SUMMARY

• Sr. Consultant with over 10 years of successful pre - sales, technology, administration, and marketing experience.
• Proficient in designing and implementing enterprise level applications, process automation and administration.
• Experienced in developing custom cloud and hybrid solutions, web portals and leveraging cross-functional teams and platforms while cultivating strong business relationships.

• Technical Methodologies
• Strategic Planning/Analysis
• Process Development & Organization
• Social Media Marketing
• Development & Implementation
• Analytical/Problem Solving
• Oral and Written Communication
• Project Management
• Sales
• Leadership/Mentorship
• Ethics & Integrity
• Requirements Gathering

TECHNICAL SKILLS

• Windows Server
• Microsoft Azure & Lync 2013
• Microsoft Office 365 & Yammer
• Microsoft SharePoint
• Microsoft SP Designer
• Microsoft Office Suite
• .NET & ASP.NET Framework
• CSS/ HTML/HTML5
• Workflow Development (Nintex, Bamboo)
• Migration Tools (Metalogix, AvePoint)
• Active Directory & Exchange
• CRM Data Analysis
• Sales Force, Microsoft Dynamics CRM
• PowerShell, SQL, InfoPath & Power B.I.

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Sr. Office 365 Engineer

Responsibilities:

• Work with Microsoft to deliver custom solutions and training for Microsoft appointed projects (Deployment services)
• Set-up and maintain MS SharePoint sites, sub-sites, list, views and applications
• Create custom workflows and set up user permission’s
• Provide live tenant environments with pre-populated service packs for customer testing
• Provide technical support, User Training, and Data Analysis for Dynamic CRM Clients
• Meet with customers and stakeholders to provide Microsoft experience training (MEC)
• Active in Yammer user groups to stay informed about the latest trends in our Business
• Meeting with end users and stakeholders to gather requirements, create functional and technical documents, user acceptance test scripts and project implementations
• Administration functions including deploying PowerShell scripts, server optimization, server management, term store maintenance, taxonomy, content deployment, web and service applications in Central Administration

Confidential, Atlanta, GA

SharePoint Administrator

Responsibilities:

• Maintain wide range of knowledge surrounding SharePoint, CRM, SQL and other Microsoft technologies
• Host regularly scheduled product demonstrations online and in person
• Ensure customers have the technical tools and customer service information required to be self-sufficient after the sale
• Design and customization of SharePoint Lists, Content Types, Workflows, Views, Sites and more with and without SharePoint Designer
• Meet with channels/customers to understand their current technical environment, key business issues/drivers, and future technology requirements.
• Build and maintain relationships with technical decision makers and influencers.
• Frequently worked at company sponsored tradeshows and wrote whitepapers.

Confidential, Charlotte, NC

Sr. Technical Consultant III

Responsibilities:

• Provide pre-sale technical support and application evaluations for SharePoint and CRM
• Arrange and conduct equipment demonstrations and capability evaluations
• Generate proposals, and quotes and follow through the sales process
• Provide product training to sales representatives, distributors and customers
• Work with engineers and technicians on new product development
• Support software evaluation and testing as required
• Identify design and process issues and work with engineering and management on a resolution

Confidential, Phoenix, AR

SharePoint Consultant

Responsibilities:

• Managed partnerships, solutions, and projects involving Microsoft SharePoint & Dynamic CRM
• Designed and develop data conversion/migration strategies
• Gathered, understood and documented client requirements
• User advocate to ensure overall system usability and adoption in a efficient manner
• Performed configuration and customization of SharePoint 2010
• Contributed to SharePoint based solution development, implementation and product knowledge

Confidential, Atlanta, GA

Business System Analyst

Responsibilities:

• Developed and cultivate strong customer relationships
• Provided data management reports and analysis
• Managed company technology, security updates and cloud operations
• Coach, train, develop and oversee organizational consultants in service delivery and business development, while also educating clients on Dynamic support and operation specifications
• Performed world-wide market analysis, staying abreast of current trends and technologies, and providing knowledgeable insight for company and client development
• Perform Training sessions to ensure user adoption was successful

Confidential, Atlanta

Technical Specialist

Responsibilities:

• Managed aspects of the building of the website, including platform development, graphics design and user experience
• Supported the installation and configuration of the website
• Oversaw day to day company operations while also coaching, training and developing organizational consultants to efficiently achieve business results
• Developed professional partnerships with vendors and sponsors for marketing/advertising purposes, through use of social media networking tools and traditional networking methods
• Performed analysis on strengths, weakness, opportunities, and threats of the business