SUMMARY:

• Hard working IT professional with over 15 years of diverse experience in development, maintenance and implementation of telecommunication, Insurance and financial applications in COBOL/DB2/CICS/HP Exstream.
• Strong ability to multi - task in fast-paced, deadline-driven global environment and history of delivering projects on time and under budget with offshore and onshore teams. Excellent leadership and communications skills.

TECHNICAL SKILLS:

SOFTWARE: COBOL II, CICS, DB2 (SQL, SPUFI), VSAM, TSO/ISPF, IBM UTILITIES, JCL/UTILITIES, XPEDITER, ENDEVOR, INTERTEST, FILE-AID, CA-SYNCSORT, INSYNC, TRACEMASTER, HP Exstream Dialogue, IBM InfoPrint, Adobe PDF and Photoshop, XML, XSD, MS Office, Linux, Unix

HARDWARE: IBM z9 109(2094), zSeries990/900, 3090

WORK EXPERIENCE:

Confidential, Buffalo, NY

Lead Developer

• For Independent Health Insurance company leading a global team of COBOL II, CICS, DB2, HP Exstream developers in implementation of new electronic communication system. Coordinating design and development of new server based application converting existing customer communication to a new composition package using HP Exstream version 8.0.328. Application is being developed on Linux server utilizing wide verity of tools available in Dialogue.
• Directly working with BA’s on content requirements documentation and business rules
• Creating detail designs and XSD’s for data mapping
• Validating test scenarios based on content requirements.
• Development is done using Agile/Scrum process

Confidential, Charlotte, NC

Senior Programmer/Analyst

• Worked on the ECS to DCS Transition project for Confidential client’s communication services. Project impacted all individual communications that needed to be converted to AFP output files for a new printing vendor. All applications had to be redesigned with the new output queues, NOP’s, TLE’s, formulas, as well as Logos, address pages and remits.
• Created detailed designs and technical specifications for newly redesigned letters and communications including field mappings and record structures based on business requirements.
• Incorporated new images, graphics and PDF pass-through in assigned applications.
• Executed and validated test scenarios based on the rules and requirements.
• All tasks were completed using Agile/Scrum process and delivered on time.

Confidential, Basking Ridge, NJ

Senior Programmer/Systems Analyst

• Developed and supported several complex COBOL II, DB2, VSAM, HP Exstream Dialogue applications for Verizon’s Common Format Print and Delivery (CFPD) business unit, replacing five separate legacy billing format engines and process for Verizon’s over 16 million monthly customer bills. Developed several custom billing applications using Exstream Dialogue Designer for processing on mainframe based Exstream Engine. Applications contained documents, pages, tables, messages, campaigns, images, and other Exstream components to create and deliver quality bills with multiple dynamic sections and complex text and graphical messaging in English and Spanish. Also, created and supported separate billing application for Frontier Communications during the spinoff process.
• Supervised global team of developers to provide 24x7 production support and coordinate new project implementation, performance tuning and database optimization; coding; test plan preparation, creation of test data; unit, integration and regression testing; production deployment.
• Analyzed business requirements, created high-level design and detailed technical specifications for system enhancements and modifications including field mappings and record structures.
• Performed system administration functions on Windows and Mainframe platforms. Installed many versions and patches of HP Exstream Dialogue starting from version 6.0.501 to version 7.0.635.
• As Verizon’s main point contact, worked directly with HP Account Manager to open service requests, troubleshoot Exstream Dialogue software issues and apply patches.
• Designed fully personalized documents, from complex statements and interactive correspondence for delivery through the preferred print and electronic channels.
• Developed and implemented high volume, on-demand, and interactive document billing and retype applications using MQ connector.
• Created XML output, in addition to AFP and PDF outputs, for Verizon online customers, Braille, and Enlarged bill customers.
• Improved process that supports document creation and composition, removed empty space on the bill by combining documents where applicable. This reduced number of pages mailed to Verizon customers and saved 25% on related postage costs.
• Developed ability to send “onserts” using IBM InfoPrint software instead of pre-printed inserts as part of the bill. This enabled inclusion of more advertising campaigns for Verizon services and reduced the weight of the bill resulting in an additional 15% savings on postage costs.
• Overcame space and processing time challenges, by separating resources (images, fonts) from the output AFP file and installing them on printers, which reduced output file size and improved performance.
• Incorporated images and graphics on the newly redesigned bill using InfoPrint application. Created AFP to PDF process for testers to be able to see the result on the output PDF bill.
• Started transition of HP Exstream Engine from MVS to Linux platform in early 2014 to reduce data storage space and improve application-processing abilities.
• Generated monthly internal service metrics for upper management and worked closely with customer experience and graphic design team to validate designs for compatibility with Exstream and internal Verizon processes.

Confidential, New York, NY

Senior Programmer /Analyst

• As a key member of a team worked on different Invoice processing projects for all Invoice Carriers throughout the Verizon footprint (East). Responsible for coding, unit and system testing of Invoice Billing, Bill printing, processing invoice adjustments for more than twenty million customer accounts in New York, New England, NPD and MDVW (COBOL II, DB2, VSAM).
• Actively involved in system analysis and design, coding and various form of testing for the VZ450 standard record and GATEWAY process.
• Participated in creation and implementation of new invoice process for Verizon Wireless (VIPER) and Full Service Channel (FSC) to process Long Distance Invoice Carriers for NPD and MDVW.
• Continuously coordinated with multiple business groups in preparation of new production releases, troubleshooting and system support.
• Contributions included detailed business and technical analysis of system enhancements and modifications; performance tuning and database optimization; coding; test plan preparation, creation of test data; unit, integration and regression testing; production implementation; (24 x 7) production and client support.

Confidential, New York, NY

Programmer Analyst

• Worked on development and maintenance of the Reorganization System that provides complete, reliable and up-to-date information related to Corporate Reorganization actions. Designed and developed several screens, on-line and batch modules to support Rights Offerings activities (MICROFOCUS COBOL, MICROFOCUS CICS, XDB); prepared user requested special processing and ad-hoc reports generation (COBOL II, SQL, QMF). Activities included system analysis, coding, testing, debugging and implementation of various on-line and batch modules utilizing COBOL II, CICS, and DB2.

Confidential, New York, NY

Programmer Analyst

• Participated in development and implementation of the Customized User Billing Interface System, which provided Invoice Billing Service for AT&T, MCI and SPRINT. Involved in processing of invoices and adjustments for more than ten million customer accounts in New York and New England (COBOL II, DB2, and VSAM).
• Contributions included detailed system analysis and enhancements, performance tuning, database optimization, coding, unit test plan preparation, test data creation, testing, implementation and (24 x 7) production and client support.