SUMMARY:

• 9 Years of IT industry experience worked as a Pega Senior Developer in the areas of design, development, testing,. Have close to 4+ years of experience in PEGA Practices, certified as CSSA.
• Proficient in requirements gathering, specification writing, enhancement/problem analysis, problem resolution, coding, testing and full life cycle of migration and implementation.
• Good hands on experience in implementation of Declarative Processing features - Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map etc.
• Extensive debugging skills in Confidential using TRACER , Clipboard , and Rule Inspector
• Designed Confidential flows, Assignment, utilities, Decision, Spin-off and Split- Join shapes. Well-versed in Confidential flows, interpretation of all Flow Shapes
• Expertise in Confidential integration services Rule-Connectors and Rule-Services, activity creation, validate Rule Types such as Rule-Obj-Validate , Rule-Edit-Validate
• Worked on Agents, SLA , and UI rules
• Expertise in developing User Interfaces , screen layout using Harness , Section . Extensive familiarity in Decision, Process, Technical, SysAdmin Categories of rules
• Experience in Creating Decision Rules like Decision Tree, Decision Table, Map Value and When Condition, activities, edit input, Obj-validations
• Thoroughly worked on reporting wizard, list view, summary view, activities, Obj-Validation.
• Work exposure on Integration (SOAP, REST, SQL ) with Confidential .
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

TECHNICAL SKILLS:

Expertise in: PEGA Confidential V7.2, V7.1, V6.2, JAVA/J2EEE

Application Server: Apache Tomcat 5.5/6.0, Web Sphere

Databases: Oracle9i, MySQL

Operating Systems: Windows 2000/XP/Vista/7/8, Linux CentOS/ RHEL6, Mac OS X, OS/400

Methodologies: Agile, Scrum, Design Patterns

Languages: RPG/400, ILE-RPG, SQLRPG, CLLE, CLP. ILE free format, SYNON, Core Java

DBMS: DB2/400, QUERY/400

Operating System: OS/400, Windows 98, XP

Tools: Jira, SDA, ALDON, ABSTRACT, ROBOT, HPSM, HPQC,SYNON

Other Skills: MQ Series, Tivoli Workload Scheduler, XML parsing, Web Services.

Domain Knowledge: Healthcare PBM(RxCLAIM), Manufacturing, Telecom

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Pega Sr. Developer

Responsibilities:

• Interacted with Business users to understand expectations and requirements PEGA Confidential Technical design and configuration against documented requirements for the Confidential application.
• Worked on developing enhancements provided by CMS and maintaining existing PEGA Confidential Applications.
• Worked on modifying certain Activities to Data Transforms as per PEGA Guardrails.
• Attended Business meetings to discuss and finalize the CMS PEGA Mandate tasks.
• Implemented routing logic to newly added stated based on defined criteria.
• Involved in upgrading List Views to Report Definitions.
• Involved in skimming the rules to highest ruleset versions.
• Extensively using Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Created Agents to automate the weekly basis Reports for Work Managers.
• Worked on modifying and adding new Word Templates to PEGA upon Business request.
• Involved in CMS Retention Plan Meetings with Product Owners and helped them in providing Data Definitions.
• Involved in redesigning the existing flow by adding new Flow Actions, Sections, SLA and Correspondences.
• Automated the Letter delivery functionality to the Providers which improved the productivity of the Work Users.

Confidential, Richardson, TX

Responsibilities:

• Interacted with Business users to understand expectations and requirements PEGA Confidential Technical design and configuration against documented requirements for the Confidential application.
• Generated List and Summary reports and enabled security levels on the reports so that particular access group can view them
• Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like OBJ Save, OBJ Open, RDB List, Creation of Work Objects, assigned to Operators
• Developed Portals, Gadgets as per the client's requirement created simple to complex Activities using page-new, page-copy, page-merge-into, properties-set etc.
• Involved in the SOAP service for the service Request and WSDL deployment
• Performed integration by developing rules pertained to rule-connect and rule-service. Major tasks involved integrating with SQL databases to fetch data and with SOAP/ Web services to review particular data
• Involved in making changes and adding new parameters to the already existing Functions
• Created the File Listeners to copy the XML files from a shared location to temporary folders
• Used the TRACER to examine the rules and to minimize the execution time Performance test of all activities and rules using Confidential -PAL Tool.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups
• Extensively worked on writing activities for Validations and Error Handling.
• Involved in conducting Unit testing, Regression testing, Integration testing, System testing Performance testing and End-to-End testing
• Prepared Technical and Conceptual Design documentation and Estimation hours for the modules
• Involved in Bug Fixing Activities for Harness, Declare Expression and When Rules

Confidential, Cincinnati

Consultant

Responsibilities:

• Involved in developing process flows, activities, User Interface Rules
• Involved in analyzing functional requirements. Created technical documents for Flows and Flow Actions.
• Involved in updating and developing Process flow, Activities and UI properties.
• Created Decision Rules and Declarative Expressions as per the requirements.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigned to Operators.
• Used Connector Rules
• Worked in Parsing of XML Requests and XML Steaming.
• Worked on PAL to find performance issues.
• Implemented Complex User Requirements Using Tree Grids, along with harness, Flow actions and Sections.
• Wrote SLAs to show the assignment on the exception case to resolve the case
• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements.
• Created Validate Rules for User Interface.
• Incorporated sections and layouts in flow actions and harness.

Environment: Pega Rules Process commander V 6.2, V7.1, SQL, Windows, MS Visio 2003, AS 400

Confidential

Responsibilities:

• Daily interaction with client to define and gather business requirements and providing appropriate technical consultancy
• Involved in analyzing functional requirements. Created technical documents for Flows and Flow Actions
• Created rules like properties and activities for the concerned classes.
• Involved in creating user interface through Harness and Section rules .
• Involved in updating and developing Process flow, Activities and UI properties.
• Created Decision Rules and Declarative Expressions as per the requirements.
• Created Report Definition for the reporting purpose in the process commander.
• Involved in testing of Application using Confidential tools like Rules Inspector, Clipboard and Tracer.
• Worked in Parsing of XML Requests and XML Steaming.
• Implemented Complex User Requirements Using Tree Grids, along with harness, Flow actions and Sections.
• Wrote SLAs to show the assignment on the exception case to resolve the case
• Involved in Technical documentation and testing different scenarios viz..
• Involved in fixing defects.

Confidential, Orlando, Florida

System Analyst

Responsibilities:

• Principal responsibility will be ensuring nightly and billing and month end processing is completed per established service level agreements for all clients.
• The Production Control Analyst will be the first level (Tier 1) contact for problems encountered within the customer batch cycles.
• Providing the problem analysis and escalation to the ICOMS Support Team for any issues encountered within the batch cycles.
• Should be able to support in shifts on 24/7 basis.
• Worked on Network Inventory Management(NIM) maintenance.
• Having effective and efficient communication under stressful environment.
• Worked on Telephony module and NIM system .
• Responsible for executing, monitoring, troubleshooting and reporting on production jobs.
• Critical processes based on shift checklists and clearly defined procedures and policies.
• Respond to the Production group and Sev1 group support tickets, which are assigned to the Technical Services team.
• Monitor and execute trouble escalation procedures in support of core data center support systems.
• Execute and monitor EOD, EOW and EOM production job streams in support of company’s primary applications.
• Monitor and execute trouble escalation procedures in support of core operating processes and applications.
• Takes the ownership and responsibility of cases while escalating whenever appropriate.
• Demonstrates the ability to work flexible hours, alternate shifts and the ability to carry a pager as required by support team.

Environment: OS/400, RPG400, RPGLE, ILE, Free-format, COBOL/400, CL/400, CLLE, DB2/400, SQL, SQL/400, XML, PDM, SEU, DFU, SDA, EZVIEW, WRKQRY, ROBOT, Job scheduler, Web Services, Change Managements software’s too - ALDON. Web Desk for ticketing tool. QC for defect tracking tool. PCR for any emergency fixes.

Confidential

Software Engineer

Responsibilities:

• Participated in Client requirement meetings for requirement gathering.
• Worked on low level and high-level technical documentation.
• Created High level and detailed level design documents based on the BR's and FR's.
• Planning & Analysis Meetings for any new requirements and co-ordination with Business.
• Working on complex configuration, scripting to achieve the functionality as per the client requirement
• Working on Design and development of various modules of the Project like Activities, Accounts, Contacts, and Time Off Territory
• Developed and configured various Dashboards, Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Perform administration tasks as needed, managing custom fields, integration and data cleanup
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Developed custom search functionality for accounts and contacts using SOSL
• Involved in using SOQL using force.com explorer
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Performed customizations by creating the Custom profiles, Fields, Dependent pick-lists, Page Layouts, Record Types, Objects, Tabs.
• Worked on LOV's, Views, Responsibilities
• Worked on role hierarchy & sharing rules to configure visibility
• Worked on workflow rules & approval processes.
• Worked on bug fixes of the Application.

Environment: OS/400, RPG400, RPGLE, ILE, Free-format, COBOL/400, CL/400, CLLE, DB2/400, SQL, SQL/400, XML, PDM, SEU, DFU, SDA, EZVIEW, WRKQRY, ROBOT, Job scheduler