SUMMARY:

• Overall 9+years of total professional experience as a Salesforce consultant.
• Experienced in onsite - offshore Transition Planning - Application assessment, Organization Structure, Knowledge
• Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards
• Possess deep knowledge and Extensive experience in writing APEX classes, Visualforce pages, SOQL, SOSL & Triggers
• Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team
• Used Force.com platform for developing feature rich and user friendly Visual force pages for enhancing Salesforce UI
• Experience in development, administration, configuration, Implementation, and Support of sales force CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform
• Good knowledge of Governor limits and experienced in customization of existing code in accordance with the governor limitations
• Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements
• Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites
• Experience in QA testing and involved in Process and Integration testing.

TECHNICAL PROFICIENCY:

Force.com platform, Apex Classes, Visualforce Pages, Controllers, Custom Applications, Custom Objects, Custom Tabs, Data Modelling, Relationships Email Services, Automation process(es) (Workflow & Approvals), Security Controls Reports and Dashboards.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Environment: Salesforce.c o m Force.com platform, Apex Classes, Visualforce Pages, Controllers, Custom Applications, Custom Objects, Custom Tabs, Data Modelling, Relationships Email Services, Automation process(es) (Workflow & Approvals), Security Controls Reports and Dashboards.

Responsibilities:

• Using Agile Methodology for developing this project.
• Involved in Sprint planning meeting on a regular basis and also providing the estimates for the task allocated.
• Made use of Aura framework to design the application in Salesforce Lightning which involves coding, testing and configuration of the application.
• Worked on CPQ - Configure Price Quote for the application designed by interacting with Oracle BIG Machine.
• Worked on Integrating the SalesForce Application with external application by making use of the Web Service SOAP and REST API.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products.
• Imported accounts and contacts data through Import Wizard.
• Worked on data migration from databases to SFDC using Apex Data Loader.
• Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.
• Performing the Risk Analysis and Cost Assessment for the Project implementation.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.

Confidential

Salesforce Developer/ Administrator

Environment: (with skill versions)

Software: Force.com platform, Apex Classes, Visualforce Pages, Controllers, Custom Applications, Custom Objects, Custom Tabs, Data Modelling, Relationships Email Services, Automation process(es) (Workflow & Approvals), Security Controls Reports and Dashboards.

Responsibilities:

• Involved in requirement analysis, designing and coding as per requirement.
• Used Agile Methodology for developing this project.
• Involved in resolving issues found during Unit Testing,QA Testing & User Acceptance Testing (UAT)
• Developed cloud computing application using Force.com, Visualforce and Apex Languages.
• Designed and developed Triggers, Apex classes, Visual force Pages and data loading in Sandbox, Quality and Production environments
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings
• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation
• Worked on web services making use of SOAP for communicating with external system.
• Developed workflows to notify users for respective action items based on application status.
• Involved in Coding, Development and testing the application developed.
• Designed and developed Custom Objects, Custom Apex Classes, Controllers Classes, extensions and Apex Triggers to handle business logic and used debug logs to trace the execution and used Apex Data Loader to migrate data.

Confidential

Salesforce Developer/ Admin

Environment: (with skill versions)

Software: Force.com platform, Apex Classes, Visualforce Pages, Controllers, Custom Applications, Custom Objects, Custom Tabs, Data Modelling, Relationships Email Services, Automation process(es) (Workflow & Approvals), Security Controls Reports and Dashboards.

Responsibilities:

• Used waterfall Methodology for developing this project.
• Created Custom objects, custom fields, Picklist, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages according to application requirements.
• Worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards and customized them to business needs.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created page layouts to organize fields, custom links, related lists and other components on detail pages and designed Workflows, Validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Responsible for creating Sharing rules among all the users in Different Roles and Subordinates
• Responsible for creating Queues, Workflows rules and tasks to share and automate work to the users in the Queue.
• Created unit test cases and coordinated change requests to drive the business requirements during Integration and Testing stages.
• Responsible for migrating developed packages from different sandbox and QA instances.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Involved in Unit, Integration and User Acceptance testing.
• Responsible in developing Unit test scripts, Technical and Functional specification document.

Confidential

Salesforce Consultant

Environment: Force.com platform, Apex Classes, Visualforce Pages, Controllers, Custom Applications, Custom Objects, Custom Tabs, Data Modelling, Relationships Email Services, Automation process(es) (Workflow & Approvals), Security Controls Reports and Dashboards.

Responsibilities:

• Serve as the point of contact for all Salesforce related issues, updates, enhancements and questions for the organization.
• Collaborated in requirement gathering, business mapping/analysis.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.
• Built and managed custom reports for sales manager and executives.
• Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity, and Lead.
• Implemented Chatter, created public and private groups.
• Created Workflows, Approval processes, Validation rules and sharing rules.
• Customized Company Profile, Security & Access Controls and Communication Templates as per the organization requirements.
• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.
• Exported data from legacy system and imported into SFDC through Apex data loader.
• Responsible for deploying changes through change sets from Sandbox systems to QA and Production environment.
• Responsible for building up new reports and dashboard as per the organization requirements.
• Performed Data Analysis and migrated data to Force platform using Data Loader.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.