SUMMARY:

Over 14 years of experience with Confidential 's Tidal Enterprise Scheduling software (Versions 6.1.0, 6.2 .0 and 5.3.1) Windows 7, Windows XP, MS Office Word, Excel, Powerpoint, Control - M, Jobtrac, TWS, ESP, MVS mainframe, TSO, SDSF, ISPF, JCL, AS400, VBscript, MSSQL

TECHNICAL COMPETENCY:

Applications: COBOL, COBOL II, CICS, UTILITIES, DLY-280, JES3/XE, JES2, JCL, CTL, SQL DB, Oracle DB, MS Office Suite, Excel, Word, Power Point, Visio, Access VBA, ASP.NET, PHP, MYSQL, HTML, CSS, C++, Java, Project Management, Crystal Reports, CMAN, CCMS, GJ

Scheduler: ESP, JOBTRAC/ JOBTRAC, CA-1, CA-7, CA-11, CA-Scheduler, CONTROL-M/D/T/O, ADMIRAL TIDAL, TWS (Tivoli), AS400

Others: MVS, ESA AIX, Z/OS TCP/IP, IMS/VM, TSO/ISPF, TPX, FTP, ISAM/VSAM, IDMS, CICS/VS, CA DADS, ROSCOE, SMS, RACF/VAR OMEGAMON, AUTOSYS Clientserver, NDM/NJE/RJE, NET(VTAM), NET(VTAM), FUSION, FILENET MS Server 2003/2005/2008 , CITIRX, MS EXCHANRGE, OUTLOOK, BCOM, BESS/BAPP, TANDEM, TACL, TPF(ACP)

Problem Reporting: SAR, INFOPAC, $AVERS, INFO/MAN DOCUTEXT, MIMGR, Lotus/Sametime Vantive, Peregrine Remedy, NIKU, Altiris. ServiceNow. RTC

O/S: Linux, UNIX, Windows NT/2000, OS/390, MVS

PROFESSIONAL EXPERIENCE:

Confidential, Buffalo, NY

Tidal Application Administrator/Developer

Responsibilities:

• Lead Administrator and Developer. Deploy and performed Confidential upgrade from 5.3.1) to 6.1.0 and now to 6.2.0.
• Installed Hotfix patches, installation of Tarma Lab JAWS, performed upgrade and patch. Implement DEV jobs, create VBscripts, establish the path for files, install agents and promote jobs to UAT, SIT, and Prod environment using Transporter. Create job to support Windows, UNIX, SAP, informatica, BizTalk, CROM, ETL, MSSQL and SFTP/FTP/HTTPS jobs.
• Work directly and assist the offshore and in-house developers, and Confidential Reps.
• Troubleshoot tidal jobs and software issues. Create procedure manuals.
• Responsible for the Master, backup, FM and Client Manager for Confidential availability.
• Trained MLP Developers on Tidal best practices
• Confidential Setup user accounts and password, setup Transfer Sites and Subscription parameters for accounts, and monitor inbound and outbound files for SFTP/FTP/HTTPS. Setup PGP encryption files for HIPPA compliance Security for file transmissions.
• Use best practice standard for Tidal Automation. Setup runtime users, workgroups, connections and user accounts, job event, file monitors, emails, Variables, Agent list, setup complex calendars, job resources.
• Make sure the SLA are met, escalate any unsolved incidents,
• SQL - move Store Procedures to appropriate server, application and environment. Modified job Config execute environments per developers instructions for job execution.

Confidential, NY

Data Support Center Engineer

Responsibilities:

• Worked directly with IT support, programmers and Confidential Reps to automate applications on Tidal Scheduler
• Ensured all automation specifications meet current policies and guidelines
• Provided best practice standards in using the TIDAL Enterprise Scheduler Standards to promote a "center of excellence" within IT Operations with regard to job automation
• Maintained and updated all data production documentation regarding the automation environment
• Took part in the daily turnover process
• Provided status of any new or updated automation requests to the incoming shift
• Troubleshoot ed any job failures from all shift, and ensure the corrections are documented
• Ensured all Operations specialists are trained in the operation of all aspects of the job automation environment, from basic operation, troubleshooting of issues, and escalating to external resources.
• Monitored all jobs, report any abnormalities, perform basic troubleshooting, and escalate as needed for resolution

Confidential, PA

Senior Batch Scheduler

Responsibilities:

• Created new batch jobs for Informatica, Unix, FTP, etc and build the batch jobs base on schedule and job dependencies
• Debugged job failures, Tracked and resolved defects
• Provided release instructions to the Data Management team for job updates
• Supported the Data Management team in resolving Tidal job Deployment issues
• Created and maintained Batch flow diagrams
• Documented operator instructions in reference manuals for the Batch operations team

Environment: Tidal, FTP, UNIX, Windows

Confidential, El Segundo, CA

Data Center Operations Analyst

Responsibilities:

• Assisted with the conversion of the new data center in El Segundo. Assisted with the site laying out of cables from servers to switches, assisted setting up the server cabinets with PDU managers, outlets, cables, KVMs, racks, Flashing dongles, verifying the availability of the servers
• Developed and implemented an inventory tracking system on Excel
• Monitored production cycles for Control-M to expedite SLA online, monitor FTP processing. Restart jobs, troobshoot abends.
• Created Remedy ticket for system, job abends and client problems
• Processed Backup tapes, Prepared tapes for IRON Mountain and inventory incoming tapes
• Site CE - maintained and supported hardware for Hospital staff

Environment: Control-M, FTP, Excel

Confidential, CA

Production Control Technician

Responsibilities:

• Monitor production cycles for Control-M and Admiral Tidal Schedulers, multiplatform interfacing with UNIX, Windows, AS400, ZOS, Tandem and AIX, Expedite resources to bring SLA online
• Strong Knowledge of Control-M and Tidal in Scheduling - Created all facets of jobs - shouts, exclusions/share DSN, dependencies/successor jobs, calendars and tables for Application users, setup users access, SAP interfaces, settings for ABAP parameters, setup of Tidal resources for performance management
• Involved in ordering /forcing, releasing and restarting production and test jobs and events through Control M, ORSYP and Tidal Job Schedulers, setup instructions for runbook for restart instructions.
• Resolved production abends, modified JCL,
• Submitted backup, Trouble-shoot for users with their systems applications
• Created reports using Excel, Access and Crystal Reports using database queries

Environment: Tidal, Control-M, ORSYP, DNS, SAP, ABAP, Excel, Access, Crystal Reports, Tandem, AS400, UNIX, Windows, AIX

Confidential, CA

Senior Operations Analyst

Responsibilities:

• Monitored production cycles and manage resources to expedite critical jobs to execute
• Released and restarted production and test jobs and events through Jobtrac/CA-11 and TWS
• Resolve production abends, modified JCL,
• Troubleshooted for users with their systems applications
• Supported programming staff with ‘CMAN’ Application Change Implementation software
• Assisted in System upgrades, and Disaster Recovery
• AS400 - Summit and released jobs and manipulate output resources to expedite daily processing

Environment: Jobtrac/CA-11, AS400, TWS

Confidential, CA

Senior Analyst

Responsibilities:

• Resolve production abends for multiple accounts, JCL, SDSF, TSO, ISPF
• Implement jobs via Jobtrac (mainframe) and TWS scheduling software
• Release and restart jobs and events for production and test through CA7/CA11, Jobtrac/Arts and VAX
• Performed weekly IPLs and backups
• Assisted in the annual Disaster Recovery

Environment: Jobtrac, Mainframe, TWS, CA7/CA11, Jobtrac/Arts, VAX, UNIX

Confidential, CA

Technical Support Specialist

Responsibilities:

• Resolved production abends for multiple accounts, JCL, SDSF, TSO, ISPF
• Monitored production cycles and manage resources to expedite critical jobs to execute
• Maintained and ensured the integrity and availability of the online applications
• Supported programming staff with ‘CMAN’ Application Change Implementation software.
• Released and restarted jobs and events for production and test through ESP, CA7/CA11, Jobtrac/Arts, CA Scheduler and VAX
• Performed weekly IPLs and backups

Environment: ESP (mainframe), CA7/CA11, Jobtrac/Arts, CA Scheduler, VAX, Jobtrac (mainframe),

Confidential, CA

Operations Analyst

Responsibilities:

• Monitored production cycles for Control-M and multiplatform interfacing with UNIX, Windows, AS400, and AIX
• Strong Knowledge of Control-M, Creating all facets of jobs - shouts, exclusions/share DSN, dependencies/successor jobs, calendars and tables for Application users, Ordering /forcing, releasing and restarting production and test jobs and events through Control-M
• Resolved production abends, JCL, SDSF, TSO, ISPF
• Submitted backup, Troubleshooted for users with their systems applications

Environment: Control-M, DSN, UNIX, Windows, AS400, AIX MVS