SUMMARY:

• Software testing expertise in design, development, benchmarking and standards;
• Eight years of software quality assurance management and leadership;
• Oracle and SQL Server requirements analysis and programming;
• Flexibility to design, develop, implement and manage testing on multiple operating systems;
• CMM Certification Program management;
• Customer Relationship Management and IT Support Services Management
• Certified SCRUM Master

OBJECTIVE:

Continue private sector employment on a permanent basis and provide software quality assurance in testing, configuration management, or requirements definition and analysis.

EXPERIENCE:

Confidential, Herndon, VA

Senior Consultant

Responsibilities:

• Led a team of three software testers.
• Participated in development and O&M project scheduling.
• Coordinated the effort to test all database - dependent applications for an upgrade from SQL Server 2008 to SQL Server 2014.
• Led the effort to backfill test and design documentation for legacy applications.
• Coordinated and participated in the testing of upgrades of existing applications and incoming new development.
• Created master test plans, test cases and procedures, and test summary reports.
• Participated in the development and implementation of the Office of the Chief Information Officer-mandated Software Development Life Cycle processes.
• Utilized Microsoft Team Foundation Server for test tracking, SharePoint for artifact archival, and SQL Server Management Studio for database access.
• Desktop, client-server and web-based applications were tested in .NET, Java, SharePoint, Access and other frameworks.

Confidential, Alexandria, VA

System Test Engingeer

Responsibilities:

• Responsible for testing of as system for detecting fraudulent documents.
• Composed and reviewed test documentation.
• Performed black box and white box testing, system, regression, and integration testing.
• Verified data parsing and loading using SQL queries;
• Updated VBA macros for test data creation.
• Verified test data formats and content using XMLSpy, Toad for Oracle database access, Informatica for data transformation tracking and load verification, SecureCRT and SecureFX for UNIX operations, and Rational Suite and HP Service Manager for defect tracking, SharePoint for artifact storage.
• Operating systems were Windows XP and 7 and UNIX.

Confidential, Rockville, MD

System Test Engineer

Responsibilities:

• Tested a web-based ETL system for processing, analyzing, and storage of data from XML submissions by regulated companies.
• Composed test documents, generated and reviewed test data;
• Performed black box and white box testing,
• Performed system and regression testing.
• Conducted user acceptance testing.
• Verified data rendering using SQL queries.
• Participated in system update strategy sessions.
• Generated test and user metrics reports.
• Utilized XMLSpy for XML file composition and editing, Toad for Oracle database access, and Merant Tracker and Jira for defect tracking.
• Operating systems were Windows XP and Windows 7.

Confidential, Alpharetta, GA

Consultant

Responsibilities:

• Tested a web-based system to track international mail traffic
• Conducted system, integration, regression, defect, and user acceptance testing in a SOX, Java, UNIX, Windows 7 and Oracle environment.
• Analyzed requirements to write and execute test scripts and develop test data.
• Analyzed databases to assist developers in rectifying defects.
• Used mobile devices for remote testing.
• Used SVN for configuration management, Test Director for test execution and defect tracking, and Benthic for SQL queries.

Confidential, Arlington, VA

Consultant

Responsibilities:

• Implemented testing standards, guidelines and approach.
• Created end-to-end testing program for a web-based financial application with ASP front end and Oracle back end.
• Performed test execution and defect tracking.
• Defined and refined requirements based upon interface with end users and developers.
• Evaluated configuration management and problem tracking software.
• Assisted in the development of end user training materials.

Confidential, Linthicum, MD

Consultant

Responsibilities:

• Extracted and parsed large data sets from Sybase and Oracle databases for logging and reporting of data anomalies in Excel spreadsheets.
• Was responsible for eliminating data reporting discrepancies in all automated systems throughout the organization.

Confidential, Chicago, IL

Consultant

Responsibilities:

• Implemented configuration management objectives for the Directorate of Information Technology in the Occupational Safety and Health Administration.
• Coordinated with the software development, network, communications, and web services teams on configuration management issues, and developed agency-wide approach for change management.
• Developed, updated, and coordinated the approval of configuration management plans. Coordinated and conducted configuration control board meetings.
• Oversaw build construction and distribution for DIT-generated configuration items.
• Used Serena Version Manager and Merant Tracker for CM activities.

Confidential, Reston, VA

Consultant

Responsibilities:

• Designed and developed the test plan, test cases and procedures, and test methodology for web-based software being converted from a FoxPro to a SQL Server database engine.
• Worked closely with developers to determine requirements.
• Executed system and load testing for the converted modules of the system.
• Developed a QA methodology and made recommendations for future configuration management, testing, and documentation approaches.

Consultant

Confidential, Washington, DC

Responsibilities:

• Performed technical duties for software deployment projects for the Bureau of Economics. Developed software packages for distribution using SMS and MSI.
• Configured and automated installation and determined file/registry conflicts.
• Developed test plans and performed tests on remote installations in Windows 2000 and Sun Solaris 9.
• Oversaw project management activities, including creating documentation for executive approval and defending documentation before review boards.
• Revamped traditional procedures to allow rapid deployment of urgent software releases. Worked with the customer to determine packing requirements policy and procedure and used the customer's quality assurance framework to bring applications from development or procurement to production.

Confidential, Largo, MD

Consultant

Responsibilities:

• Conducted quality assurance review and testing for the Confidential e-commerce system. Implemented testing standards and methodology.
• Consulted with developers on software specifications and revamped release procedures. Tracked testing and development issues using proprietary software.
• Performed HTML code review and verification for Confidential clients using Windows 2000 and XP on a Windows NT server with a Microsoft SQL Server database.

Confidential, Washington, DC

Senior Quality Assurance Engineer

Responsibilities:

• Performed system testing and quality assurance for the Confidential e-learning platform.
• Led team of three junior testers.
• Developed and implemented testing standards and methodology, daily operational oversight of projects, interfacing with the systems developers to determine tolerance levels, risk and benchmarks to evaluate the feasibility, priority, and completeness of test plans and mitigate impacts to achieve on-schedule implementation of products.
• Supervised configuration management and defect tracking activities.
• Compiled and reported metrics on requirements traceability, defects, and abnormalities.
• Participated in maintenance and upgrade of testing environment, including servers and client hardware.
• Implemented standards for testing documentation using various software testing and tracking tools such as PVCS Tracker and Visual Source Safe.
• Assisted in the development of requirements gathering and definition methodology. Generated test data using MS Word, Excel, and HTML.
• Wrote basic HTML and reviewed HTML pages for testing purposes.
• Environment included an array of operating systems and platforms, with Confidential and Macintosh workstations and Visual Basic, Visual C++, Java and Perl applications on NT, Windows 2000, Linux RedHat, and Solaris web and database servers with Oracle, MySQL, and SQL Server databases.

Confidential, McLean, Virginia

Consultant

Responsibilities:

• Led system, regression, and Year 2000 software testing and quality assurance for a system to monitor pay telephone revenue collection, counting, and tracking throughout the Confidential service area.
• Supervised and mentored one employee.
• Developed and implemented testing standards and methodology.
• Wrote and modified specifications to insure data integrity, and developed model data sets for programmers in an effort to eliminate data discrepancies and redundancies.
• Wrote test plans, managed test scheduling, consulted with developers on software specifications, tracked testing and development issues using PVCS.
• Gathered and managed requirements and developed requirements traceability matrices. Compiled and reported metrics on requirements traceability.
• Developed a database to track defects and compile metrics.
• Maintained testing laboratory, including software and hardware upgrades.
• Designed testing strategies for unit, system, integration, and regression testing in an effort to achieve CMM Level 2 certification, and performed automated testing using SQA Suite. Compiled InstallShield installations.
• System was written in PowerBuilder and C++ with SQL stored procedures. System utilized Confidential clients using Windows 95 and NT on a Windows NT server with a Microsoft SQL Server database.

Confidential, Bethesda, Maryland

Consultant

Responsibilities:

• Led system and Year 2000 software testing and quality assurance for a system to track order entry for business telecommunication services.
• Supervised and mentored one employee.
• Wrote test plans, managed test scheduling, consulted with developers on software specifications, tracked testing and development issues using PVCS Tracker, and oversaw configuration management efforts using PVCS Version Manager.
• Wrote IV & V standards with developers and project managers.
• System was written in Visual Basic with SQL stored procedures. System utilized a Confidential client using Windows 95 on a Windows NT server with a Microsoft SQL Server database.