OBJECTIVE:

A position where I can maximize my SharePoint skills in a challenging, multi - task environment, were I could grow and expand my knowledge and make a difference.

COMPUTER LITERACY:

SharePoint, SharePoint Designer, InfoPath, Microsoft FrontPage, Microsoft Word, Excel, Access, PowerPoint, Publisher, Outlook, MS Query, EQUIP Business System, SAP, SAP Warranty, JDLink, JDSET, Parts Manager, Adobe Photoshop, Image Ready, PageMaker, In-Design, Illustrator and Quark Express, Windows, Seagate Crystal Reports, Act, Quickbooks, Salesforce, Basecamp, and all typical office machines.

BUSINESS EXPERIENCE:

Confidential

SharePoint Administrator

Responsibilities:

• Set-up, design and maintenance of SharePoint Site Collections.
• Maintain the health of the SharePoint environment including monitoring overall operations, performance, and applying update patches
• Metrics: Analyzing and reporting upon SharePoint usage and activity
• Monitor enterprise level servers for performance evaluation and optimization
• Help Desk
• Provide ongoing support for SharePoint related issues/inquiries
• Support the review, clean-up, management and configuration of SharePoint accounts and sites
• Apply and administer SharePoint best practices and optimization
• Debugging skills and techniques for each of these areas identified above - troubleshooting issues can occur within or across one-to-many of these areas
• Project Lead: Functions as Project lead/manager for various projects
• Participate in requirements analysis and develop solutions for all tiers of a variety of applications: user interface, middle-tier business components, database layer, etc.
• Training and Documentation on SharePoint for end users
• Developed standards to provide comprehensive documentation
• Experience with SharePoint Designer, InfoPath Forms, and HTML/CSS coding on master pages

Confidential

Office Coordinator

• Travel Arrangement, Procurement, Updating Excel Reports, AP, and AR
• Team Budget creation and maintenance
• SharePoint Administration

Confidential

IT Coordinator

• Project lead on the Equip Implementation of the primary business system
• Support and troubleshooting of the Equip business system
• Marketing Coordinator - coordinating with the outside agency on concept, design and implementation of marketing campaigns
• Safety Committee Coordinator - develop and manage the safety program in all six locations
• Member of the Executive Team
• SharePoint Internet/Intranet Maintenance and Design

Confidential

Dealer Business Specialist

• Provide EQUIP Training and go live week services via on-site and telephone support using SAP for help desk support tickets, tracking and documentation.
• Conduct customer training on-site at dealership locations and via telephone through distance learning sessions
• Provide dealer change services for customers via telephone or on-site
• Contribute to product quality by testing changes and enhancements as requested
• Provide help desk services to EQUIP customers during the first 60 days of their EQUIP transition and ongoing as requested by EQUIP Application Support manager
• Maintain high rate of customer satisfaction by achieving the Help Desk metrics
• Provide training, coaching and support to the JDIS and Deere personnel as needed

Confidential

Project Manager

Accounts Payables & Receivables: manage the corporate finances, entering payables, and receivables, banking and invoicing.

Departmental Coordination: work with the graphics department along with vendors to ensure projects are completed within deadline

National Customer Service: work with the local and national clients from bid to completion.

Executive Secretary: coordinate all corporate correspondence, and scheduling.

National Vendor Contact: work with the vendor on bids and making sure all project are completed within deadline

Confidential

Director of Communications

Advertising: communications department budgeting, report development, creation of corporate advertising budget and placement strategies. Work directly with magazine representatives on placement strategies and pricing. Analysis and reporting of marketing strategy results.

Public Relations: press release distribution, coordination of product to the individual writers for magazine reviews.

Graphic Design: creation and coordination of all print advertising, marketing materials, 68 page catalog, sales slicks, business cards, and mailing pieces. I am proficient in the following graphic programs: Adobe Photoshop, Image Ready, In-Design, Quark Express, and Microsoft Publisher.

Tradeshow Project Management: tradeshow budgeting, and coordination of the display design. Solicitation of quotes from possible display vendors. Determine product and marketing materials for the show. Work with the various departments to insure the product is available and shipped to the show. Show staffing and arrangement of all corporate travel to include but not limited to airfare, hotel, and car rental.

Database Management and IS: member of the IS team, assist in problem solving in the main operating system (Macola). Work with the Sales Manager and VP of Marketing in the creation of Microsoft Access databases and Crystal Report development.

Website Management: maintain the existing website, adding pages and changing existing pages. Proficient in Microsoft FrontPage. Development and implementation of e-mail marketing strategies. Analysis and reporting of e-mail strategy results.

Confidential

Sales and Marketing Manager

Sales: Coordination of outside sales team, in house cold calling, customer service, troubleshoot existing customer problems, taking sales orders, development and placement of pricing structure, travel and tradeshow sales.

Advertising: creation of advertising and placement strategies. Work directly with magazine representatives on placement strategies and pricing.

Public Relations: press release development and distribution.

Graphic Design: creation and coordination of all print advertising, marketing materials, creation and coordination of 3 separate catalogs, sales slicks, business cards, and mailing pieces.

Tradeshow Project Management: tradeshow planning and placement, coordination of display and marketing materials for the show. Work with the various departments to insure the product is available and shipped to the show.

Website Management: maintain the existing website, adding pages and changing existing pages.

Database Management and IS: member of the IS team, assist in problem solving in the main operating system.