SharePoint administration / Systems Engineering

• Offering more than 5 years of leadership experience with expertise in managing enterprise-wide information technology IT solutions and providing world-class customer support for a myriad of technical issues.
• Systems Analysis: Demonstrated ability to identify, analyze, and solve problems with minimal guidance and suggest feasible solutions. Perform needs analyses to define opportunities for new or improved business process solutions.
• Systems Administration: Plan and schedule the installation of new and modified hardware and operating systems and applications software. Manage accounts, network resources, and access to systems and equipment.
• Knowledge Management: Plan business activity and treat the knowledge management component of business activities as an explicit concern of identifying and mapping intellectual assets within organizations

PROFESSIONAL EXPERIENCE

SHAREPOINT ENGINEER CONTRACTOR ,

• Configured Shared Services Providers SSPs , web applications, site applications and multi-instance clustered SQL database services.
• Implemented Active Directory Federation Services ADFS SharePoint Integration to allow external domains access to the USF-I/MNF-I/MNC-I multi-tiered portals.
• Designed and configured Microsoft ISA 2006 to allow Common Access Card CAC authentication for domain/external users.
• Maintained Quest Active Roles servers for GAL update/SharePoint profile Imports
• Gather end-users' business requirements and translate them into CRM Application functions with perform Provide end-users' training for CRM system with post deployment support.gap analysis design to complete the clients' business requirements.
• Create and develop Microsoft Dynamics CRM Custom parts callout, workflow, data migration, email integration, new web forms, sitemap, and ISV functions to plug in into out-of-the box of MS CRM Solution.
• Develop requirements based on business process analysis
• Manage portal access and configure area and team sites on the SharePoint portal
• Support all CENTCOM-IRAQ users as a tier 3 engineer
• Main contact for all migration and restructuring efforts
• Apply and verify all patches and services packs applied to environment

SHAREPOINT MANAGER CONTRACTOR ,

• Design and create MOSS 2007 Content Types for document templates, metadata, workflows and information management policies.
• General administration of MOSS 2007 and WSS 3.0 sites.
• Interface Access 2007 database for data mining, developing queries and reports, and linking tables to portal content
• Provide day-to-day user support for custom workflow applications, Imaging Systems, and Records Management
• Provided virtual, recorded sessions on the application of specific technologies and associated best practices by live meetings, or Adobe Breeze
• Monitor website usage reports convert raw report data into finished presentations to be published on various web sites Final production version of the application completed
• Demonstrated experience with administering MOSS solutions involving Knowledge Management, Collaboration, Content Management, or Document Management.
• SharePoint Server 2007 site collection administrator for approximately 2,000 users on NIPR,SIPR networks
• Configured navigation, websites, workflows, meeting workspaces, custom lists, libraries, and other web parts
• Planned and implemented site access control through Active Directory Users and Computers
• Modified pages and developed custom workflows using SharePoint related tools Visual studio 2008 SharePoint Designer 2007
• Determine taxonomy of the electronic information on portal sites and network drives.
• Developed InfoPath forms using custom XML scripts
• Served as Senior Advisor for SharePoint-based solution to build and oversee the Iraqi Ministry of Defense document collaboration portal.
• Coordinated meetings with Division Directors 0-6 and Above to gather business requirements on a weekly basis

HELPDESK ADMINISTRATOR CONTRACTOR ,

• Managed systems with Microsoft SMS 2003, Exchange Server, Active Directory, User Manager, Server Manager, and Print Queue Management created user/computer objects provided access to file shares, distribution lists, and security groups installed computers, printers, digital senders and other peripherals and added them to the domain.
• Ran fiber optic and CAT 5 cable, patched cables to switch panels resolved port security and Layer 1 and 2 network connectivity issues.
• Automatic Data Processing: Loaded software images on computers, replaced computer components, i.e., video cards, sound cards, hard drives, CD/DVD drives.
• Video Teleconference VTC : Scheduled conferences, setup and maintenance of VTC equipment Polycom, Tandberg , resolved connection problems with VTC Bridge technicians.
• Assisted users with setup and deployment of specialized software, i.e., Falconview, Webtas, FedLog, AutoCAD, PureEdge, PES, NavFit, Adobe Connect, Info Workspace
• Certified Information Assurance Security Officer maintained safety and integrity of network by managing account access to NIPR, SIPR, and CENTRIX maintained records of user's Information Security Awareness course certificates resolved Common Access Card CAC log-in enforcement problems, removal of unauthorized software and virus-infected systems from network updated workstation certificates to allow computers to be authenticated on network.
• Trained Information Management Officers on Tier 1 troubleshooting to assist users in sections they are responsible for developed introductory course to teach IMO's various systems and network troubleshooting tools, overview of common issues with specialized software, basic instruction on software programs, and how to use Active Directory for basic account issues, i.e., password resets, Global Address List changes, security group and distribution list management.

SYSTEMS ADMINISTRATOR CONTRACTOR ,

• Responsible for the operations and management of an Enterprise level domain in support of approximately 7,000 users and computer accounts.
• Responsible for the management of all account resources, security groups, Group Policy Management, and file and application servers.
• Monitors, operates and maintains LAN servers to ensure optimum performance.
• Summarizes and interprets information to Command Staff on network outages.
• Performs daily weekly preventive maintenance on all network servers.
• Provides guidance on reporting, diagnosing, and resolving domain issues.
• Analyzes work being performed and institutes solutions for innovative and more efficient work processes and procedures.
• Responsible for maintaining security and vulnerability updates and patches to approximately 40 servers.
• Expertise in design, support, and disaster recovery of Exchange 2003, IIS, SQL, Active Directory, DNS, and WINS.
• Insure that client workstations meet DISA security standards. Manage remote delivery of information assurance related software delivery patches. Insure the proper build of workstation/server baselines.
• Management of SharePoint Portal Server 2003

Windows Systems Administrator CONTRACTOR ,

• Windows Network Administrator CONTRACTOR ,
• Implemented Microsoft Project Server 2003 to allow Project Schedulers a more effective way of communicating project tracking and scheduling.
• Detected crucial network weaknesses and developed preventive strategies to avoid interruptions and to increase system security.
• Maintained, optimized, and supported networks including verification of backup integrity and management of hard disk space.
• Managed accounts assuring an immediate response to system connectivity problems to minimize downtime.
• Ensured proper DNS configuration for proper connectivity during migration.
• Ensured adequate hardware RAID storage for migrated data.
• Systems Administrator for legacy application testing, migration, analysis, installation, configuration and deployment of Windows Server 2000 to Windows Server 2003 DFS Migration
• LAN and Workstation technical support

• Technical support includes: workstation and network issues ranging from, Citrix, Windows 2K, MS Office, printers, hardware, software, VPN, Blackberry, Terminal Services, Remote Management, and other web based applications
• Maintain and create user accounts using Active Directory
• Setting permissions for user profiles and file shares
• Testing and troubleshooting new Common Access Card CAC software hardware
• Network Support Technician SELF-EMPLOYED ,
• Install, configure and monitor Citrix servers-create published applications, monitor remote access connections and troubleshoot any remote connectivity issues. Provide third level technical support for desktop/server related issues.

• Instrumental in network and communications projects focusing on back office operations, which includes extensive experience in Compaq server build-outs and configuration.
• Monitor DNS/DFS/. Install, configure and maintain DNS zones and DHCP scopes.
• Served as Windows 2000/2003 Administrator responsible for creating/deleting objects within domain and configuring Group Policies.
• Monitor server and domain controller event viewer logs.
• Troubleshoot, maintain and continually seek to optimize operations. Involved in projects to design the infrastructure for new satellite offices.