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Sharepoint Administrator Resume

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PROFESSIONAL EXPERIENCE

Confidential

SharePoint Administrator

Responsibilities:

  • Administer and support SharePoint 2010\2013\Online in a multi - industry global engineering environment
  • Perform installations, maintenance, upgrades, and testing on SharePoint and Office Web Apps servers
  • Lead and implement migration projects for SharePoint 2010\2013\Online and Windows Server 2008\2012
  • Use SQL Management Studio for migration and to maintain SharePoint content databases
  • Create custom web parts, workflows, libraries, and lists with OOB features and SharePoint Designer
  • Create and utilize basic PowerShell and STSADM commands for data recovery, backup\restores, exporting\importing sites, lists, and libraries
  • Gather project needs and requirements and work with the SharePoint Developer and SharePoint Architect to formulate a solution utilizing SharePoint
  • Perform SharePoint site analysis and provide recommendations on new site designs, layouts, and customizations
  • Provide Tier 3 support for multiple applications including (SharePoint, eRoom, and JIVE)
  • Create and customize SharePoint sites according to project requirements for client projects and internal project teams
  • Create, maintain, and update the SharePoint training site, documentation, templates, and training materials
  • Provided SharePoint training for SharePoint users, Site Owners, and Level 1 and Level 2 IT Support groups

Confidential

IT Site-Ops

Responsibilities:

  • Provide IT support for employees at field sites within the United States
  • Lead the IT mobilization, and demobilization of projects that include BP, Shell Motiva, Confidential, NASA, and Houston Airport Systems
  • Member of the Windows 7 Testing Team and the New Acquisition Migration Team
  • Manage user and computer accounts in Active Directory
  • Support Cisco VPN and Citrix connectivity for remote field users
  • Support mobile devices such as Androids, iPhones, Blackberries, and iPads
  • Support Windows XP and Windows 7 32 and 64 bit Operating Systems
  • Provide solutions to a variety of IT related issues and technical problems
  • Setup and configured servers and deployed to field site locations across the United States
  • Perform 1st level support for Server Ops and Network Services by troubleshooting servers and network related issues at field site locations

Confidential

Desktop and Deployment Technician

Responsibilities:

  • Provide technical knowledge of PC hardware and software support and desktop imaging
  • Perform hardware repair and upgrades on Dell and HP desktops, laptops, and workstations
  • Desktop imaging on laptops desktops and workstations
  • Consult with other departments and internal users to explain software errors, hardware errors, or to recommend changes to programs
  • Evaluate current workflows and make recommendations for improvement
  • Perform on-site upgrades and installs on clients’ machine
  • Prepare and configure new PCs and laptops for deployment
  • Provide desktop and software support, PC upgrades, installation of peripherals

Confidential

Data Coordinator/Trainer

Responsibilities:

  • Provide detailed support on how to set up/configure and troubleshoot wireless data connections
  • Used multiple billing system applications such as; Access, Action, Vision, Omni, and I2K to record customer information and billing records
  • Provide new hire and advanced training to data support and sales group for customer support and presale questions on data products and features
  • Prepare lesson plans, training aids, and manuals relevant to training documentation
  • Deliver advance and refreshment training sessions ranging from a few hours or advance courses for up to four weeks
  • Responsible for managing and floor supporting of new hires and temporary employees
  • Create spreadsheet databases to track employee adherence, assessment scores, and progress

TECHNICAL SKILLS

Technical Proficiencies: SharePoint 2010\2013\Online ShareGate Internet Information Services (IIS) Active Directory Windows Server 2008\2012 Microsoft Office 2010\2013\O365 eRoom Thycotic Secret Server Jive Microsoft SQL Server 2003\2008 SharePoint Designer PowerShell WebEx Cisco Client VPN Service Now Altiris Microsoft Lync

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