SUMMARY:

• 6+ Years of experience which includes demonstrated work experience in Administrating and developing various Security web applications on Identity and access managements, experience in working with Site - Minder, OAM, OIM,OVD, Sun One LDAP Directory, E-Directory, ODESCC Web servers, Web applications.
• Experience to integrate the new application with Oracle Platform(OAM)
• Developing the application upon requests(OAM/OIM)
• Experience upgrading Siteminder policy server from 6.x and 6.x to R12, R12.5
• Involved in various web agent upgrades by working with Web Server administrators.
• Experience in working with various versions of Web agents and upgrades including 6QMR and R12 versions.
• Installed and configured Web agents on Web servers like IIS 5.0/6.0, Apache 2.x, SunOne WebServer 6.1/7.0.
• Configured and Defined the Policy Domains, User directories, Rules, Realms, Policies and Responses in SiteMinder.
• Implemented and configured both IDP & SP using Siteminder for Federated customers (SAML).
• Experience in using Sun One LDAP Server for both Policy Store and User Store
• Experienced in Siteminder policy server logs for Troubleshooting Siteminder environment.
• Experienced in Federation Security Service (FSS) management for Troubleshooting Siteminder environment.
• Experience in using Unit, SM Test Tool, Feddlier testing using Siteminder test tool.
• Experience in working with Both Windows based and Solaris based policy servers.
• Providing 24/7 support as per the company requirements.

TECHNICAL SKILLS:

Operating skills: Windows, UNIX, Linux, DOS

Database Management Systems: SQL Server (2005, 2008)

Programming Languages: C, C++, SQL, PL/MySQL, UNIX shell scripting, java

GUI and Web Technologies: VB, Visual web developer, Visual Studio (2005, 2008), HTML, XML.

Directory: MS Active Directory, DSEE.LDAP

Identity and access managements Tools: OAM/OIM/OVD/ODSCC,IAM/IDM, Maximo, BMC Remedy, Service now.

SSO: Siteminder6.0, Siteminder R12, Policy Server, Web Agents 4.x type agents

Web Servers: IIS, SunOne Web Server, Apache, Tomcat, SunOne App Server, IBM Http Server, JBoss

PROFESSIONAL EXPERIENCE:

Confidential, Torrance, CA

Application Support & DEV

Responsivities:

• Developing new and current configuration using Oracle produce.
• Coordinate with Projects managers and application vendors to mitigate the issues and provide the expedite solutions and expects results
• Right follow up and track the new configuration and changes may require for the enhancement activities in OAM/OIM
• Validate and test the OAM/OIM logs to make sure whatever request are asked for in right time
• Attend and set up the meeting required for further clarification and justification.
• Jumping to SRT calls for critical issues and do the needful that are our scope
• Investigate for RCA and documented them to narrow down the future similar incidents
• Submit and validate the RFC requests of changes for any changes required for the new and current configuration in OAM/OIM
• Quick response to solve the issues using ticketing system.
• Worked on application in resolving integration issues related to provisioning and single sign-on in ODSCC
• Helping the production support team in tickets related to high priority issues, performance tuning, setting up health monitors and streamlining the issue resolution with Middleware team
• On-boarded and Integrated additional business applications into OIM for centralized management and OAM for single sign-on, authorization and audit functions.
• Created an OAM WebGate and test it using OAM TESTER
• LDAP Administration roles including the health of LDAP and connection to other targeted resources directories.
• Monitoring the LDAP logs conduct analyzing the interaction to LDAP Directory.
• Good Understanding regards the Provision and de-provision Process to LDAP .
• Managing, Monitoring, supporting the Web services Admin for Users self services including (reset password account lock out, assigning roles and revoke roles ).
• Integrated, validated, new and current Web services admin GUI based on ticketing system.
• Assign, Route and resolve the issues and tasks assigned to team work.
• Increase and decrease the incidents priority based on issues complexity and criticality.
• Documents all issues and their solution with expectation again to provide the risk analysis.
• Attend, Provide and create a high level meeting and discussion to Understand, Resolve, Integrate and validate application plans and proposals to get the vendor’s satisfactions
• Managing the access and all roles permissions and previsions for all users in LDAP.
• Develop the code on JAVA platform to perform the changes on bulk users.
• LDIF file admin and developer to generate new LDIF file and reflected it to LDAP.
• Monitor the error code from LDAP to identify the issues aheadof time before escalations.
• Create a incident tickets to appropriate team to collect the inputs from their side to help have a decision for output.
• Modify SHELL scripts files based on needed requirements.
• Contact product supports and open a SR with them to apply the changes on their product and have them on complex issues for Production problems.
• Supporting all applications which are protected by Sitminder V6.
• Support the migration program from Sitminder to Oracle component by providing all information required to application owners and define the flow an all.
• Support the application which is contributing with LDAP
• Implement and develop the URI in sitminder and creating new policies to them and using the group required as requersted from the application team.
• Experience to use the service now ticketing system to create and resolved the tickets and change of requests between the variety teams to get the request done.
• Supporting all kind of issues reported by all team and fixed them in right proper way with time consideration
• Intercepting and attending calls for both critical and miner problems and collaborate with them to get quick fixed.
• Working with platform and framework teams to manage the application servers and check all logs and health.
• Managing all Siteminder application SSL certificate renewal and implemented it by submitting request of changed.
• Push all changes from Dev to QA and Prod and validate the access.
• Maintain the service request for estimation cost and time and effort spend on the application requirement.
• Daily meeting with offshore team to get all update and feedback from supporting team and enhancement team. Escalating to the vendors to support the products used for any critical problems if any.
• Monitor the Network Peak load and Bulk Load using Fog-Light.
• Contribute with other team to have components alerts using Big-Brother.
• Modify the codes using Eclipse.
• Monitor the LDAP using I monitor and I Manager.
• Monitor policies,rules,realms using PolicyDemp.
• Technologies in touch: OAM, OIM, ODSCC, ODSEE, OVD Siteminder version 6.0/LDAP E-Directory NOVELL/UMA Oracle /Microsoft office 2013(outlook, Lync, word..etc)/Novell imanager/apache,Softerra LDAP browser/Winscp/Putty/Fiddler/VM/SharePoint/eclipse, Service Now,Fog-light, Big-Brother..
• 24/7 support all applications as duty required.

Confidential, Simi Valley, CA

Siteminder Technical support

Responsibilities;

• Experience in installing, configuring SiteMinder policy server, Web agents, Installed, configured and maintained CA SiteMinder Policy Server 6.x, and Sun ONE Directory Server 5.2 on Windows.
• Installed and configured Webagents on Webservers like IIS 5.0/6.0, Apache 2.x, SunOne Webserver 6.1/7.0.
• Experience in troubleshooting CA Siteminder Policy Servers, Agents on various Web servers. Created Realms, Rules, Policies and Responses for protecting applications to work under SSO environment. Implemented password policies for all the applications using SiteMinder.
• Configured and maintained patch levels for CA Siteminder 12.5 Policy server.
• Administered and supported production Siteminder infrastructure components including policy servers, proxies, databases, and directories.
• Co-ordinate and implement the production deployments by achieving minimal downtime of the given environment.
• Have good understanding of the interactions between Policy server and Web agent.
• Experienced in Siteminder policy server logs for Troubleshooting Siteminder environment.
• Implementing and configuring federation objects to the Organization internally.
• Installing and configuring Option Pack and deploy it over Servlet Exec server based on 12.5 package binary.
• Contribute with ping federation team as check in there components entities.
• Experiences work with CA federation manager.

SiteminderAdministrator

Responsibilities:

• Experience in installing, configuring SiteMinder policy server, Web agents, Installed, configured and maintained CA SiteMinder Policy Server 5.x/6.x, r12 and Sun ONE Directory Server 5.2 on Solaris, Windows platforms.
• Migration of SiteMinder 5.5 to 6.0 for Load balancing, failover configurations
• Installed and configured Webagents on Webservers like IIS 5.0/6.0, Apache 2.x, SunOne Webserver 6.1/7.0.
• Configured and Defined the Policy Domains, User directories, Rules, Realms, Policies and Responses in SiteMinder and configured SiteMinder web agents provide federation of webservices in the SSO environment.
• Configured user impersonation feature to enable Customer service department to provide a better service to the business clients. Worked extensively on creating Custom Password policies and Authentication schemes as per the requirement.
• Updated Corporate User store with the expanded user base as a result of new business acquisitions by directory acquisition and Correlation schemas using custom attributes. Extensively used web services variables to facilitate federation of web services.
• Configured custom alerts and e-mail notifications based on the business needs.
• Experienced in Siteminder policy server logs for Troubleshooting SiteMinder environment.
• Installed, configured and integrated Web servers (plug-in file), SiteMinder agents and LDAP user directory .