Summary

Accomplished Application Manager / Infrastructure Manager with proven ability to plan, execute, manage resources, and apply technology and business strategies to achieve company objectives. Emphasis on: successful completion of large projects; organizing teams and data to improve employee productivity; strategic and tactical project planning. Proven ability in translating business strategies to technology strategies and tactics. Strong leader of cross-functional business and IT teams. Outstanding people manager, with demonstrated ability in recruiting, developing and motivating high performance IT teams. In-depth experience in application maintenance and development on multiple platforms. Significant experience in acquisition and integration; focusing maintenance and development teams; and the management of outsourcing relationships.

Professional Experience

Confidential, (July 2006 to present) Infrastucture Manger (Data bases and HP UNIX system) and Senior Enterprise Architecture

Responsible for supporting two enterprise data bases (ADABAS (HP UNIX) & SQL server 2000 / 2005), three HP UNIX servers and heading up the NAL Architecture committee Manage two DBA’s and two UNIX administrators in two locations. (Chicago, IL & Forty Wayne, IN)

• Managed overall software life cycle for the Software AG, HP UNIX and SQL server product implementation.
• Managed the following Software AG products. ADABAS, Natural Suite, Predict, Entire X communicator, Entire Net-Work and ADABAS SQL gateway (Connex)
• Led the upgrade of SQL server 2000 data bases and applications to SQL Server 2005.
• Lead the UNIX resource usage. Reduced the outsourcer’s monthly bill from $110,000 to $95,000.
• Designed and developed web servers to access business logic and data from the UNIX plate form, using Entire X communicator and ADABAS SQL gateway.
• Involved in many aspects of the performance and tuning of the AMS / LBS system AMS / LBS is a complex asset management / billing application that supports all supply chains activity for NAL.
• Worked regularly with business stakeholders and end-users to ensure customer satisfaction.
• Designed and developed web pages for supporting security request using ASP.NET and ADABAS SQL gateway.
• Built Data Layer components using SQL Server 2005 and ADABAS.
• Recommended feature improvements which resulted in end-user and computer resource productivity gains.
• Collaborated with BSE and Development groups regarding hardware and software requirements.
• Reduced response times within AMS /LBS, using data base performance monitoring
• Conducted Architectural, design and code reviews.
• Introduced quality assurance methods within the software life cycle.

Confidential, (October 2004 to July 2006) Assigned to the Zurich Account in Schaumburg, IL (November 2005 to present) Senior Application Project Manager

Engaged to manage the creation of a GUI front-end for the SAP insurance system. The project is a fourteen-month, $2.75 million project to handle all Zurich North American’s Loss Sensitive Program. This is being accomplished by utilizing the skills of CSC USA professionals, CSC India professionals, Zurich IT, and Zurich Business Unit staff. The project will affect eight out of the eleven Zurich North American business units.
Responsibilities include:

• Creation of the Preliminary System Design (PSD) for Business unit signoff.
• Creation of a fix price estimate and all support project management documentation for the Analysis and Design phase and a Ruff Order of Magnitude (ROM) for the rest of the project
• Created the Project Definitions (PD) / Statement of Work (SOW).
• Ensure the SAS 70 and internal audit processes are followed.
• Managed the proof of concept pilot, the eight business units used to approve the project.

This role is very challenging as work is done in a highly matrixed environment in which I have no direct control over resources, as well as working with a client that is highly dissatisfied with the progress CSC has demonstrated over the previous months. The job requires strong negotiation skills, strong project management skills and the discipline to consistently apply them.

Confidential, Chicago, IL (July 2005 to November 2005) Application Migration Manager

Engaged as an Applications Migration Manager within the Technical Migration Program. The project was to migrate or upgrade 170 AON Consulting World Wide business applications to run on new Infrastructure (N or N-1 versions). This was accomplished by utilizing the skills of CSC USA professionals, outside vendors and AON development staff.
Responsibilities include:

• Maintained the Master Applications Deployment and Delivery Schedule
• Developed and maintained the 170 high-level application migration project schedules
• Provided visibility to program and project level issues to senior management
• Assisted in driving the completion of project tasks
• Tracked resolution of issues to successfully migrate the applications
• Managed the deployment of the business applications into the new data centers.
• Interfaced extensively with AON, specifically the AON Business Unit Lead, and AONs Application Deployment Teams.

Confidential, IL (October 2004 to June 2005) Senior Project Manager

Responsible for Project Managing the Sears Application remediation projects. The project was to migrate, remediate and upgrade 311 business applications to run on the new Infrastructure (N or N-1 versions). This was accomplished by utilizing the skills of CSC USA professionals, CSC India professionals, outside vendors and Sears staff.

• Created the Project Definitions for eight of the 20 projects being run at Sears.
• Maintained the Master Applications Deployment and Delivery Schedule
• Created the detail project plans for remediating and deploying the 311 applications.
• Coordinated the end-to-end remediation process to successfully migrate the applications.
• Managed the proof of concept project that consisted of eight applications on four different technologies.

Confidential, Oak Park, IL (November 2003 to October 2004)

Major accomplishments include:

• Designed and installed new ACH (Automated Clearing House) processing software for a local health club.
• Researched and prioritized five software packages, for a local tennis club.
• Worked on small home repairs, ranging from painting to minor construction.
• Worked part time as a Janitor.

Confidential,La Grange, IL (March 2003 to November 2003) Project Manager

Responsible for project managing four CSC infrastructure projects. This was accomplished by leveraging the skills of CSC professionals, outside vendors and GM EMD people in two locations (La Grange, IL and London, Ontario).

• Coordinated the design and installation of the La Grange Data Center.
• Managed CSC’s Project Office to support the purchase of the GM’s Defense Division by General Dynamics.
• Led the clean up and replacement of the La Grange VAX environment, to use the current GM Windows standard hardware.
• Managed the cloning of the London locomotive VAX CPU, Disk Storage, to use the current GM Windows standard hardware.

Confidential, Chicago, IL (February 1998 to February 2003) Application Development Manager / Assistant Vice President

Responsible for supporting two commercial loan systems, two leasing systems and Treasury Commercial Paper management system that accounted for 80% of the company\'s $10 billion in assets. This was accomplished by leveraging the skills of twenty-one IS professionals (3 managers, 3 business analysts, and 15 programmer/analysts) in two locations. (Chicago, IL & Troy, MI)

• Led the conversion of (two billion dollars / 70k leases) to GE Capital systems and only had to manually touch 1% of the leases.
• Assisted in the integration of Heller’s IT into GE Capital. Initiative was completed $800K below the $7M budget and resulted in 106 application conversions and 115 application migrations.
• Led the conversion of $355 million in leasing assets from Lease Pack to a homegrown system.
• Led the upgrade of the loan system to the current operating version, an eight-month, $2.75 million project delivered on time and 25% under budget.
• Lead the mainframe resource usage. Reduced the outsourcer’s monthly bill from $140,000 to $75,000.
• Implemented several process improvements including: “Buddy System”, “Client Notification Procedures”, & Team and Company Change Control.

Confidential,Oak Brook, IL (October 1996 to February 1998)

Application Program Manager

• Responsible for supporting the Customer Information Management System (CIMS) and customer billing system, by leveraging the skills of twenty-seven IS professionals (4 managers, 4 business analyst, 2 QA testers and 17 programmer/analysts). Served as a technical resource to IBM consultants for Year 2000 conversion efforts for CIMS, customer billing and file conversions utilizing a team of eighteen consultants.
• Designed and implemented an auditing system for transactions flowing between the corporate mainframe and 528 remote AS400 sites.
• Implemented postal presort systems, which significantly reduced postage expenses and improved the delivery time of all mailings.

Confidential,Chicago, IL (December 1995 to October 1996) Application Development Manager

• Responsible for the installation, development and maintenance of company finance applications. These systems included general ledger, accounts receivable, accounts payable, sales analysis and purchase order systems. This was accomplished while developing a team of six individuals from mainframe to client/server technologies and skills.
• Managed projects to migrate financial data from an acquired company into Globe’s systems and re-aligned the financial calendar from a year-end close to a March close.
• Managed the upgrade of the Lawson financial systems to the current version, a four-month, and $1.25 million project delivered on time and on budget.
• Managed the migration of the G/L system from the Mainframe to a Unix HP 9000.

Confidential,Oak Brook, IL (July 1995 to December 1995) Assigned to Waste Management, Inc. in Lombard, IL

• Provided technical expertise for the enhancement and maintenance of a customer information management system and customer billing system (CIMS).

Education: Confidential,

Professional Development And Training

• American Management Association, - Information System Project Management and Quality Assurance courses.
• Astor Group, - comprehensive Performance Management system.
• Carnegie Mellon Institute, - Capability Maturity Model.
• Career Concepts, - Mentoring and Career Development.
• Chicago Association of Direct Marketing, - Direct marketing courses.
• Lawson Software, - Technical and user courses.
• PM Solutions Project, - Management Essentials using Project workbench PMW.
• Shaw Systems, - CL2000 technical and user courses.
• Software AG of North America, - ADABAS programming, database and performance tuning courses.
• Walker Systems, - CARMS technical and user courses.

Technical Profile Server/Desktop

Databases – Access, Informix, Notes, Oracle, R:BASE, SQL 2000 / 2005
Hardware – Compaq, Dell, HP, IBM 
Languages – JAVA, JavaScript, Micro Focus Cobol, Micro Focus Assembler, Rbase basic
Packages – Advantis, Charon Vax emulator, CL2000 (Shaw), COLD, Extra, Lawson (development tools), VISIO
Project Management – ABT Project workbench, MS Project, Super Project Plus
OS - DOS, Windows 95, 98, 2000, ME, XP, Windows-NT, Windows 2003
Storage – EMC 
Tools – ISPF, MS Office, MQ Series, Notes, Outlook, TCP/IP, Visio, Warless networking

Mid-Range

Database – Oracle, Informix, SQL
Hardware – AS400, AT&T 3Bx, AT&T 360, DEC servers, DEC VAX 4000, IBM Rics6000, HP9000 
Languages – COBOL,Micro Focus Cobol, Micro Focus Assembler, Unix Shell commands
Packages – ABS Wholesale Distribution system (AP, AR, G/L, P/O, & W/D), Lawson (AP, GL, PO) 
OS - AT&T System 5, AIX, HP-UX, OS400, SCO, Solaris, VAX 
Storage – EMC, IBM
Tools – CA-Unicenter, Crystal reporting, Faxcom, MQ Series

Mainframe

Database – ADABAS, DB2, IDMS, IMS, VSAM
Hardware – 370, 30XX, ES9000, 37XX 
Languages – ADS, Assembler, COBOL, COBOL II, Dyl280, Easytrive, Easytrive Plus, Focus, Natural, REX, SAS
Packages – CARMS (Walker), CL2000 Lease & Loan (Shaw), Finalist (LPC), G/L (Lawson), Mailer Choice (LPC) 
OS - MVS, OS/390 
Storage – 33XX, EMC, 34XX
Tools – Abendaid, CA (Tape Management, Scheduling, Job Recovery), CICS, Connect Mailbox, Dispatch, Endevor, ESP, File-Aid, IBM Change Management, LU6.2, MQ Series, Netview, Omegamon, RACF, Savers (report dist) Stop X37, TRM (report dist), TSO/ISFP, Vertex

Methodology

CARA Catalyst SDP-21
Method One WMX BASICS
Soft Skills
Application Support Auditing Computer systems Budget Forecasting
Business Management Capability Maturity Model (Trained) Disaster Recovery
Information Processing ISO9001 Object Oriented Design
Performance tuning Problem Solving Production Support
Project Management Quality Assurance Risk Management
Staff Administration Staff Mentoring Security
Software Developer Technical Consultant Vendor Management