SUMMARY:

• Analytical and talented IT director skilled at navigating multi - year IT roadmaps and handling full project lifecycles from conception to close-out analysis. Experienced professional with a demonstrated ability to design and successfully execute technologically advanced improvement initiatives that stabilize systems, improve process efficiency, and drive revenue.
• Well-versed in BIG Data with certificate in HADOOP technology and hands on Hadoop set up " Cloud or Desktop" and utilization of it's Ecosystem "PIG, HIVE, HBASE, OOZIE, SQOOP".
• Well-versed in Agile methodology and Six Sigma trained with expertise in projects that support retail and supply chain application and support client stewardship.
• Natural leader able to hire, build, train, and motivate highly efficient top-caliber teams.
• Strong communicator with a proven track record of engaging stakeholders, collaborating with peers, and cultivating client relationships.
• Execute, support, and troubleshoot 26 critical back-end systems.
• Complete charge of $500M Supply chain Inventory system Development.
• Identify and present Store Systems Innovation suggestions to organizational leadership.
• Apply Agile and VLSS methodology to drive efficiency in producing project deliverables.
• Implement business process improvements that grow revenue and streamline best practices.
• Monitor project lifecycles from benchmark development to close out and analysis.
• Offer subject matter expertise on IT elements of intricate projects.
• Promotes positive and productive workplace climate through communication and collaboration.

EXPERTISE AREA:

• Senior IT Management Software Engineering
• Supply Chain
• Team Leadership
• Big Data Management
• Business Process Improvements
• Big Data
• Agile Methodology
• Six Sigma
• Team Leadership
• Supply chain
• Retail Systems Support
• Vendor Management
• Stakeholder Engagement

TECHNOLOGY PROFICIENCIES:

Databases: Hadoop 2.71.1, DB2, Oracle, Secure LDAP Databases, Microsoft SQL Server

Operating Systems / Software: Linux, Microsoft Office Suite, Solaris, Linux, HPux, Windows 2003/XP, IBM 3090, 3070, IBM Compatible PC 80386. PIG, HIVE, HBASE, OOZIE, SQOOP".

Languages: Java, J2EE, COBOL, Basic Assembler Language, MVS/ESA, MVS/JCL, VSAM, SQLDeveloper, IDCAMS, CICS, DB2, Oracle, OS Utilities, TSO/ISPF-PDF, Control M&R, HTML, XML, Microfocus Cobol, PRISM v4.5. Unix, MapReduce, Pig, Hive, Oozie, Sqoop, HBase

CAREER PROGRESSION:

Confidential, New Jersey

Consultant, Big Data

Responsibilities:

• Designs and executes technologically advanced improvement initiatives to support store systems.
• Negotiates software license agreements with vendors and evaluates productivity and revenue growth value-add.
• Collaborates with internal operations, marketing, and finance teams on multi-channel sales efforts.
• Engages stakeholders to ensure project benchmark buy-in.
• Hires, motivates, and trains team members while adhering to company policies.
• Creates a 35- member Support & Tactical Development Team charged with completing complex projects and resolving tickets that reduced problems by 40% in only six months.
• Responsible for production support of 26 front end applications including 24/7 support.
• Ownership of maintaining and supporting retail Inventory system resulting into over 40% overall improvements yearly.
• Drives profitability through raising supply chain warehouse returns rate by 85% in three months and boosting daily returns consolidation by 70% in just two months.
• Cut inventory transaction failure rates by 10% after applying Development improvements to supply chain inventory systems.
• Maintained support of Payment system functionality and applied various improvements which in turn improved bank communication for lost payments.
• Launches and consistently stabilizes projects including RSA security, iconic, ALP, tablet, iPad, and POS mobile.
• Attains domain operational excellence through project completion, problem resolution, and effective communication with internal and external teams.
• Owns accountability for building and implementing video-based training program for retail representatives.
• Offers SME guidance to development team in gift card replacement project.
• Propels IVR transaction success to rate to 88.9%.
• Allocates resources, plans projects, and monitors departmental business in cooperation with director.

Associate Director of IT

Confidential

Responsibilities:

• Directed cross-functional teams that executed technical projects aligned with organizational IT goals.
• Communicated billing system developments and problems as necessary and provided critical input during planning sessions.
• Exceeded expectations in project delivery deadlines and ensured 99% accuracy ratings.
• Took charge of supporting billing life cycle to secure proper invoices to our customers.
• Took charge of payment application and made sure to decrease percentage of lost payments.
• Oversaw production systems and optimized system wide availability and efficiency through implementing operational improvements
• Slashed incidents of production defects through providing fast and appropriate resolutions.

IT Manager

Confidential

Responsibilities:

• Led a highly efficient 16-member team through hands-on technical leadership.
• Developed and implemented long- and short-term projects, monitoring full lifecycle from planning to analysis.
• Motivated and mentored staff, delegating when appropriate, and consistently providing feedback for development and growth.
• Drafted detailed project specifications, developed innovative designs, and implemented programs based on communicated configuration specifications.
• Developed and executed new departmental best practices.

Confidential, Bedminster, NJ

Senior Program Analyst

Responsibilities:

• Guided a team of eight developers in the design and documentation of conversion development processes.
• Ensured each team members’ professional growth and attainment of highest productivity levels.
• Took accountability for key subsystems including accounts receivable.
• Improved processing for retail and indirect channel customer charges.
• Guaranteed clients an error-free process and ensured trouble tickets compliance.