SUMMARY:

• IT Executive with more than twenty years’ experience in shaping and directing cost - effective IT operations in software start-ups, sports, insurance, marketing, retail, medical industries.
• Adept at crisis management and strategic problem-solving with the ability to work across all organizational levels to minimize company costs and produce new sources of revenue.
• A hands-on self-motivator, passionate about driving organizations towards excellence, bringing shareholder value and enterprise effectiveness by promoting change and improving processes.

TECHNICAL SKILLS:

Databases: SQL Server 2012-2017, SAP HANA data modeling Erwin and relational databases.

Environment: s: Microsoft Server Platforms, Windows, Linux, Apple Leopard.

Messaging Solutions: VOIP, Exchange, Open Source, MS Skype Business

Firewalls/Routers/Switches: Cisco Pix, Fortigate, Brocade

Project Development Lifecycle: Agile, Scrum and Waterfall methodologies, eCommerce, Emory U E-Courseware Project, Prudential Medical Claims Analysis Project, BCBSFL Virtual Office Project, HCA Claims AR Software.

Project Tools: MS Project 2013, Visio 2013, Enterprise Architect, TFS, Git

CMS & Testing: SiteCore, DNN, Test Driven Development, Regression Testing and User Acceptance Test.

Project Management: Microsoft Project 2013 - LPGA Software Architecture and Engineering, Design and Implementation, Aetna Medical Claims Adjudication Process, Six Sigma Green Belt Certified DMAIC.

Web Based Tools: C#, VB, JavaScript, SQL Server, Visual Studio 2008/2016, ASP.NET, Source Vault, JQuery and JSON.

Security Compliance and Other Skills: SOX, PII, PCI, FRCP and Fluent in English and Spanish.

WORK EXPERIENCE:

Confidential, Daytona Beach, FL

Sr. Director of IT / Head of Technology

Responsibilities:

• Collaborated with Executive team to drive company technical vision, strategic technology direction and roadmap.
• Established IT Steering committee with all departments providing business alignment and accountability.
• Discovered opportunities with corporate partnerships & presented solutions that increased revenues over $2.2 million.
• Developed roadmap plan, strategy and product budget overview of capital and P&L expenses for the organization.
• Established SCRUM and Agile methodologies and standards for development team for Web and Mobile applications.
• Worked with the Golf Channel production team to deliver player statistical data in the production trailers via API feeds.
• Managed ASP.NET, C#, MVC, SAP HANA, Entity Framework, scheduled full project deliverables and milestones.
• Led digital transformation and disruption via reporting, ETL Big Data extraction to Rackspace Cloud Data Lake for AI and IoT Advanced Analytics with Tableau. Managed 2 core development teams in the US and nearshore.
• Spearheaded Disaster Recovery (DR) site (warm/cold) and AWS Failover to cloud for business risk continuity.
• Strong track record in leading strategic initiatives and providing outstanding product management results on time.
• Product Manager of three-million-dollar budget for procurement of Infrastructure, Development and Engineering.
• Established SMART goals and objectives to achieve KPI’s by leading, monitoring, developing and training the talent.
• Developed RFPs & SWOT and conducted all necessary meetings to facilitate selection of full lifecycle projects.
• Conducted company Security Penetration testing, analysis, due diligence, audits and establish new guidelines.
• Mediated Cyber Liability Insurance carrier, annual corporate compliance PCI certification process.
• Partnered project for RFID technology with NEC at golf tournament events for hospitality and ticketing.
• Consolidated and stabilized servers improving hardware uptime from 75% to 99.9997%.
• Compliance Management of with Dell SecureWorks PCI, PII, FRCP, DSS cross-functionally with corporate legal.
• Initiated company SAS70 Type II Compliant server certification, upgraded to SSAE 16 Regulatory SOX Compliance.
• Developed and enhanced flagship core company Tournament Management System by channeling new technologies.
• Managed R&D team along with developers, UI/UX designers, business analysts, Help Desk and network engineers.
• Consolidated & virtualized different applications, managed COLO 20+ physical servers into 9 physical virtual servers.
• Decreased Content time-to-market 75% by Service Oriented Architecture (SOA) wrappers around legacy IT.
• Led department cross-functional project teams, goals, & budgets; identified resources needed for business strategies.
• Provided dashboards to track Salesforce pipeline/stages for management visibility, via integrating Outlook contacts.
• Cut migration rework by 98% with high degree of accuracy in UAT, migration and production implementation.
• Delivered data, statistical content, and OTT video streaming for the LPGA.com website along CDNs such as Fastly.
• Provided Security awareness training to corporate and satellite employees and added corporate PhishMe Program.
• Coached, directed, hired and trained IT team led them under clear set of values for overall success of projects.
• Implemented & improved IT policies, standards & procedures and assured compliance by systems and users.
• Managed Active Directory, routers, switches, IIS, Windows Servers, Firewalls and Security.
• Vendor contract licensing reduction by 30% with negotiations and level agreements. Working on CISA & CISSP.
• Developed strategies for risk mitigation, contingency planning and maintained technical and project documentation.

Director of IT & Software Engineering

Responsibilities:

• Developed deep dive documentation for company merger and acquisition to Bell Helicopter.
• Managed Dell servers, Active Directory, routers, switches, IIS, Windows Servers, and Security.
• Managed team IT team 50 direct/indirect in the US and offshore for rapid Agile Software development.
• Lead the architecture of the Geospatial software development and pattern design for data analytics with Qlik.
• Developed company flagship website for acquisition and managed MS Dynamics Great Plains system .
• Created standards and operation procedures for Architecture and Software Development Lifecycle (SDLC).
• Merger & Acquisitions, IT Policies and Procedures, Projects and Implementations.
• Promoted to Director of IT & Software Engineering for the successful acquisition.
• Led DBA and design MS SQL 2008 R2, MongoDB analytics to communicate with SQL data tables via API.
• Designed QlikView analytics reporting dashboard platform for business intelligence data warehouse.
• Implemented IT Future State Ecosystem with TOGAF framework using Enterprise Architect tools for SaaS apps.
• Managed Salesforce Configuration and administration of Salesforce.com enterprise edition.
• Reduced the development lifecycle 25% by implementing of Six Sigma DMAIC, motivating and training employees, upgrading tools and technologies, improving project management, and instilling accountability.
• Developed Intranet web portal using ASP.net, C#, JavaScript, Visual Studio, .NET, SQL Server and Store Procs.
• Collaborated with Bell Helicopter Quality Management Systems for ISO 9001:2008 certification.

Applications Development Manager

Responsibilities:

• Developed companies Intranet web portal for the company’s communication using ASP, VBScript, Visual Studio, .NET, SQL Server and Store Procedures. The modular web application consisted of Employee Directory, IT Dept. Health Updates, Companies Calendar, Document Repository, Web Newsletter and Polls.
• Developed Human Resources web based application to handle Exit Interviews.
• Managed day-to-day web operations, web department, projects, milestones and databases.
• Developed web based software to show insurance claims processed by age tied to the AS400 system.
• Managed and developed the companies secondary Web Security Application. This application was developed using ASP, HTML, CSS, SQL Server 2000, Store Proc, Visual Studio, RC4 Encryption with random temporary Key to handle policy claims. Application handles permissions for Groups, Levels and Individual applications.
• Programmed HIPPA and SOX compliant large-scale projects to automate and control credit balance volumes for five departments. This application reduced work volume, duplication and report writing. The application was programmed using ASP, SQL Server, Store Procedures, Views, Clear Access, Cognos, Business Objects, Javascript, CSS, HTML, VBScript and XML. The application runs automatically to extract data from Host Unix backend to a csv format and SQL DTS Package picks up data automatically via store procedures.

Sr. Web Engineer Consultant

Responsibilities:

• Worked in Confidential Solutions Citi Web Development shop in ASP and ASP.net web application team environment.
• Created dynamic large-scale and mission-critical transaction oriented web applications in SQL 2000, ASP, VB6.0 and Store Procedures to support clients globally for Citibank Confidential Solutions.
• Daily responsibilities include coordination with internal and external customers to define requirements, develop system specifications, project planning, tracking, software development, project implementation, and training.
• Developed mission-critical projects included a B2B portal using ASP and MS SQL 2000 DBMS, ADO, flagship corporate intranet and Confidential website, backend customer module (using ASP/COM) for high volume.