Junior SharePoint Administrator Resume Lakewood CO - Hire IT People

Objective

To secure a challenging position as a SharePoint Admin with an established organization that can utilize my skills and experience.

SUMMARY

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Junior SharePoint Administrator

Confidential, Lakewood CO

Responsibilities:

3 years SharePoint Support. Connect Invitations, Quest Migrations, and Microsoft Site Development.
Troubleshoots SharePoint related problems and works with Help Desk to resolve user issues in a timely and courteous manner.
Responded to calls received from the Help Desk ticket tracking software for ticket entry, tracking and follow up.
Provides day - to-day support of SharePoint, collaborating with other IT staff in providing architecture, engineering and operational support for a multi-server Microsoft SharePoint environment.
Interface technically and non technical internal and external clients
Implemented Document Management using features such as Site Columns, Views, Security, and Versioning
Created Workflows using InfoPath 2010 Forms
Handshake Server; Microsoft Windows Server; SharePoint
Created and Managed SharePoint Groups and Permissions for Domain Users
Created and customized Sub Sites, Team Sites based on company needs
Deployed and created solution packages of InfoPath forms, Lists, Web Parts
Ensures maintenance and synchronization of the SharePoint which includes production, testing and development environments.
Organized, planned and cleaned up the Site Improved Account Management list on Google

Helpdesk and Desktop Support

Confidential

Responsibilities:

Responded to requests for technical assistance in person via phone and remote access
Entered in multiple Tier 2 tickets for Bison Connect/ Gmail issues
Creating distribution groups and Shared mailboxes in AD
Manage Google mailboxes through Googles administrative website
Test software upgrades provided by the Government, provide user upgrade plan, schedule upgrades with users and conduct upgrades.
Add and delete user accounts (network, mail, remote systems, other) as required.
Troubleshoot Microsoft Outlook integration with Gmail