SUMMARY

• 8 + years of diverse experience in the field of Information Technology wif the emphasis on Production Support, System Analysis, Design, Administration, Development Implementation for various systems and projects
• Provided 24X7 production support for server running mission critical applications, monitoring jobs, system performance and databases, and maintained the committed SLA wif clients.
• Experience of working extensively on requirement analysis and documentation of processes/changes and molding them to the UAT documentation for business purpose
• Responsible for the Administration of SharePoint 2010/2007 environments including design, high - availability, reliability, performance, install, monitoring, and security
• Used Active Directory for creating Users and groups and integrating wif Central Admin
• Deployed features using STSADM commands tool at different levels including site collections, web applications and site level
• Experience in testing and evaluating third party solutions for SharePoint
• Provided day-to-day end-user support through email, desktop, and on call support in a highly collaborative team environment.
• Proficient in working wif Features, Content Types and User Permissions
• Experience in working wif databases like SQL Server 2010/2008/2005 , Oracle 10g/9i using data access technologies like ADO.NET, OLEDB and ODBC
• Extensive knowledge of working and configuration of IIS and Network Load Balancing
• Knowledge of working wif SharePoint online wif integrating and configuring the system
• Designed and tested Site templates, Custom web parts, Custom templates, BDC Web part, design and definition of the UI, branding of the portal
• Created Features, Site Definition, List Definition, Content Types, List Templates, WSP Packages, BI Dashboards
• Experience in supporting applications and projects based on Incident Management
• Worked wif cross-functional teams and upstream/downstream support to resolve Production/UAT/Test incidents
• Supported environments includes alert monitoring, opening trouble tickets, general escalation, client coordination, vendor support and server monitoring
• Worked on environments based on System monitoring, support batch schedules, monitoring servers, set up batch and on-line production jobs, maintain documentation as for knowledge directory
• Participated in production releases, design code review meetings, configuration/release meetings
• Worked extensively wif Upper Management, Clients and technical team while gathering requirements/views/ideas and creating the documentation for the implementation
• Escalate issues and engage upstream/downstream teams to fix application and system issues
• Update operation manual(s) and other support documents wif generating performance metrics and reports
• Involved in planning and testing of application, configuration and application changes/modifications, and installation of upgrades and patches
• Excellent analytical, support, written and verbal communication skills

TECHNICAL SKILLS

Development /Administration Tools: Microsoft SharePoint Designer, Microsoft Visual Studio 2010/2008, Microsoft Office, Web AdministrationUNIX/LINUX, VMWare

.NET Technologies: Microsoft Office SharePoint Server 2013/2010/2007 , Windows Power shell

Operating System: Windows 10/8/7/Vista/XP/2003/98 Windows Server 2008/2003, Macintosh OS

Web Technologies: HTML, XML, CSS, JavaScript IIS, Active Directory, NLB

Programming Languages: C#, VB .NET

Database Services: SQL Server 2008/2005, Oracle 10g/9i, JDBC, ODBC, Microsoft Access

Reporting Tools: Microsoft Business Intelligence (BI), SQL Server Reporting Services, Excel Services, Access Services

Version Control and Ticketing Tools: JIRA, Remedy, Peregrine, Lotus Notes

Exchange Tools: Lync 2013/2010, Outlook 2013/2010

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

SharePoint Administrator/BA

Responsibilities:

• Supporting SharePoint applications based on SharePoint 2010.
• Worked extensively on documentation of processes and requirements for support to users and related supporting project teams.
• Worked extensively on business level documentation of requirements discussed during team meetings, from management changes or through the ideas provided by users or clients for the SharePoint application.
• Worked wif issues related to SharePoint administration including server monitoring, server patching and updates.
• Responsible for finding out the root cause of issues/errors and sorting using backend logs.
• Worked on Farm administration, Site Collection/Site Administration.
• Worked on SharePoint User Profile Synchronization Service.
• Worked on resolving issues and maintaining the SharePoint Search Services.
• Worked on Content Management by upgrading site collections, sites.
• Handling Active Directory including user/group profile creation, modifications and updates, user profile synchronization-active directory-LYNC issues.
• Worked on handling issues related to SharePoint/Outlook/Lync integration including service synchronization between all the applications and Active Directory.
• Worked wif SharePoint Calendar/Overlay Calendar creations and updates in SharePoint and synchronization wif Outlook Calendar.
• Worked majorly on issues related to Microsoft Excel data files synchronization wif SharePoint, Excel Charts display on SharePoint, Excel Dashboard on SharePoint pages and Excel services/settings issues on Farm/Site Collection/Site level.
• Worked on Microsoft Access database synchronization issues wif SharePoint and Access charts and reports display using dashboards for management people.
• Handling the issues regarding Exchange Server and SharePoint Services.
• Worked wif client users and employees for resolving their day to day issues regarding various SharePoint applications and environment.
• Involved upfront in meetings wif management to handle new requests, implementations, modifications and error resolutions for SharePoint application/sites/pages.
• Worked directly wif other SharePoint supporting teams like Active Directory, Database support, Failover and Backup team support, Network Support, Server support, Development team, Desktop Support.
• Handling issues related to workflows attached wif events, Calendars and other applications for management and users.
• Supporting SharePoint site creations built on Newsgator community sites for SharePoint 2010.
• Supporting and maintaining, customization and modifications of SharePoint sites which are community sites or team sites or my sites (individual users).
• Worked on SharePoint Designer to customize the Master pages, CSS files and layouts for sites pages.
• Worked wif platform support teams to setup application infrastructure in Development/Test/UAT/Production environments.
• Responsible for maintenance and proper functioning of all applications installed on SharePoint server wif controlling using Central Administration and Farm account.
• Worked on Active Directory to handle the issues related to Users access permissions under group or individual on SharePoint applications.
• Worked on IIS for maintenance of DNS and domains of SharePoint sites under the farm.
• Handling issues related to compatibility between Microsoft Office applications and SharePoint applications.
• Worked on creation and modification of Content types for various SharePoint environments including handling issues wif InfoPath Forms.

Environment: SharePoint 2010, SharePoint Designer 2010, SQL Server 2010/2008, Newsgator Community application, HTML, CSS, Active Directory, IIS7/6, PowerShell, Lync, Outlook, JIRA, Adobe Photoshop

Confidential, Columbus, OH

SharePoint Admin/Support

Responsibilities:

• Worked on administration and modifications, content management and updates on SharePoint portal.
• Worked wif large scale deployment of web applications and solution for SP 2010, as project related to migration from SP 2007 to SP 2010
• Worked wif designing, supporting & testing Microsoft Office SharePoint 2010 based system and solutions
• Provided UI modifications, user and group access issues wif portals, IIS and Active Directory services, server patching and maintaining internal applications based on SharePoint 2010 and using SharePoint Designer.
• Completed migration of website from MOSS 2007 to SharePoint 2010 version using Content backup process on Production, Dev. and Testing environments
• Designed and Developed Master Pages and Custom Page Layouts for Branding and Chroming of portal by SP Designer 2010.
• Worked on maintaining and updating contents of the SharePoint portal using Enterprise Content Management and SharePoint Designer
• Extensively used WspBuilder tool to create .wsp packages, used STSADMN and PowerShell to install, deploy and uninstall packages.
• Worked wif SharePoint ULS during supporting the project while checking the logs in the enterprise environment, used ULS logging in fine tuning the system performance after required deployment.
• Designed solutions for upcoming new sites and working wif deploying features through Stsadm and PowerShell utility.
• Configured and maintained Document Libraries, Form Libraries, Lists created Custom Views and added functionality to site by using Ribbon interface.
• Worked wif TFS server to connect wif code artifacts and other web solutions.
• Worked wif Business Intelligence (BI) configuration of BDC web parts and excel services wif customizing pivot table.
• Work wif platform support teams to setup application infrastructure in Development/Test/UAT/Production environments.
• Uploading/updating and deployment of SharePoint web parts and applications on Farm/Site Collection/Sites.
• Creating and initializing work flows, web part customization, creating and posting announcements, lists, and document libraries.
• Performing Server Patching required for performance improvements informed by client or by server checks.
• Worked wif requirement gathering and infrastructure design of system for migration process from SP 2010 to SP 2013
• Knowledge of setting up User Profile Management for the site configured on SP 2013/2010
• Worked wif Active Directory services for user security, group and user access/permissions on SharePoint Farm, Site Collections, Sites and installed application on different environments.
• Setup Regular Database Maintenance Plans including backups, database integrity checks, to ensure High Availability and Performance of the SharePoint Portals.
• Maintained and Administered Windows Server 2008 IIS, DNS, Active Directory and Group Policy Settings.
• Applied the latest set of patches and SharePoint Cumulative Updates to the development, staging and the production servers.
• Worked on updating user's profile on company website for different environments including Employee, Teams, Partner portals.
• Worked wif checking permissions for partners and clients on different environments of Confidential to maintain the security measures of the SharePoint system.

Environment: SharePoint 2010, Visual Studio 2010, SharePoint Designer 2010, SQL Server 2010/2008, IIS 7.0, VMWare, JavaScript, HTML, CSS, XML, Active Directory, IIS7/6, STSADM, Adobe Photo Shop

Confidential, Columbus, OH

SharePoint Admin

Responsibilities:

• Participated in migration process of ODH system based on SharePoint 2007 to new version SharePoint 2010 using Content backup process for SharePoint.
• Worked wif third party tools for migration process of MOSS 2007 to SP 2010
• Involved in Analysis, Design, Development, testing and administration phases of the project
• Worked on building UI for new environment based on SharePoint 2010 using SharePoint Designer 2010, Visual Studio 2010, HTML, CSS
• Supported development of new web parts and applications which supports the system based on SharePoint 2010
• Created new Site Collections, Sites, work flows, timer jobs, content updates
• Worked wif deploying new WSP solutions using for SP 2010 server
• Worked wif configuration and installation of Nintex workflow for SharePoint 2010 on production server
• Performed deployment process of custom web applications/web parts to SharePoint 2010 using STSADM and Power Shell commands
• Administered and Configured Search wif various Crawl Rules and created a scope to search specific type of data across the Site.
• Modified several master pages of two production environments to meet company needs.
• Setup SharePoint governance policies to restrict user roles and permissions as well as defining limitations and policies working in SharePoint.
• Developed charts and graphs to depict graphical interpretation of list information for various projects.
• Troubleshooting user issues and provided Subject matter expertise.
• Designed and created company's Master Pages and Page layouts along wif Site and List templates.
• Designed and Implemented BI Dashboards wif Excel access Web Parts and Filter Web Parts.
• Contents updates for user sites, site collections of the SharePoint portal using Enterprise Content Management and SharePoint Designer
• Provided technical support, Maintenance and troubleshooting experience for a total of 4 different Environments.
• Setup Regular Database Maintenance Plans including backups, database integrity checks, to ensure High Availability and Performance of the SharePoint Portals.
• Administered Enterprise Search Service for ease of access to documents.
• Worked wif designing, monitoring and optimizing performance using server patching
• Maintained and Administered Windows Server 2008, IIS, Active Directory and Group Policy Settings.
• Applied the latest set of patches and SharePoint Cumulative Updates to the development, staging and the production servers.
• Deployed custom solution packages and features using stsadm commands and Windows PowerShell.
• Assisted Help Desk wif numerous Issues, tickets, Change Requests.
• Created a Deployment document guide to help the software release management team to deploy and build on different environments.

Environment: SharePoint 2010/2007, Visual Studio 2010, SharePoint Designer 2010, SQL Server 2008, STSADM, Windows Power Shell, VMware, Windows server 2008(64-bit), IIS, SharePoint designer 2007, HTML, Java Script.

Confidential, Kansas, MO

SharePoint Admin/Developer

Responsibilities:

• Read and analyze business scenarios and functional specification documents to determine SharePoint portal requirements.
• Created an intranet solution based on SharePoint Server 2007 wif the following functionality: Branding, Shared Content, Shared calendars (Integrated wif Outlook), editable newsletters, shared contact management lists, financial dashboards and customizable reports.
• Setting up complete environment and tools for the development of Web Parts and customized Web Content in MOSS 2007.
• Customized SharePoint site templates and menus.
• Configured Office SharePoint Server 2007 collaboration server to work wif Records Repository site.
• Involved in migration from SharePoint 2003 (WSS 3.0) to SharePoint 2007 platform.
• Implemented form based authentication for security.
• Deployed features using stsadm tool at different levels including site collections, web applications and site level
• Created automated workflows for notifications in advance as well as assigning tasks to the users based on requirement.
• Performed typical administrative activities such as backup, restore, site creation and user support.
• Configured and customized search for SharePoint.
• Performed administrative tasks such as configuring IIS creating domain groups roles and Setup Permissions.
• Involved in Daily monitoring, troubleshooting, and performance analysis of the system.
• Provide configuration and maintenance support of user accounts.
• Assisted in developing and implementing the strategy for optimal use of SharePoint and other collaborative tools wifin the organization.
• Assisted wif applying the latest set of patches and SharePoint Cumulative Updates to the development, staging and the production servers.
• Created solution package using WSP Package Builder for custom web parts, Features and deployed to SharePoint Farm.
• Worked wif third-party tools to implement Project Management Sites.
• Customize portal navigations using Navigation Control.
• Used BCS to integrate backend server data to SP 2010.
• Post-release maintenance and support.
• Export import, backup restore Share Point Farm and Site Collections as needed.
• Responsible for activation and Deactivation Features using stsadm command line tool.
• Worked wif team and users in the creation and management of team sites and site templates.
• Configured and maintained document libraries, lists, and site collections.
• Performed typical administrative activities such as backup, restore, site creation and user support.

Environment: MOSS 2007/2003, Windows 2003 Enterprise Server, SQL Server 2005, Active Directory, IIS, InfoPath 2007, Windows Vista, Microsoft Visual Studio, HTML, AD, IIS 6.0, CSS, ASP.NET 2.0, Adobe Photoshop, JavaScript

Confidential

Junior Engineer (.NET)

Responsibilities:

• Worked on all phases of the project including project requirement, analysis, design, development, testing, maintenance and support
• Developed this system wif team which required creating web portal wif multi-tier environment consist of lavish UI developed using ASP .Net, VB .Net, HTML, CSS, JavaScript.
• Developed middle tier for the environment based on .NET framework and SQL Server 2005.
• System basically developed using multiple site pages contains the information about organization, business and their employees.
• Worked on customizing site pages, developing presentable UI wif latest functionalities
• Worked wif users and management to find the better ideas through the end users for developing lavish and attractive UI for the system
• Worked wif ADO .NET services for connection wif various tiers of portal.
• Worked wif developing and customizing SQL database for inserting and deleting records form tables, pulling data to UI, table and database updates, querying database.
• Created user profiles under web content using Active Directory and IIS Services
• Created and customized Master pages and Site pages according to client requirements
• Worked wif developing, customizing and establishing major environments including Production, UAT, Testing and QA
• Created functionalities like SSO using .NET Services, Visual Studio 2005, Active Directory
• Worked wif administering system for low memory usage during high user load on portals
• Created documentation for the project describing all the functionalities of the portals and included major tasks to be done in timely manner for proper working of the system wifout failure

Environment: ASP .NET, VB .NET, SQL Server 2005, Visual Studio 2005, ADO .NET, HTML, CSS, JavaScript, Active Directory Services, SSL Services, IIS, Adobe Photoshop.