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Senior Programmer Analyst Resume

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Summary:

  • Over 8+ years experience in developing software application projects using IBM Mainframes technologies involving COBOL, JCL, VSAM, CICS and DB2 along with some business analyst experience in banking and financial business.
  • Over 6+ years of experience in development of banking applications to support their day- to-day banking operations. Supported banks Barclays, American Express, GE Money, GE Consumer Finance, Lloyds TSB,, National Bank of Kuwait (NBK) and other banks in Latin America. Have strong working knowledge on banking products like Card Pac, Vision plus, ACH and PEP+ used by large banks.
  • Strong exposure in store and process credit card accounts and process transactions (Visa, MasterCard, American Express, Europay, private label transactions). Having strong domain knowledge in application catering to banking/Credit cards / mortgage business. Familiar with full life cycle of credit cards applications for different banking systems.
  • Worked with First Data Corporation, one of the top payment systems organizations in the world for providing banking solutions like electronic payments, Transaction warehousing, collections systems, Mortgages.
  • Strong expertise in business systems analysis and design, development, testing, deployment, system documentation.
  • Strong expertise in running production batches, Monitoring production batches, resolving batch abends, providing solutions to high priority issues, abends and meeting SLA's on time.
  • Proven expertise using tools like File-Aid, Abend-aid, Change Man and Endeavor. Used debugging tools like Xpeditor, Intertest and Endeavor.
  • Strong knowledge in Web services technologiesC, C++, UNIX, JAVA, JSP, Servlets, Web Sphere, Java Script, VB Script, PERL,XML, HTML and DHTML
  • Proven expertise with functional testing of banking applications like Vision Plus and Mainframe testing. Have strong experience in using testing tools like Mercury Quality Center, Mercury Test Director, QTP, Automation Testing and MS Office Suite.

Education:

  • Bachelors Degree in Computer Science.
  • Masters Degree in Computer Applications.

Technical Skills:

O/Systems: TSO/ISPF, Z/OS, UNIX, MVS Windows NT/98/95/2000/XP
Languages: COBOL, JCL, CICS, C, C++, PL/1, SAS, REXX, UNIX Shell scripting, JAVA, XML, HTML and DHTML.
Databases: VSAM, DB2, SQL, PL/SQL, DB2 Utilities, DB2 Stored Procedures, Sybase, IMS, QMF, Oracle 9i and MS ACCESS.
Schedulers: CA7, CONTROL-M, Job Trac and OPC.
Testing : Sound knowledge in Vision PLUS functional testing, Mainframe Testing and Mercury Quality Center.
Other Tools: File aid, Change Man, Xpeditor, Endeavor, Roscoe, MQ Series, Abend-aid, Fileaid-DB2, Intertest,
Connect:
Direct/NDM, QMF and SPUFI.
Banking Applications: Vision Plus, CardPac, ACH, PEP+, ETS.

Professional Experience:

Client : Confidential, Orlando
Duration : Mar 08 - Present
Designation : Senior Programmer Analyst
First Data is a global technology leader in information commerce. The company serves more than 5.4 million merchant locations, more than 2,000 card issuers and their customers and millions of consumers worldwide including virtually any form of payment, including credit, debit, private-label, smart and stored-value card solutions, wireless payments, RFID and ACH solutions.

Project Description:
This project is about converting existing credit card application Vision PLUS used by banks in Latin America from version 2.X to 8.X. A common system called PROCESSA has been developed by First Data Inc for banks in Latin America region. The common application will be used by different banks in Latin America with Client ID and IPP switch. Vision Plus application in Argentina Mainframe was developed in AS/400 with Vision Plus 2.x version standards. The overall conversion process includes upgrading their existing Vision Plus 2.x version to Vision plus 8.x version. Final conversion process includes moving full system from Omaha mainframe to Argentina Mainframe. The overall conversion process includes

  • Responsible for writing high level design, technical design documents.
  • Analyzing existing AS/400 programs, interfaces and converting them into normal Mainframe COBOL programs.
  • Analyzing existing Vision PLUS functionalities in 2.x version. Incorporating new changes in 2.x as per 8.x Vision Plus version standards.
  • Verifying and validating field values in master files of AS/400 to 8.x version master files. Includes field to field data mapping (matching & non matching fields) and incorporating corresponding changes in programs.
  • Creating new jobs, Procs, Parm libraries, VSAM datasets in Argentina mainframe standards. Testing all jobs, running test batched for data consistency.
  • Running test batches, development batches and verifying online screens to verify data consistency across all files.
  • Moving all converted files, jobs, procs, parm libraries from Omaha mainframe to Argentina Mainframe.
  • Provided support during System Integration testing and user acceptance testing.
  • Preparing conversion installation documents and guidelines for the whole conversion procedure.

Functionalities handled:

  • Existing Address format fields in Account screen has been customized as per 8.x version standards.
  • New custom fields have been introduced in direct debit/ Direct Credit process.
  • New file path interface programs (for routing transactions through Visa/Master) has been developed in 8.X standards for transactions coming and going out CMS (Credit Management System).
  • New report programs for direct debit, direct credit transactions has been developed. New interface developed to route all Automatic Clearing House (ACH) transactions into the existing system.

Team Management:

  • Responsible for managing team in onsite/offshore model.
  • Responsible for interacting with client for issues related deliverables and status updates.
  • Conducting training sessions, knowledge transfer sessions and team meetings.
  • Helping team members in complex business flow understanding, providing resolutions for high priority issues or abends.
  • Involved in preparing project documentation like project status, project plan, schedules, process documentation, team information and project closure documents.
  • Maintained Microsoft Project document like scheduling, project timelines, reporting, status update to client, and presentation to client.
  • Updating client deliverables on daily basis.

Vision PLUS Modules: Credit Management System, Merchant Banking System, Financial Authorizations, Collection Systems, Account Management System (Customer Care), Transaction management Systems (TRAMS/Transaction routing)
Environment: TSO/ISPF, AS/400, COBOL, JCL, CICS, DB2, SQL, ACH, FTP, Xpeditor, Control-M, QMF and XML

Project Name : Confidential
Duration : Aug 06 - Feb 08
Designation : Senior Programmer Analyst
Project Description:
Cap Gemini engagement with FDI includes, providing Vision Plus application support for Credit Card implementation for banks in EMEA (Europe, Middle East & Africa)region. This includes providing resolutions for defects/issues (high priority, moderate and low) through Mercury Quality center, raised by business. This engagement also includes developing/modifying their existing credit cards application. Overall support will be provided for the following banks in EMEA region. First data developed a common vision plus application for Banco Mias, Riyadh Bank, NBK (National bank of Kuwait, Alf-Allah Bank, Bank Samba and Barclays Bank.
Application Support:

  • Involved in resolving defects raised by business through Quality Center for latest release.
  • Worked 24*7 on call support to meet all SLA's.
  • Responsible for providing resolution for high priority defects to meet SLA's.
  • Developed Easytrieve programs to extract / create report for the required data.
  • Responsible for testing and preparing installation guideline documents.
  • Tested programs using debugging tools like Xpeditor.
  • Overall support was provided during System Integration testing and user acceptance testing.

Development:

  • New Payment method options are introduced into Payment application for Credit management Systems.
  • New interface program (file path) has been introduces for the transactions coming from external ( Ex MasterCard/Visa network) source into Vision Plus System.
  • Over limit fee and service charge fees functionality has been modified.
  • Delinquent, collection accounts are routed to Collection systems through new interface.
  • New Interest tables are introduced for interest accrual methods.
  • Responsible for running and resolving development, testing and production batches.

Environment : COBOL, JCL, CICS, VSAM, DB2, Change Man, QMF, UNIX and Control-M.
Vision plus : Credit Management System, Collection Tracking System and Dispute System (ITS).

Project Name : Confidential, Australia
Duration : Jun 04 - Jul 06
Designation : Programmer Analyst

Tactical Projects involves the tasks which allow working directly with GE Money's personnel in order to determine and confirm business requirements and subsequently developing conceptual solution options to discuss with GE Money. The service will be provided in response to work requests and enhancement channeled through GE Money's ITPMO's.
There are many projects which do not fall either under category of production support or under the category of projects. The requirement is to effectively and quickly complete and implement these tasks

Developed following functionalities:

Warning Codes setup, CLIP, XCalibur API, MasterCard Mandates and introduced New block code methods.

  • Involved in estimations for the various business requirements.
  • Involved in analysis, design and coding of various work requests.
  • Involved in preparing functional and technical specification for business requirements.
  • Involved in developing batch and online programs using COBOL language.
  • Involved in unit testing, system testing and user testing.
  • Responsible for unit, system and user testing.
  • Scheduled batch jobs in Development, testing and production phase.
  • Prepared code turn over forms, installation guideline documents and implementation documents.

Environment: TSO/ISPF,COBOL, JCL, VSAM, CICS, DB2, Change Man, Control-M, Xpeditor and XML.

Project Name : GE UK Release and Upgrade 8.14 to 8.17
Duration : Mar 03 - May 04
Designation : Programmer Analyst

This is a conversion is about, the present Vision Plus system needs to be upgraded from V+ 8.14 to V+8.17.periodically Paysys releases enhances or fixes which must be incorporated with the base code to maintain the latest specifications of MasterCard and Visa etc or to remove certain bugs in the previous versions of the code.
Responsibilities

  • Analyzing system and retrofitting fixes into system
  • Applying new fixes/developing new programs.
  • Staging/mass compiling code using Change man.
  • Involved in developing new programs using COBOL language.
  • Involved in unit testing, system testing and user testing.
  • Involved in preparing unit test plan and unit test results documents.
  • Involved in writing test scripts, test conditions.
  • Involved in preparing code turn over forms, installation guideline documents and implementation documents.

Environment: TSO/ISPF, COBOL, IBM JCL, IDCAMS, VSAM, CICS, DB2, SQL, DB2 Stored Procedures, File-Aid, Endeavor, CA-7, Xpeditor and Change Man.

Project Name : ADP Tax Restructure Engine Support
Duration : Aug 02 - Feb 03
Designation : Programmer Analyst
Confidential competencies are in processing, compliance, money movement, and risk
management, providing time-saving financial and compliance-related services to over 500,000 clients.
The Core Tax Applications are designed with very large and complex modules.
The project "Tax Engine Restructure " is initiated to Overcoming these Development and Testing challenges, necessitates an overhaul of the Core Tax Applications

  • Involved in preparing technical design, technical specification, unit testing, system testing and User acceptance testing.
  • Worked extensively on ADP Amendment Tracking System (ATS).
  • Familiar with ATS users like Agency relations, agency supports, field services, tax processing-exception, filing research and amendments, financial communications, funds and risk management.
  • Familiar with ATS Daily Capture Processing and nightly batch processing.
  • Familiar with Federal Unemployment Tax Act ( FUTA ) and 940 , Credit Reduction, Tentative Credit, Futa Transactions,
  • Have strong domain knowledge in ADP US Federal, State, local taxes, Federal Insurance Contribution Act (FICA) tax, FUTA, Quarterly Tax Filing System, Annual Tax Filing System
  • Developed custom programs to report ACH transactions that posted.
  • Responsible for running ADP Payroll, tax filing company batch jobs.
  • Responsible for generating EasyPay bank total reports, Collection reports, PEP+ daily correction reports.
  • Have proven expertise in using interactive testing and debugging tool ASG-SmartTest. Used other ASG automated tools like ASG Encore, Smartdoc to find cyclomatic complexity of program code coverage.

Environment: COBOL, JCL, IDCAMS, DB2, SQL, ACH, PEP+, QMF, Change Man, Endevor, Abend-Aid, ASG Tools, UNIX and Control-M

Project Name : Confidential
Duration : Aug 01 - Jul 02
Designation : Programmer Analyst
Confidential is a multi-line insurance company, offering Auto, Home, commercial and Life insurance through the network of independent insurance agents.
Cap Gemini engagement includes,
Support the existing AIS production application with minimal impact on business
Work with EIG and its partners to assist in the future rollouts to remaining EIG Agents
Work with EIG to enhance the feature set of the application
Responsibilities:

  • Understanding AIS application for the existing system.
  • Involved in analysis, Design and implementation for business requirements.
  • Resolving issues raised by business on priority basis
  • Prepared technical and functional specification documents.
  • Coded CICS - DB2 programs using COBOL language.
  • Developed interface programs in COBOL language for different interfaces.
  • Performing unit testing, preparing Unit Test Plan and Unit Test Results.
  • Responsible for product factory and policy administration modules.
  • Interacting with client for the status updates.

Environment: TSO/ISPF, COBOL, JCL, IDCAMS, IMS, DB2, SQL, QMF, Change Man, Xpeditor, CA-7 and File -Aid.

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