Sharepoint Admin/ Technical Writer Resume Profile
Atlanta, GA
Summary
- Versatile IT professional with 10 years of Technical Writing, SharePoint, Information Management, Quality and Project Management experience in the government, insurance, nonprofit, energy, and aerospace industries. Proficient in the following Soft/ Management Skills:
- Requirements Gathering / Quality Assurance / Risk Assessment Management / Records Management / C-Level Reporting / Government Reporting / Market Research / Presentation Development / Problem Analysis Resolution / Audit Preparation / Supervision / Business Process Dev Mapping / Budget Development Management / Communications / Project Management / SDLC / Six Sigma Knowledge / Documentation Management / Proposal Development / Business Analysis / Consulting
SharePoint Skills | Knowledge Areas | Related Skills |
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Career Experience
SharePoint Admin/ Technical Writer
Confidential
- SharePoint Designer / Administrator - Design and maintenance of business management system BMS on SharePoint 2013 using SharePoint Designer 2010. User interface development page design , user permissions, central administration, migration
- Technical Writer - Responsible for interviewing SMEs, writing, and editing quality and process documentation. Responsible for ensuring company documents meets ISO and FDA standards. Developing and setting up training programs designed to update employees on those standards.
SharePoint Business Analyst
Confidential
- Responsible for requirements gathering at the CDC Procurement Grants Office to stand up a new SharePoint site for several business components. Wrote requirements and handed off to developer to build.
Instructional Designer
Confidential
- Drafted proposal and won work for completing technical communications e-learning course
- Developed and wrote eight core e-learning courses for a new online learning site dedicated to the technical communications field.
- Course development included writing content, creating presentations, recording audio, and producing video. Used Camtasia 5.0, Apple Keynote, and Garage Band to produce course presentation.
- Developed supplemental material and quizzes for select courses.
ECM Consultant / Information Manager
Confidential
- Responsible for requirements gathering at The Atlanta Housing Authority SMEs to identify all documentation in preparation for ECM migration to the new content management system.
- Responsible for analysing documents and recommending the best electronic filing, metadata, and taxonomy approach.
- Used SharePoint 2010 to capture and document audit findings in the document library and wiki system. Developed processes
ECM Project Manager / SharePoint Specialist / Trainer
Confidential
Responsible for architecting, designing, and building SharePoint 2007 site collection on existing framework for the Siemens Energy Instrumentation and Controls division. I was responsible for interviewing department leadership and future users to understand the problems of the current system and requirements for the new system.
- Captured new business requirements and implementation through new designs, webparts, lists, document libraries or workflows. Used SharePoint Designer 2007 as needed to customize pages or create workflows.
- Fulfilled user requests on both the security and design. Managed secure site access. Added and deleted users. Modified security levels.
- Developed SharePoint 2007 training resources and processes for newly developed sites. Trained new users to use the system through live sessions and via online videos and slide presentations I developed using PowerPoint and Camtasia.
- Established content management system on SharePoint 2007 for electrical and mechanical engineering group as well as for the nuclear engineering group.
- Provided consultation for departments who wanted to migrate their documents and processes to SharePoint. Identified legacy systems as well as functional and process improvement opportunities.
- Monitored site usage levels and system generated reports. Implemented user testing to insure proper system functionality. Made business case for using SharePoint on behalf of early adopters.
SharePoint Consultant / Data Specialist
Confidential
- Responsible for capturing requirements and designing SharePoint solution for a Bristol-Myers Squibb user request system using forms, lists, and workflows.
SharePoint Consultant Freelance
Confidential
- Responsible for migrating data from SharePoint 2003 to SharePoint 2007 for The Weather Channel.
Interim Computer Training Program Manager / Instructor
Confidential
- Program Manager - Effectively managed the day-to-day operations of the department to include proposal writing, budgeting, scheduling classes, marketing, and B2B and B2C relations.
- Contract Instructor - Facilitated various computer and personal development classes in the Economic Development department. Courses included MS Word and Excel, basic computer skills, medical terminology, and business writing.