TECHNICAL SKILLS

Systems: Windows 10,8/7, Windows Server 2012 R2

Databases: Oracle, MS SQL Server 2008 R2, MS SQL Server 2012, Jenzabar

Software: MS Project, MS Visio, MS Office, Lotus Notes, MS Silverlight, Active Directory, Jenzabar EX, Infomaker Reporting, PowerFaids MS SharePoint 2013, SQL Server 2012, SharePoint Online, Office 365, SharePoint Designer, Nintex Forms, Salesforce.com, KeyScan, Cbord Odyssey, Micros POS

Programming: SQL Programming, Powershell, Basic Javascript

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Sr SharePoint Architect/Administrator

Responsibilities:

• Develops SharePoint User, Power User, and Site Collection Administrator training for 200+ Military, Civilian, and Contractors
• Proposed, architected, and improved performance driven SharePoint of 15 Site Collections for both the Unclassified and Secret domains
• Improved information flow and collaboration across the command; an instance of this is providing a site page for the 3 - Star Commanding General that rolled up all of his necessary intelligence and operational reports for on demand access.
• Provided process analysis that has already reduced 4 weekly man-hours for Security Office NCOIC for various check sheets and visitor request rosters.
• Leads development of functional requirements of Sharepoint portal for the client, to include interaction with other existing and new collaborative tool.
• Manages Sharepoint backups and replication to multiple locations.
• Troubleshoots Sharepoint design, access, replication and database connectivity issues.
• Developing SharePoint Portal Governance for 3-star command.

Confidential

Responsibilities:

• Direct Supervisory over four members of service desk and technical staff.
• Worked directly with VP of Admission & Marketing and VP of Student Life, Dir. Registration, and Dir. Financial Aid, and Dir. Human Resource providing technical expertise.
• Led and implemented a new Payroll and HR System that led to a $45,000/yr savings with a 2 year break-even point.
• Led and integrated a Salesforce recruitment system into University ERP that became a force multiplier for Admissions staff leading to streamlined and automated communication, tracking, and understanding of incoming students. Resulted in 20% increase of new student enrollment.
• Oversaw, designed, and controlled the processes for supporting the delivery of strategic information technology services and helpdesk solutions. Monitor and analyze operational metrics.
• Implemented a helpdesk workflow design that lead to improvement of 100 man-hours per year for IT staff.
• Assisted in evaluation of University Enterprise Environment to include network layout and security of 8 servers, 24 switches, 250 access points.
• Administered University systems to include but not limited to ERP, CRM, Point of Sale, and Security Door Access.
• Maintained and Administered University Office 365 environment to include SharePoint, Exchange, OneNote, and Skype for Business.
• Developed key dashboard reporting for Admin Council that led to better analytic based decision making of new students needed, retention, institutional advancement, and marketing.
• Direct management of university technology projects to include Office 365 migration, HR Payroll Processing migration, network redesign, and One Card System.
• Acted as a liaison between departmental end-users and programming personnel in the analysis, design, configuration, testing, and maintenance of ERP modules to ensure optimal system performance. An example of this was designing an online degree audit program that had initially been manual and resulted in savings of 80 man-hours.
• Managed contracted resources and vendors to manage cloud services including Service Level Agreements as well as creation of RFPs and SOWs for new services or evaluation.

Application Administrator

Confidential

Responsibilities:

• Lead University Administrator for Microsoft Office 365, Salesforce.com, and FileBound Document Imaging Solution.
• Planned and migrated from on premise Microsoft environment to Office 365 to include Exchange, Lync, and SharePoint online for 2000+ users, reducing the need of an Exchange, Lync, and SharePoint servers. Resulted in 4 year savings of $150,000 and provided relief for servers on a 6 year maintenance plan to be refreshed every 18-24 months.
• Determined overall SharePoint site design and structure, create workflows, monitor web site functionality, security and integrity, troubleshoot and resolve problems.
• Demonstrated experience with Data Acquisition, Processing, and Modeling. As well as, experience with a broad spectrum of analytics toolsets and business applications
• Experienced in integrating Azure Data Warehouse, SQL Server Analysis Services, or SQL Server Integration Services in support of University data structure
• Maintained University Active Directory of 1500+ accounts and 800 objects.
• Lead technical staff charged with training a group of 200+ staff and faculty on new University technologies, systems, and devices; including O365 OWA.
• Maintained and developed web portal and learning management system for 800 on campus students and 300 online students.
• Lead Project Manager for University One Card System(CBORD) designed to bring POS(MICROS), Security Access(KEYSCAN), Campus Printing(PaperCut), and Campus vending together.