SUMMARY:

• Information Technology professional with over 14 years of experience in Application Software Development in the full software development life cycle including Requirements Analysis , Design, Level of Effort Estimation, Development , Coding, Testing, Implementation, Production Monitoring and Support .
• Experience with the IDR Data Warehouse at Confidential housing Medicare & Medicaid Claims and other data such as Drugs, Beneficiary, Provider etc.
• Experience as an Estimator on the Confidential IT VMS Design and Review Group providing design and technical estimates for the ViPS Medicare Software Changes to process DMEPOS Medicare Claims for Confidential .
• Experience as Technical Lead providing technical assistance to Confidential resources working in projects in the Validation Database Support (VDB) Team, DVTT (Social Security Administration).
• A keen communicator with strong analytical, problem - solving, presentation and leadership skills. Currently pursuing an Online Master’s Degree in Applied Health Informatics.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer

Responsibilities:

• Monitor and support scheduled jobs on the mainframe to create weekly, monthly and annual reports.
• Work on individual FOIA adhoc requests, DOJ, other IDR extract requests from requirement analysis to creation and delivery of the extract files using Teradata Utilities.
• Work on automating existing Mainframe/SAS reports that are later posted on the Confidential website using Teradata Utilities and SAS EBI Tools.
• Work on automating existing Mainframe extracts and enhancements to existing mainframe extract processes for the RAC (Recovery Audit Program), Tricare, DSH (Disproportionate Share Hospital), Blue Button, Part-D Duals, MNUP (Medicare Non-Utilization Project) etc.
• Work on creating standard operating documents (SOP) for ongoing and new extracts.
• Adhere to Contract Specific Standards and Protocols to document code and unit test results and store in SharePoint folders.
• Attend meetings including, but not limited to, customer calls, project kick-off meetings, project reviews, status meetings, and regularly-held staff meetings.
• Provide Mainframe Technical support to team members as and when needed/requested.

Skills Utilized: Teradata Utilities such as Fast Export, Fast Load, Teradata SQL Assistant, SAS EBI Tools (SAS EG, SAS Information Map), COBOL, DB2, Confidential, REXX, DFSORT/SYNCSORT, TSO/ISPF, File Aid, ENDEVOR, CA-7, CA-VIEW(SAR), CA-APCDOC, MS Office Suite, SharePoint, Confidential OS/390

Confidential

Principal Programmer

Responsibilities:

• Work on Analysis Client Requests, Production Support Tickets to identify and document the functional and technical changes providing Level of Effort estimate for the identified changes using the RTM (Requirement Traceability Matrix) Software following in-house estimation standards
• Occasionally, Work on Development Client Requests for Quarterly releases. Perform Code and Unit Testing in Test Environments using COBOL, CICS, VSAM, Confidential, PROCs, Copybooks, Runbooks, ENDEVOR, and other ISPF Tools
• Adhere to Contract Specific Standards and Protocols to document Functional and Technical Estimates, Code and Unit Test Results and store in SharePoint folders
• Attend meetings including, but not limited to, customer calls, project kick-off meetings, project reviews, status meetings, and regularly-held staff meetings
• Provide Technical Mentoring to junior resources as and when needed / requested

Skills Utilized: RTM, COBOL, CICS, VSAM, Confidential, REXX, DFSORT/SYNCSORT, TSO/ISPF, File Aid, Expeditor, ENDEVOR, CA-7, SAR, MS Office Suite, SharePoint, Confidential OS/390 Windows 95 / NT

Confidential

Computer Systems Analyst Staff

Responsibilities:

• Participate in Technical Project Kick-Off, Technical Code/Test Results Walk-through Review Meetings
• Create Technical Specifications /Design Documents and VISIO Diagrams
• Identify Potential show-stoppers and risks involved to successful implementation
• Conduct Technical Brown-Bag Sessions
• Perform End-to-End Implementation of Adding the Debt Management Remarks Flat File System to the Validation Environment using ENDEVOR, ISPF Skeletons, ISPF CLISTs, ISPF Panels, REXX, Control-M
• Perform End-to-End Implementation of Adding the Case Processing and Management (Disability) DB2 System to the Validation Environment using Compuware File Aid RDX, ENDEVOR, ISPF Skeletons, ISPF CLISTs, ISPF Panels. REXX, Control-M
• Perform End-to-End Implementation of Adding the Veterans Affairs Flat File System to the Validation Environment using ENDEVOR, ISPF Skeletons, REXX, Control-M, COBOL, Copybooks, Confidential, PROCs
• Track Project progress in ALM
• Provide Ongoing Backup Support for an existing Daily Batch Process (IGOOD) that identifies a bad case to be cloned and takes corrective measures
• Provide Technical Assistance/ Consultation to Team Members and provide resolutions to troubleshoot abends/errors
• Attend meetings including, but not limited to, planning meetings, problem resolution sessions, project reviews, status meetings, and regularly-held staff meetings
• Mentor New Resources

Skills Utilized: COBOL,DB2, Confidential, VSAM,REXX,CLIST,ISPF Dialog Management, TSO/ISPF, FileAid, Expeditor, Control-M, Cyber Fusion, ENDEVOR, File Aid RDX, File Aid/Data Solutions, CA-7, DB2, SAR, DFSORT/SYNCSORT, MS Office Suite, Confidential OS/390 Windows 95 / NT, ALM

Confidential

Computer Programmer

Responsibilities:

• Identify and modify the SYNCSORT Control Cards and Confidential Procedures to include the Mega Miles 2012/2013 promotion bonus code for 26 participating airlines
• Perform Unit testing of the Daily, Weekly, Bi-Weekly and Monthly Airlines Jobs (26 in all). Conduct Code and Unit test results review
• Implement via Confidential / Clear Quest. Provide Post-Implementation support
• Create new Unload and Load COBOL Confidential programs to unload from Confidential Tables (Folio, Accommodation, Certificate, Charge). Modify existing COBOL Load Driver to call new Load programs for Confidential Tables
• Modify PROC JCLs to execute the new COBOL programs. Create Run Control and DB2 BIND Cards. Modify SYNCSORT SORT Cards.
• Mock up test data in test DB2 environments, Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Case / Clear Quest. Provide Post-Implementation support

Confidential

Responsibilities:

• Modify the COBOL Confidential Frequent Flyer Check Digit Routine that use Continental’s One Pass Check Digit Routine and United‘s Mileage Plus Check Digit Routine to process both Continental and United’s Frequent Flyer numbers for the United/Continental Merger.
• Conduct Code and Unit test results review
• Implement via Confidential /Clear Case / Clear Quest. Provide Post-Implementation support

Confidential

Responsibilities:

• Updated the COBOL Pre-Processor program with modified business rules for processing market codes and visit types for Confidential and Friends and Family partners. Updated the COBOL Error Processing program to handle exceptions that are set to error in the Pre-processor.
• Mock up test data in test DB2 environments, Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Quest. Provide Post-Implementation support

Confidential

Partner Support

Responsibilities:

• Maintenance of the Weekly Invoice/Cancel process which includes SFTP, COBOL Programs and JCLs.
• Customer point of contact

Confidential

Responsibilities:

• Modify the COBOL Confidential Frequent Flyer Check Digit Routine to validate Confidential (China Travel) Customer ID’s
• Conduct Code and Unit test results review
• Implement via Confidential /Clear Case / Clear Quest. Provide Post-Implementation support

Confidential

Responsibilities:

• Updated the COBOL Pre-Processor program to process stays from Gaylord Properties
• Mock up test data in test DB2 environments, Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Quest. Provide Post-Implementation support
• Created a new Confidential COBOL program to process user requests such as Add/Modify/Delete Seasonal Award Dates for every property and update the Seasonal Awards DB2 table
• Mock up test data in test DB2 environments, Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Quest. Provide Post-Implementation support
• Created a Monthly Batch process to Unload production data using BMC Unload Utility and load the unloaded production data using the Load Replace BMC Load Utility to Test Environments
• Mock up test load data to load to test DB2 environments, Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Quest. Provide Post-Implementation support
• Create a Scheduled Daily Batch Process to gather information to update Property Tables. Create a Confidential COBOL DB2 Program to read Static Lookup Property DB2 tables and consolidate property information from an Open Property Announcement email, Perform property checks and edits to add property to Property Tables/
• Create DB2 Static Property Lookup Tables
• Mock up test load data and perform Unit testing. Conduct Code and Unit test / System test results review
• Implement via Confidential /Clear Quest. Provide Post-Implementation support

Confidential

Responsibilities:

• Function as Technical Lead providing Technical support and guidance to team members during the development lifecycle of the project including requirements, coding, testing and implementation
• Participate in Technical Project Kick-Off, Technical code Walk-through Review Meetings
• Identify Potential show-stoppers and risks involved to successful implementation
• Implement Code Enhancements to the ISPF Dialog Process for the Common Criteria Selection Source Code
• Implement Compuware’s Data Solutions for the Title XVI Claims System, Modernized SSI Claims Systems (MSSICS) which is partly on CA-IDMS/DB and partly on DB2
• Automate data selection routines, data cloning routines, and data sanitization routines for Debt Management Systems such as External Collection Operation (ECO), Recovery and Collection of Overpayment Process (RECOOP) and Recovery of Overpayments, Accounting & Reporting (ROAR)
• Convert DB2 Applications for ICDB (Integrated Client Database) Person and T2Shared DB, Modernized SSI Claims Systems (MSSICS), SUMS Title XVI Initial Claims ODS and Automated Interim Assistance Reimbursement to use Fileaid RDX, also implement Data Solutions for these systems.
• Monitored the VDB Daily Morning Run (Batch processing involving 390+ jobs). Provided problem analysis and resolution for ABENDS, slow processing, and inaccurate data results
• Monitored the VDB Mailbox and provide prompt Customer Service to VDB customers
• Developed VDB system PDF documentation, operating procedures for the VDB update processes for the various systems
• Developed an Automated plan to convert Mainframe file(s) into PDF documents on LAN using REXX, Confidential, Control-M, Cyber Fusion on the Mainframe and Visual Basic Scripting using VBA macros and File System Object and Windows Scheduling on LAN
• Attend meetings including, but not limited to, planning meetings, problem resolution sessions, project reviews, status meetings, and regularly-held staff meetings

Confidential

Responsibilities:

• Conversion of Easytrieve Reporting Program to a COBOL Program
• Modify Agent Performance CICS Screens using SDF2
• Modify CICS Program for Screen changes for the Agent Performance Application
• Analyse and document use cases for the existing property and casualty / Life and Health assignments systems common modules
• Re-design COBOL-IMS-CICS common modules that read existing property and casualty / Life and Health assignments systems on IMS databases to read from the new assignments system, Confidential located on DB2 on AIX server
• Design, Develop and test router programs that facilitate reading from old and new assignment systems using SOAP messaging in CICS for online programs
• Analyse Reports that read the existing property and casualty / Life and Health assignments systems on IMS databases and document data used

Confidential

Responsibilities:

• Maintain & Re-design of New Business, Bills, Cancels, ACC, Underwriting Cancels Batch & midday nightly Job flows for product lines Auto, Commercial Auto & Special Lines which involve writing new Confidential ’s, PROC’s, PARM Cards, VSAM Cards, DB2 tables and new backend programs using COBOL with DB2 and modifying existing Confidential ’s and PROC’s and Programs.
• Implement Job Flows using Changeman, CA-7 and perform dry runs of the Confidential ’s/PROC’s/PARM’s/VSAM’s moving to production by interacting with production control.
• Modify, test and implement existing COBOL Programs that read Metacode print data for changes to the Metacode format.
• Build REXX tools using REXX with ISPF Skels, Tables & Panels to parse metacode data for analysis and testing purposes, move and validate control data from server to the mainframe.
• Support IT activities such as creation of new progressive LOGO’s; provide metacode print output for projects requesting to see their change.

Skills Utilized: COBOL, Confidential COBOL, Easytrieve, DB2, Confidential, VSAM,REXX,CLIST,ISPF Dialog Management, TSO/ISPF, FileAid,Expeditor,ZEKE Scheduling, Control-M, Clear Case, Clear Quest, Confidential, Cyber Fusion, ENDEVOR, Changeman, File Aid RDX, File Aid/Data Solutions, DFSORT/SYNCSORT, CA-7, CICS,SDF2, SAR, SOAP Messaging in CICS,DB2,IMS DB, MS Office Suite, VBA for MS Word, VB Scripting using File System Object, Windows Scheduler, Adobe Professional 8.0, Confidential OS/390 Windows 95 / NT / Vista to design, develop and test router programs that facilitate reading from old and new assignment systems using SOAP messaging in CICS for online programs etc.

Confidential

Responsibilities:

• Specialize in the Scrubber and 837Professional & 837Institutional ( Confidential ) sub-system areas within the Front End system area of Confidential
• Participate in discussions of the Technical Design Documents of the Customer service requests (CSR s) with the Mentor and Subject Matter Expertise. assigned to the customer service request (CSR)
• Develop Unit Test Plan, Unit Test Cases and Unit Test Matrixes.
• Code and Perform Unit testing of the customer change request in the test region.
• Performed testing by writing rexx routines thereby eliminating errors that arise from manual testing and improving efficiency
• Ensure SME and Customer sign-0ff of the unit test results.
• Promote impacted / changed components to the Model Office / User Acceptance region(s) on the deliverable date specified in the team assign
• Create or Update specifications document(s) related to the system area(s) that has/have undergone change as part of the customer service request (CSR)
• Maintain the Customer service request checklist to ensure that the customer change request completes on time and moves to production without defects
• Specialize in the NPS ( Confidential Processing System) sub-system area within the testing area of Confidential and have performed testing for financial, payment resolution, front end and online system areas in particular
• Have been involved in the Confidential (National Provider Identifier) Customer Service requests and also requests that deal with pre-authorizations and co-ordination of benefits
• Worked on customer service requests that involve direct FDE (Flexible Data Entry) as well as 837 EDI Confidential claims
• Worked on customer service requests that involve pricing claims using limit types
• Worked on customer service requests for professional , institutional as well as dental claims
• Performed review of the customer service requirements document and have developed test plan, test cases and test matrixes detailing every test case scenario to be tested in the Unit Test, Model Office. and User Acceptance regions
• Performed Unit Testing/ Model Office Testing / User Acceptance Testing of Customer service requests (CSR’s) as they move from status OPEN to COMP(lete) as applicable
• Notify the Construction Software Engineer and all resources assigned to the customer service requests (CSR) of any defects identified during any or all of the testing phases, Unit Test, Model Office or User Acceptance
• Perform re-testing of test cases that failed. Work with the construction software engineer and track the failed test cases to closure
• Follow testing standards adopted by Confidential

Skills Utilized: COBOL, Confidential, VSAM, REXX, TSO/ISPF, FileAid, Expeditor, Confidential Utilities, SAR, CICS, DB2, MS Office Suite, Confidential OS/390 Windows 95 / NT to develop unit test plan, unit test cases and unit test matrixes. Code and perform unit testing of the customer change request in the test region from November 2005 to November 2006.

Confidential

Software Engineer

Responsibilities:

• Maintain the Business Requirements Document (BRD) for core voice
• Create and maintain the Requirements Traceability Matrix and the Business Requirements Document (BRD) checklist
• High-Level Design - Create first draft and review Use Case Documents for core voice
• Perform Peer Review
• Built a tool using VBA for excel to automate the generation of the weekly daily capacity report from previous weeks daily capacity reports
• Analyse the complete COBOL Program Structure
• Involved in the design phase of the ISPF Dialog Application written in REXX language that included the high level as well as the low level design of the Application which was designed to generate a stub COBOL program based on the inputs provided by the user through ISPF Menu Panel(s)
• Part of the construction team that coded the ISPF Dialog Application using REXX language and ISPF services or dialog elements such as Panels, Skels,Messages,Tables and variables
• Coded the driver module of the ISPF Dialog Application in particular
• Executed the ISPF Application & verified the output COBOL Stub program generated as a result of the COBOL Skeleton Generator ISPF Dialog Application
• Reviewed output error reports, fixed bugs, performed re-testing and tracked defects to closure
• Provided technical assistance in REXX and ISPF services to members on the team

Skills Utilized: REXX, Confidential, ISP Dialog Services, Library Management Facility, DFSORT/SYNCSORT, Windows XP, VBA for Excel, MS Office Suite, Confidential OS/390 Windows 95 / NT to create and maintain the Requirements Traceability Matrix and the Business Requirements Document (BRD) from January 2005 to November 2005.

Confidential

Programmer

Responsibilities:

• Detailed analysis of batch jobs of all applications such as membership to identify specific areas for improvement for top bad performers and recommend solutions.
• SQL Fine tuning for CPU consuming queries.
• Recommend programming changes to the COBOL modules that will enhance performance
• Recommend structural changes to Confidential and Procedures
• Draft recommendations based on detailed analysis of each application with figures
• Performed Gap analysis of JCLs, PROCs, Control Cards, Confidential Utility Programs used across MetLife, NEF and GenAm Mainframe systems
• Documented the differences that existed between the MetLife, NEF and GenAm Mainframe systems as a result of the gap analysis done
• Performed design of the ISPF dialog application written in REXX which will be used for the standardization purpose that will convert existing JCLs,PROCs,Control Cards, Confidential Utility Programs used by NEF and GenAm Mainframe systems to conform to METLIFE standards
• Part of the construction team that coded the standardization ISPF dialog application using REXX and ISPF Services or Dialog elements to convert NEF and GenAm’s JCLs,PROCs and Control Cards to conform to MetLife Standards
• Part of the team that coded the standardization modules for JCLs, PROCs and Control cards in particular which involved unit as well as extensive integration testing
• Executed the ISPF Application & Verified the converted JCLs, PROCs and control cards for correctness and analysed error reports generated as the result of standardization. Corrected the errors, performed re-testing and tracked defects to closure
• Migrate 13 selected jobs of the Actuarial Application in New England Financials (NEF) Mainframe to MetLife Mainframe
• Standardise NEF jobs to conform to MetLife standards using a standardisation ISPF Dialog Application written using the REXX language developed by Confidential for MetLife
• Run and test converted jobs and verify output reports generated for correctness to make sure there were no impacts as a result of the standardization
• Report any discrepancies noticed as a result of standardization
• Understand the schema and sub-schema of the system and the functionality of Customer Mailing screens
• Prepare detailed Business Functionality Specification documents and perform peer review
• Provide the business functionality specification document to the construction team for coding
• Detailed study of PL/1 and COBOL working storage structure and their relationship. with each other
• Perform analysis, design of the dialog application utility which will be used for conversion purpose
• Code the conversion utility using the rexx language and ISPF utilities
• Convert PL/1 data elements in the PL/1 modules to equivalent COBOL working storage in COBOL modules using the conversion utility
• Verify output COBOL equivalents. of the input PL/1 data elements
• Analysis, design, coding and testing of Mailing Change requests.
• Re-design and test the Daily and Quarterly Batch cycle

Skills Utilized: COBOL, Confidential, VSAM, REXX, TSO/ISPF, FileAid, Expeditor, Changeman, OPC Scheduler, SAR, CICS, DB2, ISP, Dialog Services, Library Management Facility, DFSORT/SYNCSORT, MS Office Suite, Confidential OS/390 Windows 95 / NT to perform Gap analysis of JCLs, PROCs, Control Cards,