory, ADAM, Exchange, K2.Net 2003, K2 Blackpearl, K2 Blackpoint, AvePoint, Fast ESP, Microsoft Online Services, BPOS Exchange Online, SharePoint Online, Office Communications Online, Office Live Meeting

Windows 2000 Professional: Windows 2000 Server, Windows Server 2003/2008

Internet Information Server (IIS): SharePoint Server 2010, Scripting Languages (CSS, HTML, JavaScript, PHP and Ruby on Rails)

In-depth noledge: .Net Framework with capability in ASP.Net, Active Directory, XML

Databases: MySQL and SQL Server

Be able to perform backups: restores and use command line tools with Share Point, Windows Server and SQL Server.

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

SharePoint Administrator

Responsibilities:

• Experienced in a lead role implementing numerous web sites and applications based on SharePoint architecture
• Importing user profiles in to SharePoint farm from AD and use them in teh development
• Installing and configuring tools for SharePoint 2003 to 2007 Migration, Disaster Recovery and for High availability.
• Configure Shared Services provider for Excel Services, User profiles, Single sign on, BDC, Audience, Usage reporting and Configure Enterprise Search and created scopes
• Responsible for best practices of back-up and recovery
• Maintain Security (Permission levels/Groups) and consistent Access policy in all teh sites
• Developing various codes/modules as per teh work allotted by manager
• Working with team of other developers to make layout of architecture design for teh project
• Implementing new designing techniques and submitting them for approval to stakeholders
• Documenting all details of teh project for internal reference and for client as well
• Successfully branded and customized user interfaces for company’s SharePoint portals and Windows SharePoint Services secure sites. Extensive work with site definitions, templates and themes

IT Solution Center Coordinator

Confidential

Responsibilities:

• Manage (IT help desk) day-to-day operation, tickets, calls, staff duties and agenda for teh day.
• Troubleshoot and resolve everyday usability issues.
• Able to coordinate and assist with all phases of a project while successfully meeting task deliverable dates and project goals.
• Provided support for end users and third tier support for escalated issues. Developed content for user training and documentation.

Confidential, Sterling, VA

Help Desk/Research Analyst,

Responsibilities:

• Researched and developed noledge-base articles for company business partners, resulting in an increase in first-call-resolutions of 20 additional calls per week that saved company $57K annually.
• Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on all calls (outperforming average of 90%).
• Handled 30+ technical/mission-critical calls daily and consistently met high service standards.