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Metrics Team Lead/sql Administrator Resume

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SUMMARY:

  • I am a technology consultant with experience in designing and managing customized ERP applications.
  • I have experience with Change Management and maintaining database design. I have a solid background in managing technical projects for multiple federal clients.
  • I am proficient in Oracle, SQL Server, SQL Developer, Microsoft Suite, Microsoft SharePoint, HTML, Adobe, Java, PeopleTools 8.49 - 8.52, Enterprise Portal 9.0 - 9.1, PeopleTools, 8.49, 8.53. 

PROFESSIONAL EXPERIENCE:

Confidential

Metrics Team Lead/SQL Administrator

Responsibilities:
  • Responsible for providing structured reporting and analytics to clients within the Defense Forensics and Biometrics Agency (DFBA). Design and support scheduled, ad hoc and customized reports to multiple customers. Provide business intelligence solutions for multiple systems and platforms including operations, identity management, and metrics using SQL Developer.

Confidential

Change Management Lead

Responsibilities:
  • Responsible for serving as a Project Lead for multiple Change Requests efforts across Allegheny County Department of Health and Human Services. Managing all aspects of the Software Development Lifecycle (SDLC) to include gathering requirements, working with developers and testing.
  • Responsibilities on the project include acting as a liaison between client users and developers to build customized software capabilities. Coordinating with department leadership to train user workforce and test application requests.

Confidential

Sr. PeopleSoft Consultant

Responsibilities:
  • Responsible for managing multiple PeopleSoft application portals employed across entire client enterprise. Responsibilities on the PeopleSoft projects included change management implementation, designing user access roles and maintaining databases using Oracle SQL Developer. Perform and coordinate updates to enterprise portal database and software.

Confidential

Sr. PeopleSoft Consultant

Responsibilities:
  • Responsible for managing a PeopleSoft Financial Management System (FMS) project employed across multiple government agencies. Activities included leading briefings to customer leadership on project scope and status and overall gaps in the FMS process.
  • Designing SQL queries and commands, and communicating all software updates to key-leadership. Coordinating testing integration and facilitating training to user workforce. Added value resulting in an improved system implementation design and increased security of FMS database for multiple clients.

Confidential

Technology Consultant

Responsibilities:
  • Designed and lead a socialization plan, IT architecture and facilitation of an advanced Cancellation Policy in Siebel. Experience includes revising, consolidating and standardizing over 200 automated customer centric communications.
  • Facilitated communications directly aligned to policy by developing workforce training and presenting metrics to key leadership. Project resulted in enterprise-wide solutions; improved or maintained the customer experience; and offered a consistent enterprise-wide IT experience.

Confidential

Technology Consultant

Responsibilities:
  • Designed a Customer Readiness policy and IT process design to improve software release and major incident efficiency. Responsibilities included conducting industry research, interviewing more than 15 key stakeholders and directing a conference room pilot to identify gaps in the process.
  • Presenting weekly status briefings to client leadership, which resulted in complete buy-in from leadership project support. This project resulted in improved database efficiency and increased effectiveness with handling major incidents; as well as ensuring client is more proactive with software releases going forward.

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