Bet Configuration Analyst Intern Resume
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Baton Rouge, LA
SKILLS:
Experience with: SQL, SSIS, Power View, Tableau, SAS Enterprise Guide and Enterprise Miner, Microsoft Office, Remedy/Service Now, Active Directory.
WORK EXPERIENCE:
Confidential, Baton Rouge, LA
BET Configuration Analyst Intern
Responsibilities:
- Configure and validate changes in SQL and Facets for group medical insurance renewals
- Work on break/fix tickets to correct outstanding configuration issues
- Assist in ticket triage and product enhancement
Confidential, Shreveport, LA
Technical Intern
Responsibilities:
- Assisted escalations and notifications team on help desk supporting end users across the globe on a government contract
- Performed troubleshooting for end users
- Processed routine requests for change such as accesses to privileged systems, security and distribution groups, shared mailboxes and shared drives.
- Worked extensively in Remedy and Active Directory
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