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Search Consultant Resume

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Mckinney, TX

SUMMARY:

Obtain a Senior Level position in Quality Assurance Engineering utilizing my expertise and experience in software testing, change management control, automation testing, performance testing and software development.

COMPUTER SKILLS:

Software: SQL Server, Oracle, Automate, Eggplant, Lotus Notes, Visual Test, Rational Suite (Robot, Team Test, Clearquest) Microsoft Office, Web Logic, Tomcat, Dream Weaver, UltraSeek, JMeter

Languages: .Net, Visual Basic, HTML, Java, C++, VBScript, DHTML, Java Script, ASP, UML

Operating Systems: Windows 95/98/NT/2000/2003/XP, Windows 3.x, DOS, Mac OS, Linux

EXPERIENCE:

Confidential

Search Consultant, McKinney, TX

Responsibilities:

  • Provide architecture, design and implementation level consulting services primarily around Vignette and Autonomy products.
  • Perform performance testing on client intranet and Internet websites.
  • Design and execute performance testing using JMeter
  • IDOL implementation and maintenance
  • Provide customer support for IDOL implementations
  • Create and update client website using JSP, Java, HTML and CSS
  • Design and execute test cases on front and back end client websites and document and report results

Confidential

Quality Assurance Specialist, Dallas, TX

Responsibilities:

  • Created design and help documentation
  • Build and execute automated testing scripts using Eggplant and Win Runner
  • Executed black and white box testing for all client and internal applications
  • Created test cases and matrix to capture and report testing results
  • Managed build and release verification process for internal applications
  • Designed and Developed administration tools using .Net
  • Provided internal and client technical support
  • Administered bug tracking database
  • Evaluated 3rd party testing, development and reporting tools

Confidential

Quality Assurance Coordination, Dallas, TX

Responsibilities:

  • Created and executed automation test scripts using Rational Test Suite
  • Customized and administered Team Track tracking software.
  • Created Gentran EDI maps for new vendors
  • Built and maintained QA lab hardware
  • Recruited and managed QA and Support team
  • Developed Customer Survey application using Java and JSP

Confidential

Software Developer/Release Coordinator, Dallas, TX

Responsibilities:

  • Defined and owned master media creation process
  • Automated the build process using Visual Basic and Batch files
  • Administered QA application servers
  • Implemented integration testing component into build process to help reduce QA getting bad builds.
  • Fixed bugs in existing software and helped developed new versions using Java

Confidential

Quality Assurance Specialist, Dallas, TX

Responsibilities:

  • Created and executed test plans for standalone and networked versions of the EnAct software
  • Performed Y2K testing
  • Installed and administered bug tracking software
  • Evaluate, recommend and implement automated testing tools
  • Helped lay the foundation for the entire QA department, tools, procedures, workflow, etc.

Confidential

Professional Products Test Lead, Richardson, TX

Responsibilities:

  • Managed QA team members
  • Managed testing cycle of unreleased products
  • Developed testing tools for QA department using Visual Basic and C++
  • Created and executed test scripts using Visual Test
  • Maintained Software Problem Report database
  • Defined scope of testing effort and allocate / acquire resources needed to ensure coverage of products
  • Contacted 3rd party vendors to obtain hardware and software for testing
  • Developed Test Cases/Test Plan using Lotus Notes

Confidential

Technical Support Analyst, Richardson, TX

Responsibilities:

  • Provided 2nd level support for all Confidential products
  • Acted as contact person for QA / Development communications
  • Trained 1st level support Technicians
  • Provided online support for AOL, CompuServe, and Internet forums
  • Gained experience with multiple types of hardware for troubleshooting issues
  • Improved the Confidential BBS by redesigning the software and upgrading the hardware
  • Tested issues on multiple operating systems and language

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