SUMMARY

• 8+ years of hands - on experience Implementing, Migrating, and Auditing SharePoint 2007, 2010, and 2013 (including O365)
• Manages site collections, content types, lists, libraries, data migrations, workflows, custom web parts/applications build-out; teaching end-users, including administrators
• Creates workflows and complex forms using SharePoint Designer, Nintex, and InfoPath, leveraging technology to address business challenges
• Effective communicator and excellent facilitator: Frequently demos information to international audiences (300 people audience)
• Gains and maintains team, stakeholder, and customer trust and respect through consistent, solid project/product execution and delivery
• Comfortably leads requirement elicitation sessions, creating and editing detailed documentation (BRD, test case, WBS, process flow), and dispersing key information to appropriate business and technology leads
• Closely monitors tasks using PM tools and methods aligned with PMI standards and SDLC, ensuring goal achievement and business objective alignment utilizing agile and waterfall methodologies

TECHNICAL SKILLS

• SharePoint 2007 2010 2013
• Office 365
• Mac and PC
• MS Office Suite
• Outlook
• PowerPoint
• SharePoint Designer
• QNXT
• OnTime
• MS Project
• PeopleSoft
• ORACLE applications
• SQL
• TeamTrack
• Daptiv
• Hyperion
• WordPerfect
• Quark
• Aura 2
• Adobe
• Illustrator
• InDesign
• Photoshop
• Lotus Notes
• ECM

PROFESSIONAL EXPERIENCE

Confidential

SharePoint Architect (Admin/Developer)

Responsibilities:

• Designs and develops SharePoint solutions based on complex requirements throughout lifecycle, from elicitation through deployment in multiple environments (2010 and 2013/SharePoint online)
• Supports complex InfoPath forms used across the enterprise for global IT spend authorization (requisition through approval) involving extensive testing and documentation
• Proposes security solutions implemented through workflow and complex conditional by configuring multiple data connection queries
• Conducted training presentations onsite at JCI Global headquarters in Cork, Ireland; Hannover, Germany; and U.S. headquarters in Milwaukee, WI with audiences up to 300 for global IT integration

Confidential

SharePoint Administrator/Systems Analyst

Responsibilities:

• Supported over 7,000 SharePoint end users and over 660 Team Sites, from simple site administration training to break/fixes, to workflow implementation
• Researched and made recommendations for service pack adoption through impact assessment; tested and implemented
• Slashed support ticket incidents (using a modified version of IBM Smart Maximo application) in half in three months as a result of training resources and implementing simple, functional designs
• Produced over 450 pages of SharePoint end user guides to complement ongoing user skill enhancement
• Created a library of how-to references with over 400 pages of instructions to assist even the most novice user with administration. As a result of this effort, the number support requests has been slashed in half
• Analyzed site traffic through tools such as ControlPoint and Net Insight

Confidential

SharePoint Administrator

Responsibilities:

• Mined information during elicitation sessions with business units, gathering their respective requirements, thoroughly documented results and communicated appropriately
• Managed build/changes through ad hoc iterations: from requirements, to build, test, sign-off, roll out, and monitor and control
• Successfully completed migration of two major, complicated business units within 3 months

Confidential

SharePoint Administrator/Analyst/ Configuration Testing and Security Analyst

Responsibilities:

• Managed migration from 2010 to 2013, rolling out Intranet to over 600+ users, successfully implementing in 7 months, including training of department administrator and end users
• Worked with business units to gather requirements, then designed, developed, and launched solutions addressing business needs and opportunities aligned with ILS’s strategic goals
• Planned, directed, and coordinated activities of ILS Intranet technology projects, overseeing user access and application deployment enterprise Intranet implementation lead
• Created a Governance Committee, teaching business leads how to use and administrate SharePoint
• Managed SharePoint applications including web applications, site collections, and workflows
• Translated complex business requirements into detailed functional and/or technical specifications (gathered, documented, and analyzed system specs and requirements)
• Efficiently elicited business areas’ requirements (mapped out process flows from current to future state); identified test cases, and scheduled and monitored scenarios utilizing positive and negative testing) using techniques such as interviews, design sessions, surveys and/or other techniques as needed created functional specification documents
• Facilitated QNXT Implementation Testing kick-off, stand-up, defect review, and required related meetings, reviewing schedule, communicating daily status, defects, progress, and plans; identified obstacles and executed ad hoc mitigation
• Managed multiple test types, such as Unit Testing, Systems Testing, and Model Office Testing, often running concurrently upon full end-to-end process completion and audit accuracy test scenarios as expected in production
• Lead thorough, structured testing, identifying system and operational problems and implementing resolutions, ensuring adherence to regulatory compliance, HIPAA standards and other internal controls)
• Identified future upgrades/states and/or configuration changes based upon changing business needs; tracked ongoing enhancements from Change Pack/Service Pack Upgrades to Defect remediation (reporting through resolution)
• Created and maintained project controls documents including project schedule, test cases, desktop procedures and RAID (Risk, Action, Issue, and Decision) Log
• Drove delivery of project deliverables via team meetings, resource management and issue resolution
• Configured all roles and managed security based on business and technical specs
• Managed user security by liaising between business owners and the application vendor(s) to ensure correct configuration and maintenance according to best practices; over saw that security standards were installed, monitored, reported on and identified, documented and corrected as needed
• Managed multiple, concurrent Enterprise-wide implementations using SDLC, monitoring project processes/results to successfully deploy into production
• Developed strong and cooperative relationships with key project sponsors, team members and service providers.
• Defined requirements, drafted technical specifications, established and managed project schedules; identified and implemented best practices methodologies
• Ensured adequate communication maintained throughout project duration, relaying status and priorities
• Created meticulous documentation (scope statement, project plan, RAID list, change control, etc.) for all projects
• Followed strict change control management policies designed to ensure project success by monitoring scope; made recommendations for project improvements

Confidential

Senior Technical Development Recruiter

Responsibilities:

• Connected highly-skilled professionals with rewarding career opportunities within Applications Development and Database Design and Development (with proficiencies in .NET, Java, Web 2.0 technologies, Microsoft SQL Server, Oracle, Business Analysis and Quality Assurance)

Confidential

Project Manager/SharePoint Administrator

Responsibilities:

• Managed site collection Audited to ensure standards upheld managed security for 200+ users
• Presented finished product in a coordinated launch party
• Assisted in enhancing and standardizing department, Project, and Program sites and site templates
• Acted as administrator for SharePoint database and applications, granting appropriate permissions
• Managed several simultaneous projects spanning IT and Business Departments, determining scope, developing WBS, delegating and monitoring tasks, and tracking issues and risks to resolution
• Liaised with technical and line of business teams to coordinate technical tasks and projects, ensuring prioritization and completion consistently in line with business needs and project objectives within scope
• Provided Project Management support in the development of the Business Analysis (BA) Customer
• Engagement Model, created the BA framework and methodology development by utilizing SME knowledge and industry standards in order to develop standardized templates for Procedures, Processes, Process Flows and Documentation
• Created a Norfolk chapter of the IIBA
• Partnered with Organizational Development and HR to coordinate skill enhancement training, from researching industry-endorsed companies to assisting in vendor selection; Assisted in the training/onboarding of Project Coordinators and consultants
• Utilized survey tools to create Competency Survey Matrixes, Customer Satisfaction Survey, and general baseline measurements to ensure customer focus