SharePoint Administrator Resume Profile

Summary

IT professional with over 25 years' experience supporting, developing, installing and maintaining software applications. Strong analytical skills proficient with troubleshooting. Remote systems support using multiple applications Strong team player with excellent problem solving skills. Supported the Lawson Surgical Instrument Tracking system in a confidential. Supported both the Operating Room and Sterile Processing departments making sure everything ran smoothly and efficiently. Technical Support Representative skilled at resolving complex customer service issues in a timely manner.

HIGHLIGHTS

Exceptional telephone etiquette
Patient and diligent
Access database extraction
Microsoft office
Windows XP/Vista/7
Proficient in AVG, Printers, PC Security systems
Technical help desk experience
Local remote systems support Landesk PcAnywhere
Proficiency in TCP/IP protocols
Information security
Lawson MSCM / Pulse/ ESS Admin
Share point Administrator
Remedy held desk ticket system
Crystal Reports

ACCOMPLISHMENTS

Successfully trained over 300 employees on a new surgical tracking system
Saved the hospital 1.5 million in revenue over a three year period making sure expensive surgical instruments were not lost.
Successfully built a security system to make the software run smoothly

EXPERIENCE

Confidential

Clinical Application Support for a Lawson Surgical Tracking System. Developed Supported and maintained the software product . Trained and worked with the Doctors, Nurses Vendors and the Central Processing staff . Maintained the hardware specifications for the in house application.. Systems Administrator for Data Warehouse Decision support Team. Maintained all the reports and documentation for the Sharepoint site of the department. Webpage desighner for multiple departments.
Lawson Support Team for the Mobile Supple Chain Management application. Par and Cycle, Receiving and Delivery and Surgical Instrument Tracking. LBI. Pulse, Employee Self Service ESS , Security. Scheduled Reports. Year end Inventory counting.

Confidential

Data Entry off all claims

Confidential

Supervised and trained all the data entry and computer operators
Setup all internet connections at corporate office and offsite locations
Application Support for the in house Nursing home software package. Processed the financial reporting and built all ad-hoc reports for the system. Health Business Systems
Managed the help desk for all incoming issues.
Support for all hardware and software for entire company.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship