SUMMARY:

• Extremely motivated professional with 16 years of office management, database management and security management experience.
• With well - versed experience in creating data reports, managing office calendars and coordinating travel arrangements.
• Prepares training documentation, standard operating procedures (SOP) and memorandums.
• Outgoing team player equipped with exceptional interpersonal, communication and writing skills. .
• Proficient in Microsoft Office and database systems.

PROFESSIONAL EXPERIENCE:

Executive Assistant/SharePoint Site Administrator

Confidential, Arlington, VA

Responsibilities:

• Manage Director’s complex and frequently changing travel arrangements and coordinate pre-planning of trips.
• Maintains a close and highly responsive relationship to the day-to-day activities of the executive and staff
• Resolve a wide variety of administrative related issues and develop solutions for administrative or clerical functions independent of management.
• Coordinate major meeting planning, including objectives, agenda development, attendees, action item definitions, tracking and closure.
• Attend meetings, maintain meeting minutes (summary), disseminate information concerning projects and programs, draw attention to important information or conflicts, and follow up on action items and advise staff of outcomes.
• Create expense reports, budgets, and filing systems.
• Conduct research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
• Develop and maintain alert system for upcoming deadlines on incoming requests, projects, and events.
• Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.
• Distribute company-wide announcements, book conference rooms, and coordinate catering for annual staff development forum.
• Locate and attach appropriate files to incoming correspondence requiring replies.
• Act as a point-of-contact for the Space Portfolio Management Branch (SPMD) to resolve employee day to day issues.
• Conduct the word processing of documents, letters, memos and reports.
• Develop charts and tables for reports and briefings.
• Interact with internal staff, typically in more than one organizational unit, to share information or discuss status of tasks/assignments.
• Document Administration: download documents, archive documents, create Project folders, delete documents, upload documents
• Create and manage SharePoint Groups •Worked closely with management to develop more efficient ways to utilize the data produced
• Assign users to appropriate Permissions Groups

Data Entry Analyst/ Administrative Assistant

Confidential, Alexandria, VA

Responsibilities:

• Process Change Form requests making modifications to existing accounts. Performs True Insight Operations.
• Provides application assistance, including maintaining database tables.
• Tracks and maintains Central Station dispatching permits and jurisdictional dispatch information. Enters pertinent data from source documents and performs detailed edit checks of input.
• Identifies trouble issues with contracts and/or accounts, and then work to a resolution. Maintains appropriate records, files and documentation.
• Applies research, information gathering and analytical skills to build factual reporting information as required. Assisting with tracking monitors and maintains data and information for contract administration in discount structure and pricing as required.
• Document Administration: download documents, archive documents, create Project folders, delete documents, upload documents in SharePoint
• Assisted in keeping a daily log of SharePoint issues and submitting that log each week to IT management.
• Often participated in long-term SharePoint research projects that were designed to make the process more efficient.
• Assisted in maintaining and updating the SharePoint platform
• Demonstrates technical/administrative expertise for all functional area skills and knowledge including underlying professional/technical principles or standards.

Data Entry/Accounting Assistant/ Administrative Assistant

Confidential, Washington, DC

Responsibilities:

• Utilize Microsoft Outlook to manage the office calendar and coordinate events.
• Sort and distribute incoming correspondence and mail in a prompt manner.
• Create and maintain database information for several internal database systems.
• Develop technical reports, presentation briefings and status reports utilizing Microsoft Word.
• Perform accounting calculations and estimates for several contract budgets.
• Responsible for balanced cash drawer at close of business day.
• Sort and count currency and coins.
• Process credit card and check payments.
• Solve billing problems and handle customer inquiries.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Compile and maintain monetary reports and records.
• Coordinate the logistics for conference calls, staff meetings, and special events. conduct analytical research and statistical analysis to develop monthly analytical reports utilizing Microsoft Excel.
• Coordinate and document travel arrangements: lodging, transportation, and meal expenses for staff members and upper Management
• Assist senior leadership with developing new standard operating procedures (SOP) for process improvement purposes.

Assets Protection Specialist/ Security Specialist

Confidential, District Heights, MD

Responsibilities:

• Securely opened and closed the entire Target building facility on a daily basis.
• Maintained an accurate record of the daily key log for the store keys and lock boxes.
• Trained, mentored and coached security professionals on how to protect and secure the store s assets and adhere to the safety procedures.
• Reconciled and resolved security and safety concerns, conflict and disputes in a professional manner.
• Maintained an accurate record of all security supplies and equipment.
• Reviewed security surveillance videos and incident reports when conducting security investigations.
• Collaborated with law enforcement and other security professionals to monitor illegal activity and to detain shoplifters.
• Responded to EAS alarms and reviewed urgent issues on the computer system workbench

Front Desk Receptionist/ Administrative Assistant

Confidential, Washington, DC

Responsibilities:

• Greeted office visitors and responded to email and telephone inquiries.
• Managed a daily visitor logbook to keep track of incoming and departing office visitors.
• Communicated effectively with external vendors including, but not limited to, cleaning services, copier supply and repair, delivery services, etc.
• Coordinated and managed attendance and leave administration for the department.
• Maintained telecommunication system instructions and standard operating procedures for house telephones and console operations.
• Developed status reports and meeting notes for weekly staff meetings.
• Prepared official letters, memorandums and data spreadsheets utilizing Microsoft Word and Excel