PROFESSIONAL SUMMARY:

• Qualified professional with 6+ years of experience in IT and over 4+ years in designing and developing applications in PRPC.
• Adept at Pega Implementation Life Cycle entailing business process modeling, PRPC design, development, deployment, Pega Business Rules Engine & Java/J2EE based applications
• Hands on experience in Pega PRPC 5.x/6.x/7.x, troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL and SMA.
• Knowledgeable in the Initial set up of the application by defining the Rule Sets, Organizational Hierarchy, and Enterprise Class Structure.
• Excellent understanding of various types of Rules like Product Rules, Correspondence Rules, Integration Rules, Ruleset management and associated tools such as export & import.
• Hands - on experience in Flows, Flow Action, Activities, Properties, Access Groups, Sections in PRPC.
• Technically skilled in interpreting Tickets and comprehension of complex Flow Shapes for business scenarios.
• Involved in designing high level Class structure, Workflows, and Rule Sets in PRPC.
• Proficient in creating Access Groups, Operators, Work Manager and End User ID’s, Rule Set versions, Work Baskets, Work Parties required to develop applications.
• Experience in implementation of various PRPC components like Data Transform, Decision Table, Decision Tree and Declarative expressions.
• Skilled in creating UI’s using Harness, Section, and HTML.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Hands on experience in creating the List view and Summary view reports.
• Experience with Pega Worklist and Workbasket functionalities.
• Implementation of PRPC in Agile, Scrum, Waterfall, and Kanban methodologies.
• Experience in generating Process Diagrams and Discovery Maps.
• Worked with project team (onsite/offshore) in terms of understanding, helping team members with knowledge sharing and ensured smooth delivery of the project.
• Experience in implementing Pega Guardrails.
• Planning, co-coordinating and performing Manual Testing, Functional Testing, Validation, Integration Testing, Migration Testing, and User Acceptance Testing (UAT) of large-scale applications with multiple interfaces and training of end users.
• Technically literate in Risk Management and Project Management.

TECHNICAL SKILLS:

BPM Product: Pega Rules Process Commander (PRPC v 6.3/7/7.1,7.2)

Operating Systems: Windows, XP, Windows NT, Unix/Linux (Red Hat)

Programming Language: Java, J2EE, C++, C

Java/J2EE Technologies: JSP, JDBC, JMS, Web Services

RDBMS: Oracle 9i/10g/11g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, CSS

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center, Tableu

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, NY

Pega Developer

Responsibilities:

• Worked with the business to understand the requirement and assisted the Team Lead to map them to technical specifications.
• Redesign and implement new Pega 7 features supporting for Pega 7 migration.
• Fine tuning the migrated application and provide post migration warranty.
• Responsible for unit testing, documentation, and production defect fixing.
• Involved in designing high-level class structure, workflows and rule sets in PRPC.
• Created the business process flows and flow actions in PRPC.
• Created high-level and low-level architectural design and process flow
• Developed activities, flow actions, decision and declarative, UI and custom rules to support the business functionality.
• Created properties and data models for the classes.
• Created Report Definitions for reporting purposes.
• Facilitate knowledge transfer of PRPC functionality and application functionality.
• Creation of rules for Validation and integration rules.
• Worked closely with other developers on development challenges and resolved them.
• Created operator Id's and properties. Creation of flows and flow actions based on the business requirements.
• Designed user interface screens using sections and harness.
• Working with the offshore development team.
• Worked on activities, used various out of the box rules according to the business requirements.
• Used Tracer Tool and Clipboard for debugging the application.
• Worked on Data Transforms, Report Definitions, and data pages.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Implemented Database interaction using JDBC/SQL with back-end Oracle and also developed and necessary stored procedures and triggers in Oracle.
• Participate in the daily stand up call to give an update of the daily tasks to scrum master, product owner and to the scrum team.
• Worked on Agents that run activities that creating and queuing work objects before loading work object.

Environment: PEGA PRPC 7.1, Oracle, XML, HTML, Java, JavaScript, Web Sphere, MS SQL Server

Confidential, Richmond, VA

Pega Developer

Responsibilities:

• Involved in design and development of High-level Class structure, Properties, Process flows and flow actions.
• Worked and Created Data model, Activities, Access groups, Access roles, SLA’s, Activity Rules and Reports.
• Integrated with External Database using Rule-Connect-SQL.
• Worked on compatibility issues of converting from Pega v.6.3 to Pega v.7.1
• Worked on compatibility of UI controls using CSS, Javascript and AJAX.
• Worked on conversion of declare pages in Data pages.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.
• Developed Front End Screens using Harness, Flow Actions, Sections rules and validations.
• Designed Workflows and implemented the requirements following the Use Case documents and Pega Guardrails.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.
• Used Service Now for project monitoring.

Environment: Pega Rules Process Commander 6.3/7.1, DB2, JAVA, Oracle, WebServices, SOAP, Javascript, AJAX, CSS, Windows 7.

Confidential, Atlanta, GA

Pega developer

Responsibilities:

• Involved in designing high level Class structures and involved in rule set management, access group management.
• Implemented workflows part of day-to-day business operations, the workflows are crucial to success of the system, especially considering the PEGA guardrails.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service-.
• Design and development of the application Enhancements - Worked on Class Structure Design, activities, decision rules, UI rules, SQL Connectors, SOAP Services and Connectors.
• Coordinating with other vendors like Pega team on identifying technical approach, resolving complexities during development phase.
• Integration with external system requiring Soap connectors , which is compatible & reusable in the existing application.
• Worked on Circumstancing by creating the circumstance definitions.
• Involved in creating the SLA events on the assignments.
• Designing the SQL connector to get data from the external database.
• Testing and debugging using tracer and rules inspector.
• Developed Correspondence Rules based on the decision related to application.
• Created XML stream and parse rules to expose and retrieve data to other systems using SOAP web services.
• Created serive rule like Service-SOAP for implementing service interface from external systems to PRPC.
• Worked in Product Support Activities like Defect Fixing, Log Analysis, and Change Management Activities.

Environment: Pega Rules Process Commander 6.3/7.1, DB2, JAVA, Oracle, WebServices, SOAP, JMS, Service Now, Windows 7, Agents.

Confidential

Pega Developer

Responsibilities:

• Monitor the application with end to end tests and test all the functionalities.
• Ticket monitoring in Service Now and responding to tickets.
• Communicating with clients regarding the problems faced in the applications
• Conducting regular deployments to fix all the reported defects.
• Provided technical input related to PEGA patches needed for decision table and Auto complete features.
• Attended Status calls with Business, Technical and Infra Structure Teams to discuss and update project status.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.
• Successfully delivered the components on time in a Fast-paced environment.

Environment: Pega Rules Process Commander 6.3, DB2, ETL, JAVA, Oracle, HTML, XML, CSS, Javascript Webservices, SOAP, SOAPUI, Service Now, Windows 7, UNIX.

Confidential

Pega Developer

Responsibilities:

• Participated in business requirement gathering, analyzing the requirement, documenting the requirements of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using PEGA PRPC.
• Interacted with Business Analysts and Users to understand the business process, business needs and requirements, identify enhancements.
• Supported design phase activities by leveraging PEGA Direct Capture Objectives (DCO) Methodology
• Worked and Implemented PRPC User Interface development - Sections, Harnesses, and Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Implementation of Declarative Processing features - Expressions, Indexes, Constraints, Decision Rules like Decision Table, Decision Maps.
• Involved in Use Case conception, Design, Elaboration and Transition phases.
• Extensively worked on using Data Model and Data Pages.
• Integrated with External Database using Rule-Connect-SQL.
• Made extensive use of Connector Rules (SOAP, SQL, and Java), Service Rules, and File Listeners in PRPC to integrate with external systems and used IAC for creating PEGA composite application.
• Designed Correspondence Rules Sending notifications.
• Good debugging capabilities using Tracer and Clipboard, extensively work with Trace Open rule, break points to keenly debug activities.
• Involved in troubleshooting and communicating with production support team in order to resolve technical issues which require hot fix from pega systems.
• Created Product rules and Involve in Rules migration.

Environment: PEGA V6.2, Web Sphere, MS Visio 2007, Oracle, HTML, XML, SOAP UI 3.0, JavaScript, SQL Application server.

Confidential

Java Developer

Responsibilities:

• Responsible for providing first-levels of technical support of the company's Data Feeds for the Bigger Application.
• Detailed analysis and triage of reported issue
• Development and communication of plan to address issue
• Implementation of fixes including implementation of patches, writing or enhancing SQL stored procedures, report modifications.
• Developed front-end screens with HTML, DHTML, CSS, Java Script, and JSP’s. Extensively done client-side validations using JavaScript and developed the required Servlets.
• Involved in the Analysis, System study and Designing of the project.
• Designed Business Object Model, which involved UML class diagrams, use case diagrams and sequence diagrams using MS Visio.
• Involved in the collection of system requirements from the end user.
• Developing new as well as modifying batch programs and SQL Monitoring fields
• Preparing test plan and test result, which cover unit testing
• Completely following the SDLC for each task
• Involved in Delivery Co-Ordination between Onsite & Offshore Teams
• Handled the incidents, problems and change management in the production environment.

Environment: UNIX, Oracle PL SQL, HTML, XML, Oracle, JavaScript, SQL Application Server, CSS java.