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Director Of Information Technology / Solutions Architect Resume

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Chicago, IllinoiS

Summary:
With twenty-five years of small-business and corporate technology experience, I am extremely proficient at creating and optimizing technology solutions for maximum return on investment (time, quality, predictability and maximum positive impact) as well as leveraging information to help drive the business forward. I easily manage at all levels while simultaneously providing tremendous hands-on capability. I work closely with all teams to streamline business processes and deliver world-class solutions. I consistently and effectively employ technology for the sole purpose of positively affecting the bottom line.

Professional Experience:

Position:Director of Information Technology / Solutions Architect Company:Confidential, Chicago, Illinois
A Christian denomination comprised of 850+ churches, 22 camps/conferences, 15 retirement communities, 150 missionaries, North Park University, Swedish Covenant Hospital, National Covenant Properties and Covenant Trust Company.Industry:Non-Profit, Christian, ChurchDates:2009 – Present

  • Directed business intelligence activities, identifying key metrics / business drivers, providing master data management for denomination-wide information systems (including giving, income, expenses, ministries, attendance, and contacts across all churches).
  • Managed development efforts in replacing legacy medical/dental benefits and pension systems.
  • Managed development efforts in replacing legacy pastor-to-position matching platform.
  • Managed process optimization activities across all missional areas.
  • Implemented performance measurement systems around client-service and operations activities, reducing costs, providing for trend analysis, and enabling proactive management for improvement of key technology services.
  • Implemented infrastructure roadmap (both corporate and denomination-wide).
  • Implemented formalized object-oriented application development methodology.
  • Creation of a formal Information Technology department, defining roles, responsibilities, policies, service level agreements, as well as staffing and training. Services and structure centered around infrastructure, client service, procurement, application development and strategic project initiatives.
  • Selected and managed of all vendors, contracts, budgets (operational / capital), and planning activities.

Key Technologies/Practices used: ITIL, Six-Sigma, PMP, Java (J2EE), HIPAA, PCI, SOX, formal object-oriented analysis, design and implementation, component-based task distribution and management, SQL Server, MySQL, Windows XP / 7, Crystal Reports, Linux, Borland’s JBuilder, JDBC, Microsoft Project, XML, XSLT, HTML, SQL, Apache, Tomcat,.

Position:Technology Manager / Application ArchitectCompany:Confidential, Merrillville, Indiana
A natural gas marketer and energy manager (subsidiary of NiSource).Industry:Utility, Energy, TradingDates:2007 – 2009

  • Managed technology activities supporting all aspects of natural gas marketing and delivery. Position required strategic planning / execution skills as well as hands-on day-to-day involvement, focusing on infrastructure, development and support.
  • Integrated solutions with numerous local distribution companies, including usage/price feeds and weather sources in order to deliver business intelligence and optimize business practices.
  • Created models and forecasting tools, to optimize natural gas purchase and delivery requirements.
  • Optimized energy management processes around standardized practices and toolsets.
  • Managed network, infrastructure, phone, databases, servers, desktops/laptops (remote and local), applications, development and client support activities.
  • Selected and managed vendors, contracts and 3rd party systems, supporting core operations.
  • Developed energy forecasting platform, in order to effectively manage natural gas delivery (supply to consumption).
  • Developed numerous supporting applications, ranging from usage obtainment (across numerous utility companies) to real-time price feeds.

Key Technologies/Practices used: PMP, Java (J2EE), N-tier Web Development (all tiers), PCI, SOX, formal object-oriented analysis, design and implementation, component-based task distribution and management, SQL Server, Windows 2000 / XP, Linux, Borland’s JBuilder, JDBC, Microsoft Project, XML, XSLT, HTML, SQL, WebServices, WSDL, Java Management Extensions (JMX), Swing/AWT, Apache, Tomcat, Applet technology, various monitoring and profiling / optimizing technologies.

Position:Chief Technology Officer / Application ArchitectCompany:Confidential, Munster, Indiana
A leading global provider in interactive business intelligence and revenue management solutions within the Hospitality sector.Industry:Travel, HospitalityDates:2004 – 2007

  • Co-founded RevGain in order to deliver a superior commercially-available Business Intelligence platform (RateOptimizer) to the hotel industry. Unique design combined numerous modeled views of the intelligence along with automated revenue isolation analytics (leveraging linear progression and simulation), presented through a web interface and n-Tier architecture.
  • Utilized trading knowledge to create a financial trade optimization platform (TradeOptimizer), focusing on strike-spread models and simulation with regards to various options / futures and based on projected volatility curves.
  • Served as application architect and manager across all components of RateOptimizer and TradeOptimizer (i.e. front-end and all tiers).
  • Conducted all planning, analysis, design, implementation, testing activities; including Object Oriented Modeling via UML and relational database design/implementation.
  • Responsible for all planning (from requirements gathering to estimation to plan construction), coordination, course correction and status tracking/reporting activities.
  • Implemented reusable application framework comprised of numerous common services, including: XML/XSLT processing, high-volume thread management, data access services, GUI components (including graphs), HTTP/HTML services, cross-tier communication services and numerous other common services.
  • Coordinated with various 3rd party vendors in creating partnering relationships (ranging from technology integration to joint marketing).
  • Managed marketing related activities including: tutorial creation, on-line demonstrations, web-site development and various publications.
  • Created and managed operational and capital budgets.

Key Technologies/Practices used: Java (J2EE), N-tier Web Development (all tiers), formal object-oriented analysis, design and implementation, component-based task distribution and management, MySQL, Rational Unified Process UML (and associated tools), Windows 2000 / XP, Linux, Borland’s JBuilder, JDBC, Microsoft Project, XML, XSLT, HTML, SQL, WebServices, WSDL, Java Management Extensions (JMX), Swing/AWT, Apache, Tomcat, Applet technology, various monitoring and profiling / optimizing technologies.


Position:Development Manager / Application ArchitectCompany:Confidential, Schaumburg, Illinois
A leading global provider of business intelligence, interactive distribution solutions, marketing services, revenue management and inventory services to hotels worldwide.Industry:Travel, HospitalityDates:2001 – 2004

  • Infused Object Oriented Software Engineering techniques into organization (i.e. an optimized form of Rational’s Unified Process)
  • Managed numerous object oriented software engineering efforts, including scope / requirements definition, time estimation / tracking, team building, and resource allocation.
  • Created an internet-accessible commercially-available Business Intelligence platform (RateVIEW), enabling customers to inquire and attain rate and availability information interactively via the Web and through a high-volume n-tier multi-threaded data-obtainment / modeling / reporting architecture. Engineering of a high-volume distributed Direct Connect Data Aggregator SOAP-enabled platform providing Web-Services integration between various business applications and various data providers.
  • Engineering of n-tier distributed Web Wrapping Platform and Web Interface Technology in order to provide business applications (e.g. Channel Management, RateVIEW) with XML-based high-volume transaction wrapping of Web sites (transforming the web into a high-performance database)
  • Reengineering of legacy application responsible for performing competitive analysis of hotel properties, reflecting rate and availability information, and based on high-volume processing of world-wide booking data provided by multiple Global Distribution Systems (GDS).
  • Analysis and Implementation of TravelCLICK’s reporting strategy, including the integration of BusinessObjects WebIntelligence with various business applications.
  • Managed outsourcing initiative to leverage external development resources.
  • All application components were implemented in 100% Java (J2EE).

Key Technologies/Practices used: Java (J2EE), Formal object-oriented analysis, design and implementation in a team-based development environment, component-based task distribution and management, Oracle, Rational Unified Process (and associated tools), UML, Windows NT/95, Solaris, Linux, Common Object Request Brokering Architecture (CORBA), WebSphere, JDBC, Microsoft Project, ERWin, Rational Rose for Java, ClearCase, ClearQuest, RequisitePro, BusinessObjects / WebIntelligence, Cognos, Crystal, JBuilder, XML, XSLT, SQL, WebServices, WSDL, Java Management Extensions (JMX), Swing/AWT, Apache Tomcat

Position:Chief Technology Officer / Application ArchitectCompany:Confidential, Hammond, Indiana
A global provider of integrated energy trading platforms for utilities, energy managers and energy marketers.Industry:Utility, Energy TradingDates:1996 – 2001

  • Founded Arc Information Technologies in order to deliver a superior commercially-available electricity trading system (i.e. InTENSE) to the global utility industry and satisfy the growing demands of electricity deregulation.
  • Managed eighteen software engineers leveraging sound Object Oriented Analysis , Design, Implementation and Project Management techniques.
  • Created a distributed (n-tier) and reusable application framework/architecture upon which InTENSE was built.
  • Created a reusable Distributed Event Notification Architecture allowing real-time object-oriented publish/subscribe capabilities within InTENSE as well as any other application (e.g. alerts of key business events).
  • Contributed as application architect and project manager across all business components of InTENSE (i.e. Trade Entry/Analysis, Marketing, Contract Administration, Risk Management, Market Price Analysis, Scheduling/Dispatching, Accounting, Common Services) in order to ensure quality, mentor the development effort and deliver InTENSE on-time and within budget.
  • Established and utilize an “Employee Quickstart” program allowing inexperienced employees to become productive with Object Oriented analysis, design and implementation within their first few weeks.
  • Established integrator relationships with international 3rd-parties in order to facilitate post-sale activities (e.g. business process re-engineering, training, customization).
  • Managed acquisition activities to infuse technologies within Alstom.
  • Managed marketing related activities (e.g. brochure/web-site development, publications).
  • All application components were implemented in 100% Java (J2EE), with slight usage of C++ for native interfacing.

Key Technologies/Practices used: Java (J2EE), Formal object-oriented analysis, design and implementation in a team-based development environment, component-based task distribution and management, Oracle, SQL Server, Windows NT/95, AIX, Common Object Request Brokering Architecture (CORBA), IDL, UML, ActiveX, JAVA Beans, VisualAge for JAVA, JDBC, Swing/AWT, Microsoft Visual C++ , Project Workbench, ERWin, Rational Rose for Java/C++

Position:Information Technology Supervisor / Application ArchitectCompany:Confidential, Chicago, Illinois
A division of Health Care Service Corporation (HCSC) which provides more than 6.5 million members with comprehensive and affordable health plans.Industry:Insurance, HealthcareDates:1995 – 1996

  • Established, developed and managed the BCBS distributed client/server internal consulting group utilizing sound and proven Object Oriented Analysis, Design, Implementation and Project Management techniques.
  • Created an application architecture and framework allowing Object Oriented client/server applications to leverage MVS/CICS-based applications.
  • Instituted a mentoring/educational process which enabled individuals who were inexperienced in formal OO techniques to become productive (i.e. contributing to key projects) within 2-3 weeks.
  • Managed and delivered multiple distributed Object Oriented projects simultaneously utilizing an Object Oriented Project Management Methodology.
  • Successfully implemented a customer service inquiry system integrating and leveraged key legacy systems (i.e. CICS/VSAM/DB2) in order to provide a single point of inquiry to customer service representatives.
  • Successfully implemented a document imaging/viewing workflow system which facilitated departmental claims processing.

Key Technologies/Practices used: Formal object-oriented analysis, design and implementation in a team-based development environment, component-based task distribution and management, Powerbuilder, CICS and CICS client, DB/2 on MVS, ODBC, SQL, Project Workbench, Rational Rose for Powerbuilder, ERWin

Position:Technology Team Leader / Software EngineerCompany:Confidential, East Chicago, Indiana
The largest steel company in the world, with 326,000 employees in more than 60 countriesIndustry:ManufacturingDates:1990 – 1995

  • Team leader for client/server software development group.
  • Implemented Inland’s portable Client/Server development strategy utilizing C/C++, object oriented programming, graphical user interface (GUI)and relational database access standards (SQL/ODBC).
  • Designed numerous distributed processing systems including a file transfer facility, LAN to mainframe message queuer/router and LAN scheduling system.
  • Developed an electronic report distribution system across both MVS and Netware. Current annual savings to Mittal still exceed $4M.
  • Developed a client/server truck scheduling system utilizing C++, Oracle, and DB2 to schedule all carriers for steel shipments.
  • Implemented Micro Decisionware\'s OS/2 DRDA Gateway allowing LAN based applications to access DB/2 within the MVS environment.
  • Installed and administered numerous Oracle database servers.

Key Technologies/Practices used: Formal object-oriented analysis, design and implementation in a team-based development environment,C++, ODBC, SQL, Oracle, Object Designer, zApp Application Framework., various communication protocols (e.g. TCP/IP, APPC, 3270, CPI-C), DB/2 on MVS, C, Delphi, Turbo Pascal, Btrieve, Netware system calls, Project Workbench, Rational Rose for C++


Technology Skill Highlights:

Databases: MySQL, Oracle, SQLServer. Extensive experience in installation/configuraiton, optimization, utilization, database structure management, data warehousing, integration and leveraging for business intelligence needs.
Data Extraction and Integration: Java, JDBC, ODBC, BusinessObjects, Cognos, Crystal Reports.
Operating Systems: Windows, OSX, IOS, Android, Linux, UNIX, VMWare.
Languages: Java / J2EE, C, C++, UML, SQL, XML, XSLT, WSDL.
Internet/Web: HTML, XML, CSS, SSL, HTTP, Apache, Tomcat, Web Service, Servlets, Applets.
Security/Network: Firewalls, Routers, Proxies, Digital Signatures, Encryption, Compression, Streaming, VPN, DNS, wireless, Wi-Fi/802.11, CORBA, VOIP, TCP/IP, APPC/N.
Applied Concepts: ITIL, PMP, Six-Sigma, HIPAA, PCI, SOX, automated analytics, linear progression/regression models, methodology-based software development, object oriented architecture, open source, business intelligence, thin-client computing, multithreading, rapid prototyping, usability, collaborative work, internationalization (i18n), mobile code / agents, load-balancing, fault-tolerance, automated monitoring / alerting, formalized project management, IT service optimization.

Formal Education:

Degree:Bachelor of Science DegreeMajors:Computer Information Systems and Business Administration

Certificate:Project Management Professional (PMP)Certificate:ITIL v3 Foundation Service ManagementCertificate:Six Sigma Black Belt

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