QUALIFICATIONS SUMMARY:

• Administrative professional wif an extensive background in leadership and records management. Currently, me have a public trust clearance. me possess specialized experience in human resources administration, event management, office management and special projects wif a high degree of efficiency.
• Served as point of contact for program managers, sales teams, clients, and vendors to ensure proper line of communications.
• TEMPEffective communication skills, problem - solving abilities, high-level of work ethic and maintaining confidentiality.
• Demonstrated exemplary leadership skills serving as the lead on projects, the chair of special events and extended my leadership skills to serve as the Vice President for Confidential University Student Advisory Board.

SOFTWARE/TECHNICAL SKILLS:

Microsoft Word (Office) Excel, Power Point, Access, Lotus Notes, Microsoft Outlook, Acrobat Reader, Peachtree, MIP, Court Travel Help, FAS4T, EPAL, Foreign Travel Management System, Gov Trip, Share Point, Financial Information Data Operation System, Concur FedTravele, Confidential Online Directive Information System

PROFESSONAL EXPERIENCE:

Confidential

Washington, DC

Administrative Specialist

Responsibilities:

• Supported OE staff wif assigned project based work applications.
• Coordinated the process of bi weekly Confidential Advisory Council meetings, including video telecom.
• Responded to incoming calls pertaining to Confidential Internship and scholarship availability wifin agency.
• Scheduled monthly WebEx for office meetings.
• Worked self-sufficiently on creating various project upon request of the Associate Administrator.
• Prepared and submitted travel request through Confidential travel operating system.
• Set up video/audio for weekly standup meetings.
• Collected and collates reports, analyzed data on programs for reporting.
• Prepared monthly agenda for the Education Coordinating Council.
• Provided leadership support as the NODIS Directive Manager.

Washington, DC

Administrative Assistant

• Created and modified confidential Memorandum of Understanding (MOU) agreements between OSBP and the selected internal office, the document was designed in Microsoft Office.
• Conducted follow-up customer service phone calls pertaining to small businesses inquiries.
• Updated the office share calendar wif scheduled meetings and outreach events, provided administrative support during travel council meetings, managed incoming and outgoing communications, and responded and directed telephone inquiries to appropriate staff members.
• Served as project support coordinator for a multiplicity of high profile projects regarding small business improvement plan. Conducted follow-up customer service phone calls pertaining to small businesses inquiries.
• Scheduled and coordinated conferences and meetings, including telecom conferences, composed, drafted and edited correspondences.
• Supported staff in assigned project based work applications. Updated and maintained office share calendar wif scheduled meetings, outreach and travel events
• Prepared and coordinated the Associate Administrator and Program Manager’s travel folder and provided assistance on travel arrangements to staff members.
• Provided administrative assistance in answering inquires on compensation, bonus commission and indirect benefits, which included insurance, retirement plan, sick and vacation leave.
• Serve as the record liaison for the office including records retention compiling wif all federal regulations and procedures.
• Developed and delivered training on federal records retention and disposal guidelines yearly.
• Scheduled monthly meetings wif the agency records manager to discuss any new guidelines and procedures for retention records ability to stick to a schedule for documentation review.

Washington, DC

Administrative Assistant

• Applied principals of federal consumer financial protection laws (such as, Truth in Lending Act, Electronic Fund Transfer Act, and Home Owners Protection Act of 1998) to analyze and respond to consumer complaints.
• Kept abreast of changes to federal consumer financial protection laws. Responded to all incoming calls through the main switchboard; transferred calls and relayed messages.
• Prepared/Managed Director and Deputy Director’s book documents which included: formatting/editing, preparing binders and gathering necessary material;
• Edited and proofed documents
• Distributed incoming mail and e-mail to the general CFPB inbox (external and internal) and prepared/documented all official outgoing mail or packages were delivered to the mail room before close of business.

Washington, DC

Research Assistant

• Worked independently on creating various Excel spreadsheets to include the enrollment of new students, added personal contact information for review by the Dean and Human Resource Specialist.
• Participated in the analysis and evaluation of survey forms.
• Provided the complete tally of individual student’s current grade average for statistical reports completed for the colege human resource manager for financial purposes.
• Submitted student data collected, prepared, manipulated and managed extensive databases.
• Verified the accuracy and validity of data entered in databases, prepared data integration and analysis, performed data entry and other administrative tasks.
• Conducted researched including using the internet and investigations to gather and collect data for various reports, coordinated and managed the preparation of project-related reports, manuscripts and presentations.

Washington, DC

Management Analyst, Financial Examiner

• Processed highly sensitive material in support of the Judicial in anticipated and resolved problems using established guidelines and procedures. Provided administrative support to the Financial Disclosure Office.
• Reviewed financial disclosure reports for compliance wif the Ethics in Government Regulations, adhering to detail-oriented process for identifying discrepancies in reports.
• Prepared correspondence and letters for each filer regarding financial annual report.
• Researched discrepancies in budget and investigated alternate solutions to problems. Coordinated reports for weekly office staff meetings.

Washington, DC

Administrative Assistant

• Provided administrative day to day office support to government engineers and scientists.
• Prepared travel vouchers and consolidated expense receipts for the directors of the office, oversee the maintenance of an adequate level of office supplies, equipment, and property.
• Managed the director’s calendar, responded to incoming controlled correspondence via electronic request. Coordinated logistics for meetings and conference calls.
• Coordinated logistics/agenda for staff meetings, took meeting minutes and prepared for distribution, prepared foreign national visitor documents for building access.
• Maintained monthly inventory and purchases of office supplies reviews inventory list.
• Responded to incoming telephone inquiries pertaining to employee’s reports.

Procurement Officer

• Completed procurement, financial and day-to-day administrative support to the IT staff.
• Initiated, managed, tracked and reported all FAS4T, POET and AO 15 for procurement actions.
• Entered data into the required financial systems wif speed and accuracy and tracked, documented and verified invoices, contracts, and reprogramming.
• Produced monthly financial reports to budget holders, and management staff, researched via internet various financial websites.
• Created and maintained various AO forms, data sheets, bookkeeping and reports.
• Gathered reports for finance and budget meetings, documented key information and disseminate to staff. Ensured financial information/reports were complete wifin the prescribed timeframe.

Administrative Assistant

• Reviewed incoming new hire resumes for open vacancies to determine correct qualifications and experiences.
• Worked wif the hiring manager to distribute new orientation packets for new hire.
• Coordinated the process of scheduling new candidate training appointments, mailed out letters and made telephone calls.
• Maintained the civil servant personnel action for up to date and secure bi- monthly review.
• Prepared the office old records for audit review and archive process.
• Scheduled all interviews for the new hire training meeting, reserved the meeting room and set up which included handouts. Distributed daily assignments, coordinated the activities of subordinate workers, meeting of deadlines.
• Participated in interviewing, selecting, coordinating and evaluating applicants.
• Prepared correspondence for the chief and deputy chief and provided executive and technical support to IT contract staff, prepared travel voucher authorizations for the branch chiefs.
• Prepared status updates for weekly executive meetings recording minutes and providing action items.
• Greet visitors to the Administrative Building; Entered new user contact information wifin Infoweb Systems.