SharePoint Tester Resume

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

SharePoint Tester

Responsibilities:

Worked in an Agile/Scrum Testing and Development environment.
Analyzed requirements and owned the creation and execution of manual test cases based upon functional specifications and QA best practices
Consulted with Business Analysts on testing options and strategies.
Led triage, drove bug ownership and retested bugs.
Collaborated with Business Analysts and Sharepoint Developers to ensure project outcomes aligned with priorities and direction.
Worked with the team to identify upcoming testing needs, schedule and effort required.
Identified and advocated QA testing standards and processes.
Worked in an Agile/Scrum development environment.
Documented bugs and communicated testing issues to the team.

Confidential, Charlotte, NC

Corporate Officer/Test Planner/QA Lead

Responsibilities:

Lead test planner/test lead for 5 applications.
Managed resource planning for my 5 applications, which included using offshore and onshore testers and staying within the defined budget.
Tested with apps in SharePoint as well as within the .NET framework.
Coordinated testing activities and lead testers through several projects per release annually for all of the applications.
Participated in reviews concerning business requirements, FSD’s and Project Design documents in order to provide updates necessary from a testing perspective.
Responsible for the creation of all testing artifacts including test plans, the requirements traceability matrix, test reports and the release test summaries and reports for each project including coordinating UAT teams.
Project lead for several mid - level projects which include all elements of PMO work such as meeting lead through process change implementation.
Reviewed business requirements, FSD’s and Project Design Documents in order to provide input from a testing perspective and aid in the creation of test conditions and cases in the Quality Center.
Created plans, scripts, scenarios and summaries for projects and complete traceability in Quality Center with releases, requirements and scripts.

Confidential

QA Analyst

Responsibilities:

Performed manual testing with the CCT IVR System for Confidential, as well as with the Debit Card, Privacy, Brokerage, HAS, 401K and OCS IVR’s.
Led and managed two projects within the team with the goal of streamlining procedures.
Participated in discussions on business requirements, FSD’s and Project Design documents and created test conditions and test cases in Quality Center.
Assisted and trained a team of IVR testers in India to help with their understanding of the IVR and the call flows and performed end to end testing for IVR Systems.
Reviewed business requirements, FSDs and Project Design Documents in order to create test conditions and test cases in Quality Center.
Executed tests validating correct routing of calls to various sites, paths of caller options, opt out function, messages due to outages/problems and documented defects in Quality Center working with the developers to reach a resolution.
Performed web services testing of financial transaction, utilizing Mindreef’s SOAPscope server as well as Mortimer.
Assisted and coordinated testing with the UAT team for each project, providing assistance with test scripts and data issues when needed.

Confidential, Charlotte, NC

QA Analyst-Consultant

Responsibilities:

Performed regular manual testing with the Call Routing component of the IVR System for the Confidential /Wachovia merger.
Reviewed business requirements, HLD and Project Design Documents in order to create test conditions and test cases in Quality Center.
Executed tests validating correct routing of calls to various sites, paths of caller options, opt out function, messages due to outages/problems.

Confidential, Charlotte, NC

QA Analyst I

Responsibilities:

Completed performing manual testing with a Client Service System and reviewed business requirements, HLD and Project Design Documents in order to create test conditions and test cases in Test Director/Quality Center.
Documented issues/defects in Test Director/Quality Center and followed up with developers regarding status.
Tested functionality using different databases, searched and extracted data from those databases using basic SQL queries.
Added and deleted test databases to the server via Enterprise Manager.
Executed database comparisons between 2 existing databases via the ApexSQL Diff utility.
Performed GUI testing, with the use of screenshots and scripts.

Confidential, Charlotte, NC

Lead QA Tester

Responsibilities:

Executed tests validating correct routing of calls to various sites, paths of caller options, opt out function, messages due to outages/problems.
Synchronized testing tasks for 5 other testers and supported their testing activities.
Wrote test cases and executed through the SIT testing phase, as well as UAT testing as well as performed end to end testing for IVR/CTI System.

Confidential, Charlotte, NC

Client Relationship Associate

Responsibilities:

Acquired Series 6 and Series 63 Licenses.
Responded to telephone requests from mutual fund shareholders regarding funds, general information, legal investing requirements, processing procedures and general investing inquiries.
Elicited shareholder needs with speed and composure, as well as accuracy.
Utilized extensive customer service skills.

Confidential, Concord, CA

AVP/QA Analyst II

Responsibilities:

Performed manual testing with, Mainframe Systems, Client Service Systems, IVR and Web Systems.
Accurately translated the user requirements into technical use cases for the developers team.
Documented issues/defects in Test Director and followed up with developers on status.
Participated in and led test case review sessions with testing peers and business representatives.
Executed tests and validated results of all reports generated by system according to site and function.
Executed tests involving financial transactions and worked closely with ACH department examining reports.
Performed GUI testing, with the use of screen shots and coordinated and supported multiple UAT testing sessions.