PROFESSIONAL SUMMARY

• ISTQB Certified Tester & Brain Bench certified Tester, with around 7+ years of experience into

Testing.

• Education: MCA - Masters in computer applications, B.Sc - Bachelors in computer science
• Brain Bench certified in “ANSI SQL Fundamentals”.
• Strong experience in Automated/GUI Testing of Client Server, Web Based applications using mercury

Tools - Win runner & QTP.

• Strong expertise with open source bug tools like Bugzilla & Proprietary bug tools like AOL BLT (AOL

Bug log tracking), and Oracle Bug DB (bug.us.oracle.com), DDTS (Distributed defect Tracking
system).

• Proficient in Manual Testing and Mobile application Testing (Configuring Microsoft Pocket PC,

Blackberry, Palm top to windows OS).

• Experience in testing the application in Macintosh OS (Tiger & Panther).
• Expertise in System testing, Integration Testing, Regression Testing, Compatibility (Browser/OS

Compatibility testing), Acceptance Testing.

• Strong experience in performing Database testing & Functional Testing.
• Expertise in performing BVT testing, Sanity testing, Adhoc testing, Beta testing, Usability testing, and

Back-End testing.

• Expertise in writing test cases, test scenarios & test plans and understand the business requirements

from FSD.

• Strong understanding of SDLC process which includes Design, Development, testing, Implementation

& Role of a QA.

• Strong understanding of quality assurance methodologies.
• Good experience in preparing METRICS report, Status Reports.
• Experience in writing SQL scripts, PL/SQL procedures for Oracle 8i/9i.
• Knowledge of Test Management tools like TCM, Quality Center, and Test Director.
• Good knowledge with VI commands in UNIX.
• Active involvement for significant success in assessing the test coverage and implementing effective

turnaround measures thereby increasing test coverage.

• Excellent team player/ Good Leadership Qualities and active participator among the team in dynamic

environments.

• A dedicated, hardworking individual with inter communication skills to work with all levels of

organization.

• Ability to adapt to new technologies and tools.

CERTIFICATIONS & TRAININGS

• ISTQB Certified Tester.
• Brain bench Certified Professional in “Software Testing”.
• Brain bench Certified Professional in “ANSI SQL Fundamentals”.
• Brain bench Certified Professional in “Quality Process”.
• Underwent training conducted by NIIT for “Introduction to oracle 9i SQL and PL/SQL program” {Leading to OCA TRACK}.
• Completed training conducted by STC Technologies in the field of Manual and Automated Testing.

PROFESSIONAL EXPERIENCE

Current Project: Feb 2011 to Till Date
Location: New York City, NY
Role: SQA Analyst III
Confidential,Project Name: FNX, Enterprise
Environment: Manual Testing, Agile, Oracle 9i, QC, QTP 9.5, VB Scripting, JIRA, SQL

• Designing, developing, testing and evaluating test infrastructure, maintaining and assuring a high level of quality. Responsible for creating Software Test Plans, Test Cases and Test Scripts for FNX and Enterprice related functions and Enhancements. Tested and certified programming defect fixes for new software functionalities and reviewed test summary reports. Responsible for conducting Functional, System Integration, Regression and UAT testing for FNX and Enterprice project.
• Analysis of databases for verifying Multiplan\'s Claim Tracking using backend database testing in Oracle/SQL server using TOAD software. Responsible for writing Test Cases, performing Test Run, Defect Tracking and automation using HP Quality Center, JIRA. Automation of test plans, test cases and test scripts within automated testing tool HP QTP.
• Review/revise policies, procedures, standards for Quality Assurance department. Assisted with training of personnel in the Client’s internal applications, managed testing schedule. Verified software defects reported to determine validity and clarification. Gathered and analyzed project test metrics in support of business cases, planned projects, requirements and communicates findings to Project Management.

Confidential, Aug 2010 to Dec 2010
Location: Bloomingdale, IL
Project: PASS 5.4 & 6.0
Role: Senior QA Consultant
Environment: Manual Testing, Agile, SQL Server 2005, Star Team, Sharepoint, QTP 9.2, VB Scripting
Description:
PASS (Policy Administration Servicing System) application is used by the Policy Servicing and Claims Departments in RMIC. PASS is the servicing system, meaning that it allows RMIC to be able to maintain all loans while keeping a record of all transactions on every loan that RMIC services
Responsibilities:
Modules in PASS application:
Maintain
Premium Process
Inquiries
Mass Process
External Interface

• Creating test cases from use cases to cover PASS Apps functionality
• Create test data, test plan, test scenario, test results and maintain in Star Team
• Perform functional, regression testing.
• Work with SQL Server database to create test data and perform data validation testing.
• Certifying Activation of Zip monthly, Single, Annual, Monthly certificates.
• Certifying Cancellation, Maintain, Process Premium, Batch processing, Bulk upload, Claims, Loan modification, Delinquency, Loss mitigation functionality of PASS Apps.
• Automating Manual Test Cases using QTP 9.2 with VB Scripting to enhance test coverage and efficiency.
  

Confidential,Dec 2009 – May 2010
Location: Salem, VA
Project: PLS Replatform Application.
Role: Senior QA Consultant
Environment: Manual/Automation, Regression Testing, QTP9.5, VB Scripting, Confluence, Windows XP, JIRA. SQL
Responsibilities:

• Work closely with the stake holders, other vendor teams in understanding the business requirement.
• Understand and document the test cases based on the vendor designed test case template.
• Create the test case repository.
• Create the test case check list based on the screen field repository.
• Identify requirements and functionalities for uncovered states and functionality.
• Coordinate with offshore on a daily basis call.
• Ramp up the offshore resource providing application KT and other documentation followed by stake holders.
• Coordinate with stake holders and offshore team.
• Prepare and send combined weekly status of offshore and onsite to the stake holders.
• Automate the manual test cases using QTP to enhance test coverage and efficiency
• Participate in any client driven or vendor driven meetings.
• Provide suggestions for test process/documentation improvement.

Confidential, Sep 2009 – Dec 2009
Location: Hartford, CT
Project: PCC Web Logic Upgrade 10.2, UCFE Upgrade (Auto Insurance) – P&C
Role: Senior QA Consultant
Environment: Manual/Automation, Regression Testing, QTP9.5, QC9.2, IE 6, 7, 8 and Firefox Browsers,
Windows XP, Vista, SFE. SQL
Responsibilities:

• Work closely with the analyst in understanding the business requirement.
• Create Test cases, BPT test sets from use case documents, in Quality Center, which improved efficiency and traceability.
• Create Test data for test execution.
• Test and certify the functionality of existing PCC and UCFE Applications after weblogic upgrade 8.2 to 10.
• Validate addition of drivers.
• Validate addition of vehicles, Coverage’s.
• Validate BSR rules against addition of vehicles, drivers, assigning vehicle to driver.
• Validate Quote, Issue and Decline (Kana Email) Process.
• Validation of End to End flows of Insurance quote and Issue.
• Perform County based Validation
• Validate if the functionality to issue Quote/Policy through SFE.
• Validate Reaccessing a Quote and Issue functionality.
• Perform Integration, System.
• Validation of functionality of the apps for Direct Sales/ AARP Sales.
• Managing the test cases, test plan and tracking defects in QC.
• Coordinate with the developer and analyst to track defects to closure.
• Automate the manual test cases using QTP 9.5 to increase test coverage.
• Participate in periodical defect meetings, team meetings.
• Prepare Defect matrix, status reports.

Confidential, Jun 2009 – Sep 2009
Location: Jacksonville, Florida
Project 1: ShareIT
Role: QA Consultant
Environment: Manual, Regression Testing, QTP9.5, QC9.2, SQL, SQL Navigator, Oracle 9i, Windows XP, EAS Viewer, XML
Description:
Blue Cross and Blue Shield of Florida is committed to advancing the health and well-being of all Floridians. We envision a health care system that is effective and efficient, delivering value to our customers through an array of meaningful choices.
BCBSF claim processing systems allows for rapid integration with legacy applications, process claims optimally, and augment functionality and services quickly and easily. Share IT processes the member Medicare claims based on certain criteria’s.
Modules Worked: Enrollment, Autoassign PCP/Assign PCP,MUM, MUG, Fulfillment
Responsibilities:

• Work closely with the analyst in understanding the business requirement.
• Create Test cases, BPT test sets from use case documents, in Quality Center, which improved

efficiency and traceability.

• Create Test data for test execution.
• Test and certify the functionality of Share IT.
• Track transaction logs using EAS Viewer.
• Generate reports and validate the XML file with the crosswalk.
• Perform Integration, System, UAT Testing.
• Write/Execute SQL queries to perform UI/Database validation
• Managing the test cases, test plan and tracking defects in QC.
• Coordinate with the developer and analyst to track defects to closure.
• Automate the manual test cases using QTP 9.5.
• Participate in periodical defect meetings, team meetings.
• Prepare Defect matrix, status reports.