Team Lead / Systems Analyst Resume
Franklin Lakes, NJ
SUMMARY:
- Resourceful and team - oriented software developer with international experienceExtensive expertise in designing, developing and maintaining complex software solutions involving global teams.
- Proven success as lead developer delivering high quality solutions on time.
- Strong documentation skills.
- Requirements Analysis
- Solution Design
- Software Implementation
- Test design and Execution
- Production Support
- Root Cause Analysis
- Database Design
- Team Leadership
TECHNICAL SKILLS:
Platforms: z/OS (MVS), UNIX (AIX, Linux), CICS
Languages: Assembler, COBOL, Java, SQL, PL/1, C, REXX, CLIST, JCL, JavaScript, XML, HTML, Linux Scripting
Databases and Tools: DB2, Teradata SQL Assistant, JDBC, SPUFI, TSO/ISPF, VSAM, MQ, CA File Master, CA Intertest, FTP, Confidential Mainframe Utilities, MS Word, Excel and PowerPoint, Confidential Rational Tools
PROFESSIONAL EXPERIENCE:
Confidential, Franklin Lakes, NJ
Team Lead / Systems Analyst
Responsibilities:
- Provided production support in dynamic environment with ever-changing priorities ensuring daily progress toward resolution of production issues.
- Trained and guided less experienced team members. Prepared and delivered daily status to management team and directed the offshore team.
- Lowered claims reject rate by 90% by performing triage and debugging to identify root cause of issues, developing and testing fixes.
- Reduced average issue resolution time from 4 to 1.5 days, by organizing and assigning work to appropriate team members, assisting with issue analysis and reviewing work products.
- Improved data quality and avoided recurrence of issues by creating detailed root-cause analysis documents with recommendations for process improvements.
Technologies Used: z/OS, COBOL, DB2/SQL, CICS, JCL, TSO, VSAM, ISPF, CA File Master, CA Intertest, Teradata SQL Assistant, MS Word, Excel and Outlook.
Confidential, Boulder, CO
Consultant/ Developer
Responsibilities:
- Designed and developed several solutions to enhance Confidential 's software service delivery functionality.
Technologies Used: Assembler, z/OS, DB2/SQL, JCL, REXX, PL/1, VSAM, TSO, ISPF, MQSeries, XML, MS Word.
Confidential, Boulder, CO
Lead Architect / Developer
Responsibilities:
- Led development teams enhancing and maintaining two back-end applications that are part of Confidential 's Electronic Fix Distribution infrastructure; a mainframe application and a web service, used by customers to obtain fixes for all Confidential products through web application and product channel interfaces.
- Analyzed requirements, estimated work efforts, prepared solution designs, conducted design and code reviews, implemented and tested solutions for projects involving team members and stakeholders located worldwide.
- Designed processing logic for a new software service hosting application and led three different development teams through the implementation. This project enabled electronic downloading capabilities of software service packages for a range of Confidential software products and greatly improved order turn-around time (TAT) and reduced cost of service.
- Enabled software service packages produced on mainframe application to be made available in web hosting environment by implementing communication and transport mechanisms between the two systems.
- Designed and implemented support for delivery of service for Confidential system i, p and x and Confidential Software Group products which enabled move of work load from the mainframe application to the web service, resulting in reduced order processing cost and improved TAT.
- Initiated and led re-architecture effort of dependency processing system, reducing cost and time to on-board new software products.
- Designed and implemented APIs to make use of Confidential strategic packaging and shipping system, resulting in elimination of legacy packaging application, simplified operations and reduced maintenance cost.
- Conducted feasibility study and sizing of project to move physical media production to a location remote from the order processing site for cost saving purposes.
- Improved security and minimized privacy vulnerabilities by modifying the mainframe application to provide secure electronic transport of z/OS service orders.
- Reduced shipping cost and improved customer satisfaction by implementing support for delivery of system z (z/OS, z/VM and z/VSE) service packages on DVD media.
Technologies Used: Assembler, z/OS, DB2/SQL, JCL, REXX, PL/1, VSAM, TSO, ISPF, MQSeries, CICS, AIX, Java, XML, MS Word, PowerPoint and Excel, WebSphere Application Developer, Confidential Rational tools.
Confidential
Lead Architect / Developer
Responsibilities:
- Technical development lead for Worldwide application providing customers software service for Confidential products.
- Worked on multiple projects, covering all phases of development including requirement analysis, design, coding and testing, with teams across the globe.
Technologies Used: Assembler, z/OS, DB2/SQL, JCL, REXX, CLIST, PL/1, PL/X, VSAM, ISPF, C, JavaScript, MS Word, PowerPoint and Excel
Confidential
Chemical Engineer
Responsibilities:
- Consultant and technical software developer for an international engineering company operating.
