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Implementation Specialist Resume

Columbia, MD

Objective

To obtain a creative and challenging position that enables me to gain valuable experience in the field of IT and improve the skills that I obtained as part of my degree and academic courses.

Experience

Confidential, Columbia, MD
Implementation Specialist

1/2012 – Present

  • Modify computer database, and related reports and documentation as required to further prepare and ready the Customers system for installation.
  • Consult with Customers to determine and review hardware, software, or system functional specifications.
  • Conduct system maintenance including upgrades to MICROS property management system, Opera, Oracle database, and other technical components as needed.
  • Perform Oracle Database Upgrade.
  • Resolve customer software issues using available resources.
  • Support Implementation personnel with technical questions. Escalate as necessary.
  • Document all work as instructed.
  • Use discretion and judgment to ensure customer satisfaction and utilization of time.
  • SSL installation and troubleshooting
  • Backup administration
  • Clarify Ticketing software

Confidential, Dakar, Senegal
IT Internship

6/2007- 9/2007

Manage Oracle database administration. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups.

  • Oracle database administrator: migration from Oracle 9i to Oracle 10g.
  • Oracle 10g Database Administration
  • SQL Tuning in an Oracle Environment
  • SQL Developer
  • Data Security, Backup & Recovery

Education & Training

Confidential, Annapolis, MD 7/2012
Salesforce Developer Training

Develop a functioning business application on the force.com platform (Cloud Computing )

Confidential, NY, NY 5/2011
Computer Application

Main Subject:

  • Database Management
  • Networking
  • Business Organization and Management.

Confidential, Québec, CANADA 5/2009
Bachelor of Computer Science
Main Subjects:

  • Advanced Programming in JAVA
  • Database: Model and Language (Sql, PlSql Oracle),
  • Data Structures,
  • Analysis and design of object oriented system,
  • Networking,
  • Cryptography and Computer security
  • Internet protocols and technologies,
  • Principles of management, Enterprise project.
  • Quality control and software metrics
  • Formal specification and software validation

Confidential, Dakar, SENEGAL 8/2005
Diploma of Economic and Management
Main Subjects:

  • Economic Analysis
  • Accounting
  • Statistics

Research and Projects

  • Designed and implemented a Web based application for a company that hires contractors. Atransactional site that contains forms that the candidate must complete ( the information will be stored in an database ) and when viewing resumes received for the chief of staff of the company, using J2EE technologies such as Servlets, JavaBeans, JSP and JDBC connecting to a database using Apache and Tomcat Web Server.
  • Designed and implemented an application to enable a user (customer, vendor, etc...) to encrypt and sign messages using Elgamal encryption and functions that will enable it to verify the integrity and origin of messages it receives using Java.

Skills

  • System: Windows NT/9x/2000/2007/XP, Mac, Linux, Unix, Windows Server 03/08, MS Office
  • ProgramminglanguageJAVA, Servlets, JSP, C, C++, PHP, HTML, CSS, SQL, VB.
  • Software: Visual Studio, Eclipse, MS Visio, Dreamweaver, Microsoft Expression, VMware.
  • Telematic: Protocoles TCP/IP, LAN, MAN, WAN, CISCO Switches & Routers.
  • Analysis and Design of Information System: UML,Merise (Oriented object Model).
  • Workshop Software Engineering: Matlab,
  • Web Servers: Apache Http Server, Apache Tomcat
  • DBMS usedMySQL, Oracle: Entreprise manager, SQL developer, MS Access
  • Some SAP experience. Interested in developing SAP skills further
  • Salesforce Developer knowledge (Cloud Computing).

Languages

  • Fluent in: English, French.

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